Ivy Reviews 576

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent locations of the properties, often highlighting their proximity to public transport, shops, and restaurants, making it easy to explore the city. Many people appreciate the well-maintained and spotless facilities, noting the comfortable and spacious accommodations, often equipped with modern amenities and charming details. The service provided is frequently described as attentive and professional, with consumers feeling well-supported throughout their stay. Reviewers also commend the staff for their helpfulness and responsiveness, contributing to a worry-free holiday experience. The overall sentiment is that the company offers beautiful properties in prime locations with outstanding service, making for perfect family trips and relaxing stays.

What people talk about most

Location

Clients share positive opinions on location, consistently praising properties for being charming,... See more

Facilities

Reviewers mention positive feedback about facilities. Customers consistently praise the well-equipped and... See more

Service

Users describe positive interactions with service. Customers consistently praise the attentive, prompt, and... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being... See more

Holidays

Reviewers highlight positive aspects of holidays. Many customers appreciate the well-kept properties and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Check in was easy, simply picked up keys at a shop adjacent to the nearest underground station. The property was spotless and nicely equipped. The large windows provided a lovely view of the garden... See more

Rated 5 out of 5 stars

The perfect family trip home! My wife and 2 kids spent the week in London, and this house was the PERFECT homebase for our adventures throughout the city. Our itinerary took us to Wembley, Hyde Pa... See more

Company replied

Rated 5 out of 5 stars

We have used Ivy Lettings for our vacation rentals for the past three years. They are a great company with very attentive service. They also address any needs quickly and efficiently. This is our s... See more

Company replied

Rated 5 out of 5 stars

Our experience with Ivy Lettings began with a google search where we found their website. It was easy to navigate, had vacation rentals categorized by area, with detailed descriptions and good photos.... See more

Company replied


Company details

  1. Vacation Rental
  2. Holiday Apartment Rental
  3. Vacation Home Rental Agency

Information provided by various external sources

We're London vacation rentals experts. All our stays are professionally managed and we pride ourselves on our highly attentive, responsive and personal service, allowing our guests to book with absolute confidence in our carefully selected homes and the service they’ll receive before, during and after they stay with us. Our bookings come as standard with: - Highly responsive service, before & during your stay - 5* hotel grade linen and toiletries - Professional home preparation by Ivy-trained housekeepers - Full management and support during your stay for any issues/questions - Flexible check in/out & luggage solutions free of charge whenever possible We look forward to helping with your stay!


Contact info

4.9

Excellent

TrustScore 5 out of 5

576 reviews

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Rated 5 out of 5 stars

5 star stay at Ennismore Gardens

My stay at Ennismore Gardens was a 5. The apartment is lovely, and I especially enjoyed the fireplace in the evening. The kitchen was well-equipped for cooking breakfast and some pre-prepped dinners from Waitrose! The location is excellent. Some major museums- ( the V&A, Natural History and the Science), Hyde Park, tube lines and nightlife are all within 10 minutes walk of this lovely apartment. It was perfect for me as a solo traveler.

3 November 2023
Unprompted review
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Reply from Ivy

Dear Nancy

Thank you for taking the time to submit this wonderful review!

We're thrilled to hear you enjoyed your stay at Ennismore Gardens and were able to visit some of the surrounding local attractions. On behalf of the Ivy team, it was an absolute pleasure hosting you and when your travels bring you back to London, we'd be honored to host you again for another unforgettable adventure.

Best wishes
Ivy

Rated 5 out of 5 stars

Chelsea 5-Star Flat

Property is clean, beautiful, and as pictured in the Ivy listing. It's in a great location in Chelsea, just off the King's Road, and close to transportation, shops and restaurants.

30 October 2023
Unprompted review
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Reply from Ivy

Dear Greg

Thank you for taking the time to submit this wonderful review!

On behalf of the Ivy team, it was an absolute pleasure hosting you again and we're thrilled to hear you enjoyed your stay at Radnor Walk.

When your travels bring you back to London, we'd be honored to host you again for an even better experience!

Best wishes
Ivy

Rated 5 out of 5 stars

Ivy Lettings @ Philbeach Gardens…

Ivy Lettings @ Philbeach Gardens excellent experience. Good location, straightforward instructions and so very comfortable. Everything required has been thought about and supplied.
We will definitely book with them again.

