IVALO.COM Reviews 13

TrustScore 2 out of 5

2.1

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Company details

  1. Online Marketplace

Information provided by various external sources

IVALO.COM is an award-winning, all-inclusive marketplace platform for emerging fashion designers and brands to build their business, and intelligent fashion shopping aggregation for consumers. IVALO.COM supports designers creating quality products that will l...


Contact info

2.1

Poor

TrustScore 2 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Their return process is not exactly…

Their return process is not exactly customer-friendly; in order to return your items you have to print out a return label yourself and order a FedEx delivery. Their customer service told me to go to a library and print it out there.
Good luck with the FedEx pick-up if you work from 8-17 and live in a apartment building that keeps the first floor door locked. (It does give you a choice to order the pick-up from 9-12 or 13-18, and you can leave the parcel outside your door but who would leave their parcel outside an apartment building as it can be stealed so easily?).

Would love to support sustainable fashion so please Ivalo, get your return process fixed!

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Lovely dress by studio Heijne

I bought a dress by studio Heijne via Ivalo.com. It took almost three weeks to come, but it was worth waiting. Much better than I expected, and I was very happy.

20 September 2023
Unprompted review
Show reviews in all languages. (13 reviews)

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