Misdelivered order to wrong address and won't refund
I ordered a chemo turban from them and waited... and waited... I checked the order confirmation, and they had an order tracking button, but with a dead link. Two weeks in, I sent them an email asking about the whereabouts of my order, and they said their courier had delivered it, with no evidence shared. They showed me where they delivered the item, and it was the billing address instead of the shipping address. As there was no one to receive the package at the billing address, the item could not have been delivered there. I requested a refund, and 7 days later, they haven't replied to my email, and it has been nearly a month since I ordered the item. AVOID.

