It was a little bit difficult to to navigate due to various requirements, maybe before the start of the application, there was a list of what will be required to complete the application, for example,... See more
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Review summary
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Reviews shaping this summary
I was a bit nervous as I kept going out of your page to get info for you and was worried about getting back into the page again but that’s my problem Hey
Initially attempted to obtain a visa directly through the country we're visiting, with no response after 2 months. Cancelled that process and went through iVisa and they were able to obtain our visas... See more
I had lots of problems with the app. It didn't like that I had more than 1 previous last name. I always got an immediate response from someone with suggestions.
Company details
About iVisa
Written by the company
iVisa is a private online travel document service with over 12 years of experience helping travelers apply for visas and other travel authorizations easily and securely. We’re not a government agency.
Millions of travelers choose iVisa for convenience, speed, and support throughout the application process. To provide this service, we charge a service (processing) fee in addition to any government fees. This fee covers access to our easy-to-use website and mobile app, step-by-step guidance, document and photo validation, 24/7 customer support, support in 14+ languages and more.
iVisa offers multiple processing options: Standard, Rush, and Super Rush. Faster options mean our team reviews and prepares your application sooner to help ensure it is complete and error-free before submission. By reviewing your application for accuracy and completeness before submission, iVisa helps prevent delays caused by errors or reprocessing, which can result in faster overall approval compared to applying on your own.
We understand that travel plans can change. Our refund policy is designed to be fair and transparent, with eligibility depending on application status and timing. Full details are available here.
Our goal is to simplify international travel by providing clear information, reliable service, and responsive customer support at every step.
Or download iVisa's iOS App
Click or scan the QR code below:
Contact info
United States
- ivisa.com
4.4
Excellent
69K reviews
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Easy to answer forms
24 April 2026
Quick and easy
Quick and easy. Also, I called your company with some questions and they were answered quickly and accurately.
We were having trouble with the Namibia Visa website, so we were glad your company could get our visas so quickly.
23 April 2026
I had great help
I had great help. Louis is his name. I've been to UK before but this is different. I started on my old phone as it gets less notifications which interrupt important things. So I used my live phone for WhatsApp and we finally got it done. Thank you for your time.
23 April 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
This is a scam
This is a scam. It cost $69 to complete my visa... then I realised if you do it with the UK app, it is only £20 and you get a visa almost immediately. These guys wanted $169 to receive the visa in 4 hours.
23 April 2026
Unprompted review
Reply from iVisa
Dear Neville,
We're interested to know what happened in your case, so we can investigate any issues.
As we can't find any Order ID related to the name displayed on Trustpilot, we kindly ask you to email us at experience@ivisa.com with your Order ID. With such information, we will be able to give you some further guidance.
It is relevant to note that iVisa is a third-party service that applies for visas and travel documents on behalf of our customers, ensuring that documents are uploaded correctly and visas are processed on time. Our role is to prevent information requests from the government and minimize the chances of a visa or document rejection. As such, we have our own processing fee - apart from the government fee itself.
Wishing you a great week! If you need any additional assistance, support is available.
We are here for you,
Specialized Support Team, iVisa.com.
All was good from beginning to…
All was good from beginning to end...the traveler wants fast response at all times. keep up your good work.
23 April 2026
Trustpilot you sure can!
During the process for the application and guidelines to follow made it easier than I thought possible.
23 April 2026
I wrote a negative review of iVisa and they were very fast to contact me. We worked it out and they sent me a full refund which I thought was very fair. I have a much better feeling about the company.
The documents that I received to Travel to Belize were entirely not legal. They just laughed and handed them back and I had to do the documents they provided for me. They said this is a total scam.
Byron
You responded to me that you send in the paperwork and help people secure the Visa and you have to charge for your great service. I got none. You emailed me the docs after I had paid for your great service, But I never heard one word from you again not even an email. The service was zero.
What a joke.
15 April 2026
Unprompted review
Reply from iVisa
Dear Byron,
We've sent you an e-mail with all the relevant info related to your case at hand.
Also, it is relevant to note that iVisa is a third-party service that applies for visas and travel documents on behalf of our customers, ensuring that documents are uploaded correctly and visas are processed on time. Our role is to prevent information requests from the government and minimize the chances of a visa or document rejection. As such, we have our own processing fee.
We hope that you have a great week and in case you need any other help or have any further questions, please reply to our last email. We are here for you.
Support personnel were patient
Support personnel were patient, kind, and helpful. The process is made difficult if you don’t have a smart phone or if you are not adept at using it or a computer ie the selfie, not photo that needs up loading
23 April 2026
Super Service 💕💕💕
23 April 2026
Found it difficult trying to use laptop.
23 April 2026
quick approval (less than 3 hrs)
23 April 2026
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