27 October 2023
Unprompted review
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Reply from Ivy

Dear Laura

Thank you for taking the time to submit this wonderful review!

On behalf of the Ivy team, it was an absolute pleasure hosting you. We're thrilled to hear you enjoyed your stay at Philbeach Gardens and appreciate you considering Ivy for your London adventure.

Should your travels bring you back to the city, we'd be honored to host you again for an even better experience!

Best wishes
Ivy

Rated 5 out of 5 stars

Waterford Road Pro-Managed

It was easy to deal with the landlords, the "house rules" and instructions were clear and complete, getting the keys was easy, and they always responded quickly to any texts or emails and gave clear instructions.

The house itself was great, excellent location just four minutes from the tube, large kitchen, large bedrooms. Our party of six adults could not have asked for more (except that the nearest tube station was closed on the day we arrived, which isn't anybody's fault, of course).

20 October 2023
Unprompted review
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Reply from Ivy

Dear Jim

Thank you for taking the time to submit this wonderful review!

We’re thrilled to hear you enjoyed your stay at Waterford Road and appreciate your kind words regarding our service offerings.

On behalf of the Ivy team, it was an absolute pleasure hosting you and should your travels bring you back to London, we’d be honoured to host you again for an even better experience.

Wishing you safe travels and all the best until then

Kind regards
Ivy

Rated 5 out of 5 stars

Great property

Great property, perfect location, great service from Ivy Lettings!

23 October 2023
Unprompted review
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Reply from Ivy

Dear Peter

Many thanks for taking the time to submit this wonderful review!

We’re thrilled to hear you enjoyed your stay at Radnor Walk and appreciate your kind words regarding our service offerings.

It was an absolute pleasure hosting you and we look forward to welcoming you back soon.

Best wishes
Ivy

Rated 5 out of 5 stars

Great location

The staff at Ivy try to accomodate every wish. We arrived at Queens Gate II and could not connect to the internet. By the time we returned late afternoon, they had solved the problem. Flat was so comfortable for myself, grown daughter, and 2 grandkids, ages 7 and 9. We loved it there. Location is .3 mi to tube stop, groceries and restaurants. Highly recommend for family or 2 couples.

11 October 2023
Unprompted review
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Reply from Ivy

Dear Tari

Thank you for taking the time to submit this wonderful review!

We’re thrilled to hear you enjoyed your stay at Queens Gate II and appreciate your kind words regarding the home and our services.

Should your travels bring you back to London, we’d be honoured to host you again for an even better experience!

Kind regards
Ivy

Rated 5 out of 5 stars

Inviting home

The house was warm, bright and inviting. The view was also wonderful. The beds were comfortable and the kitchen had everything we needed.

11 October 2023
Unprompted review
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Reply from Ivy

Dear Susie

Thank you for taking the time to submit this wonderful review!

We’re thrilled to hear you enjoyed your stay at Rush Hill Road and appreciate your kind words regarding the home.

On behalf of the Ivy team, it was an absolute pleasure hosting you and should your travels bring you back to London, we’d be honored to host you again!

Kind regards
Ivy

Rated 5 out of 5 stars

Great house

Great house, good location, perfect for us.

29 September 2023
Unprompted review
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Reply from Ivy

Dear William

Many thanks for taking the time to submit this wonderful review.

We’re thrilled to hear you enjoyed your stay at our Glendarvon Street home and should your travels bring you back to London, we’d be honored to host you again!

Wishing you all the best until next time

Warm regards
Ivy

Rated 5 out of 5 stars

Great stay

Great company to rent from for our London vacation. Would definitely rent from them again.

3 October 2023
Unprompted review
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Reply from Ivy

Dear Mary Ann

Many thanks for taking the time to submit this wonderful review!

We’re thrilled to hear you enjoyed your stay at our Abingdon Road home and should your travels bring you back to London, we’d be honored to host you again!

Wishing you all the best until your next London adventure

Kind regards
Ivy

Rated 5 out of 5 stars

A beautiful property in London

A beautiful property in London. Conveniently between Baker Stretand Marylebone Tube Stations. Wonderful pubs and restaurants in the neighborhood of Dorset Square. The home is comfortable with all the amenities you could ask for. The host quickly respond to questions. Highly recommend this gem in Marlybone!

27 September 2023
Unprompted review
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Reply from Ivy

Dear Dorian

Thank you for sharing such a lovely review of our Linhope Street home!

