Naturally scented waxes, candles and reed diffusers with no harsh chemicals to enhance the colour or fragrance. Handmade and packaged,clearly with care and attention. All the products feel like a tre... See more
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Welcome to Ivy & Willow Botanicals, my name is Lesleyanne and I'm the owner and creator. My company was created in 2018 from the need to create a healthier candle, born out of very real concerns surrounding the impact paraffin candles had on the environment and on my family's health and on the environment. From small beginnings at my kitchen table, I began making soy wax candles as an alternative to buying traditional paraffin counterparts. Our fragrances are all Phthalates and Paraben free and are suitable for vegans. Every candle is prepared, wicked, poured, labelled and packed by me in the studio Ivy & Willow are 100% soy wax and all our fragrance oils are manufactured in Europe to IFRA Standards. Our wicks are made from cotton and supported with linen stability threads, and all of our outer packaging is 100% recyclable. Our labels are 100% paper, our jars and tins are reusable. Our diffusers incorporate a plant based diffuser oil and the same carefully blended eco-friendly fragrances as used in our candles, with natural reeds and recyclable packaging. We work really hard to bring our customers, expertise and quality, whilst at the same time providing excellent and competitive value for money,
United Kingdom
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Really good quality wax melts in beautiful fragrances that last for a very long time. Beautifully wrapped and packaged at a very reasonable price point.

Reply from Ivyandwillowbotanicals
Love Lesley’s candles and the service is excellent- I honestly don’t buy from anywhere else ❤️
Always love everything I buy. Great service and wonderful smelling products.
Bought from this lovely company three times now & love all the scents I have had. Fast delivery & well packaged. Highly recommend

Reply from Ivyandwillowbotanicals
Beautifully scented candles made from environmentally friendly materials and not using animal products.
The candles are in stylish glass with lids.
They were delivered quickly at this busy time of year. Well packaged using no plastics.

Reply from Ivyandwillowbotanicals
Classic / sleek design
Beautiful scents
Expert customer service
Prompt delivery, well packaged

Reply from Ivyandwillowbotanicals
Ivy and Willow are simply the best candles. I have nearly tried every scent and they all smell amazing! Also Lesley is so lovely. 10/10 ⭐️

Reply from Ivyandwillowbotanicals
Lovely candles which smell beautiful and are long lasting.

Reply from Ivyandwillowbotanicals
High quality products, smell divine and so natural. My son couldn't work out why my fake Christmas tree smelt real.

Reply from Ivyandwillowbotanicals
Great communication, lovely products. Candles smell gorgeous from first light to the last. Love the environmental friendly packaging and the personal touch. Would definitely recommend.

Reply from Ivyandwillowbotanicals
Easy to order candles amazing and diffusers are the best.
Buy the gifts sets every for daughter in laws they love them

Reply from Ivyandwillowbotanicals
Prompt delivery, very well packaged. Fabulous seasonal scents and such lovely quality soy wax candles, wax melts & tealights. My favourite brand! The gift box I purchased for a friend is beautifully presented. Delighted with my purchase, as always.

Reply from Ivyandwillowbotanicals
Brilliantly presented lovely candle Christmas gift set . Can highly recommend ivy and botanicals .

Reply from Ivyandwillowbotanicals
My wax melts are amazing. I ordee the Frankincense and Myrhh range every year and is one if my favourite Christmas scents. Every candle or wax melt set i have bought has a strong but not overbearing scent, which lasts and smell exactly like the description. I have a large Christmas candle that I have had for two years and I thought I would try the remaining wax in my burner and it still smells as strong as it did on the day i bought it. The customer service is second to none. Always a pleasure to buy from Ivy and Willow.

Reply from Ivyandwillowbotanicals
Lovely candles, all handmade by Lesley in a range of delightful scents. Orders are always well packaged & sent quickly. A great retailer.

Reply from Ivyandwillowbotanicals
Beautiful smelling melts can't wait to try some more!

Reply from Ivyandwillowbotanicals
Beautiful candles and fragrances would definitely recommend!

Reply from Ivyandwillowbotanicals
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