We're thrilled to hear that you enjoyed your stay and found the property to be beautiful and comfortable. It's wonderful to know that you appreciated the nearby pubs and restaurants; Marylebone has a lot to offer in terms of dining and entertainment. We also strive to provide all the amenities necessary for a comfortable stay, and it's great to hear that we met your expectations in that regard.

Thank you for recommending our home as a gem in Marylebone. We hope to welcome you back in the future for another memorable stay. If you ever plan to return, don't hesitate to reach out as we'd be delighted to host you again!

Best regards
Ivy

Rated 5 out of 5 stars

Very quiet setting

We appreciated the very quiet setting, the comfortable beds, the garden access, the grocery store and tube stations nearby and the cozy living room to relax and unwind after a busy day sightseeing. Also the bathroom was very large and nice to have a shower and large tub. Excellent long stay in London.

12 September 2023
Unprompted review
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Reply from Ivy

Dear Carrie

Many thanks for taking the time to submit this wonderful review!

We're thrilled to hear that you had an excellent stay at Collingham Road. It was an absolute pleasure hosting you and we’re truly grateful that you considered Ivy for your London adventure.

If your travels bring you back to the city in the future, we would be delighted to host you again!

Best wishes
Ivy

Rated 5 out of 5 stars

Queensdale Place Mews

Staying at Queensdale Place this past week was a joy. A charming, well appointed mews home that is convenient to the Holland Park tube station as well as numerous shops and restaurants in tree lined, comfortable neighborhood was such a bonus. It was sad to leave our “ home away from home”!
Working with the Ivy group was a well organized pleasure.

19 September 2023
Unprompted review
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Reply from Ivy

Dear Mary

We're absolutely delighted to hear that you had such a joyful stay at Queensdale Place! Your kind words about our charming mews home and its convenient location near Holland Park tube station and the lovely neighborhood truly warm our hearts.

It was our pleasure to host you, and we're thrilled that you felt right at home during your stay. Knowing that our property became your "home away from home" is the highest compliment we could receive.

We're also glad to hear that your experience working with the Ivy group was well-organized and enjoyable. We always strive to make the booking process and your entire stay as seamless as possible.

If your travels bring you back to this wonderful neighborhood, please don't hesitate to reach out as we'd love to welcome you back for another memorable stay.

Thank you for choosing Queensdale Place, and we look forward to hosting you again in the future!

Warm regards
Ivy

Rated 5 out of 5 stars

Best Location for Shopping and Fun,

This is an incredibly comfortable flat for two people, and it's in a great location. It's easy to get to from major airports (the Elizabeth Line Station for Bond Street is 50-100 yards away, and there are two other Tube stations a five-minute walk in either direction). This flat is also in an amazing location, right in the hear of all the best shopping (New Bond Street and Oxford Street) and restaurants. I loved it.

23 September 2023
Unprompted review
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Reply from Ivy

Dear Jeffrey

Thank you so much for taking the time to leave such a wonderful review of Mayfair. We're delighted to hear that you had a fantastic stay and that you enjoyed your experience with us.

On behalf of the Ivy team, it was an absolute pleasure hosting you and if your travels bring you to London again, we'd be honored to welcome you back!

Best wishes
Ivy

Rated 5 out of 5 stars

Well appointed house in a nice neighborhood.

Our group of four friends enjoyed our stay at Donne Place. The location was great in a nice neighborhood. The house was nicely appointed and we had everything we needed.

18 September 2023
Unprompted review
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Reply from Ivy

Dear Jeri

Thank you so much for taking the time to leave such a wonderful review of Donne Place. We're delighted to hear that you had a fantastic stay and that you enjoyed your experience with us.

On behalf of the Ivy team, it was an absolute pleasure hosting you and if your travels bring you back to London, we'd be honored to welcome you back!

Best wishes
Ivy






Rated 5 out of 5 stars

Everything we hoped for.

This was a beautifully appointed, comfortable, central London home. Close to the tube, and easy access to local resources. We arrived in 30+ degree heat, the large openable windows made it comfortable, a breeze made everything ok. Very pleased. Garden views, made us feel more at home (NZ). Worth every cent.

7 September 2023
Unprompted review
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Reply from Ivy

Dear Hamish

Thank you for taking the time to submit this wonderful review!

We’re thrilled to hear you enjoyed your stay at Philbeach Gardens and that we were able to meet your service expectations.

On behalf of the Ivy team, it was an absolute pleasure hosting you and we look forward to welcoming you back soon.

Best wishes
Ivy

Rated 5 out of 5 stars

A Wonderful London Visit Thanks to Ivy Lettings

To Everyone at Ivy Lettings:

Thank you so very much for making my recent London visit so very memorable. The flat at Cliveden Place could not have been more perfect for the week: it was both comfortable and perfectly situated for exploring the City. I look forward to returning to London soon and will certainly seek out Ivy Lettings and Cliveden Place again.

11 September 2023
Unprompted review
Ivy logo

Reply from Ivy

Dear Nehemiah

Thank you for taking the time to submit this wonderful review!

We’re thrilled to hear you enjoyed your London adventure and stay at Sloane Square II, receiving your feedback regarding our services has warmed our hearts and we truly appreciate you considering us for your stay!

On behalf of the Ivy team, it was an absolute pleasure hosting you and we look forward to welcoming you back again soon.

Best wishes
Ivy

Rated 5 out of 5 stars

25 Smith Streeet

The flat was perfectly located, easy to get anywhere in the city by foot, tube or rail but was a quiet street away from the hubbub of King's Road. It was beautifully appointed and well equipped. We appreciated the early check in and help with cleaning midway through our stay. We hope to work with Ivy Lettings again in the future.

1 September 2023
Unprompted review
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Reply from Ivy

Dear Rachel

Thank you for taking the time to submit this wonderful review!

We’re thrilled to hear you enjoyed your stay at Smith Street and that we were able to meet your service expectations.

On behalf of the Ivy team, it was an absolute pleasure hosting you and we look forward to welcoming you back soon!

Kind regards
Ivy

Rated 5 out of 5 stars

We had a wonderful stay in August 2023

We had a wonderful stay in August 2023. The accomodation at Elvaston Mews was perfect for our family of 5 adults. The apartment was efficiently laid out and was in a great location with coffee shops, restaurants, tube and bus stops just a short walk away. The area was safe and quiet. Renting with Ivy Lettings was also a great experience. Any questions or inquiries prior to the trip or during were promptly answered via email, text or phone call from one of their staff. Would certainly stay in this property again and have no hesitation renting through Ivy Lettings in the future.

13 August 2023
Unprompted review
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Reply from Ivy

Dear Elizabeth

Many thanks for taking the time to submit this wonderful review!

We’re thrilled to hear we were able to meet your expectations and that you enjoyed your stay at Elvaston Mews.

On behalf of the Ivy team, it was an absolute pleasure hosting you and we look forward to welcoming you back soon!

Kind regards
Johan
Ivy

Rated 5 out of 5 stars

Excellent from start to finish

Ivy Lettings were excellent from start to finish - they kept me informed of how to check in to the property that I was renting and how to check out - all the instructions were clear and comprehensive. Ivy Lettings were also very responsive when I had a question about the property. I would definitely use them again. They also have a great range of properties on their website.

13 August 2023
Unprompted review
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Reply from Ivy

Dear William

Many thanks for taking the time to submit this wonderful review!

We’re thrilled to hear that we were able to meet your expectations and that you enjoyed your stay at St George’s Square II.

On behalf of the Ivy team, it was an absolute pleasure hosting you and we look forward to welcoming you back soon!

Kind regards
Johan
Ivy

Rated 5 out of 5 stars

A Perfect Stay!

Our family of five had a truly perfect stay at Flood Street. Check-in logistics were all very easy and Lara was a delight to work with throughout. The house is beautifully decorated and immaculately kept with every creature comfort imaginable. We felt like guests in a lovely family’s home - from the grand chef’s kitchen to the large terrace, the gym to the beautiful reception room, it was an absolute treat to spend a week at Flood Street. The location could not be better - on the quiet side of the King’s Road, two blocks to the heart of Chelsea. We have rented many homes in London and around the world, and Flood Street is easily our favorite - we will be back! Thank you for a great week!

12 August 2023
Unprompted review
Ivy logo

Reply from Ivy

Dear Elizabeth

Many thanks for taking the time to submit this wonderful review!

We’re thrilled to hear that Ivy was able to meet your expectations and that you enjoyed your stay at Flood Street.

On behalf of the Ivy team, it was an absolute pleasure hosting you and we look forward to hearing from you again soon.

Kind regards
Johan
Ivy

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