It was the second time with iUsed. Easy arrangement, perfect delivery the next day. The computer received was indeed absolutely new. In original papers, completely untouched!!! Only the box was op... See more
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Mostly, positive experiences with iUsed. The only two issues I had so far were: 1. Bad packaging resulting in a laptop getting damaged in transport 2. Sending me a vendor-locked laptop In both... See more
I have bought two refurbished Macbook pro's with iUsed and I would definitely recommend it. They work great, came just as new, but cheaper. They are delivered super fast too. I also like buying refurb... See more
Company replied
I bought my first MacBook with iUsed. MacBook was tagged as lightly used but case and screen was totally fine. Battery cycle was 215. After I cleaned screen with screen cleaner solution and I cleaned... See more
Company details
About iUsed, Dé (Refurbished) Mac specialist al 30+ jaar!
Written by the company
Over iUsed:
iUsed Store is één van de grootste organisaties binnen de Benelux die via haar verschillende webshops refurbished computers levert van bekende A-merken, zoals Apple, HP, Dell en Lenovo. Via iUsed.nl levert iUsed Store tweedehands Macs afkomstig uit het bedrijfsleven. Deze hardware wordt vaak vroegtijdig vervangen voor nieuwe modellen. Een groot voordeel; hardware uit het bedrijfsleven is van topkwaliteit omdat de bedrijfszekerheid zo groot mogelijk moet zijn. Alle tweedehands Macs die bij iUsed Store binnenkomen worden refurbished voordat ze op de webshop beschikbaar komen. Dit betekent dat alle apparatuur grondig getest en gereinigd wordt, en eventueel voorzien van nieuwe onderdelen. Hierdoor zijn de refurbished Macs bij iUsed Store technisch en optisch weer in uitstekende staat met een levensduur van drie tot vijf jaar, afhankelijk van het type product.
Voordelen iUsed.nl
Written by the company
- Direct leverbaar
- Bij iUsed tonen we alleen producten in onze webshop die per direct beschikbaar zijn voor verkoop en levering. Alle gebruikte Macs zijn volledig getest, voorzien van een schone installatie van het OS en goedgekeurd door onze eigen technische dienst. Hierdoor kunnen we garanderen dat bestellingen die voor 15.00 uur zijn afgerond dezelfde werkdag worden verzonden.
- Standaard 3 jaar garantie
- Wij leveren alle (refurbished) Apple devices met standaard 3 jaar garantie. Dat is meer dan op een nieuwe Apple!
- 30 dagen niet goed, geld terug
- Bij iUsed ontvang je op alle gebruikte Macs 30 dagen “Niet goed, geld terug” garantie. Mocht het geleverde product toch niet aan jouw verwachtingen voldoen, dan kun je het binnen 15 dagen aanmelden om het te retourneren plus nogmaals 15 dagen om het product kosteloos te retourneren en krijg je vanzelfsprekend jouw geld teruggestort. Voorwaarde voor het retourneren is dat het product in dezelfde staat door ons ontvangen wordt als dat het aan je geleverd was.
- Meer dan 27 jaar ervaring
- iUsed Store is onderdeel van de NEG Group, welke in 1993 is gestart als Nieuw & Gebruikte Computers. Dit was één van de eerste organisaties in de Benelux die gebruikte Apple-hardware opkocht. De kennis en ervaring van toen maken nog steeds deel uit van onze huidige organisatie.
- Eigen technische specialisten
- Op onze supportafdeling zijn zowel gecertificeerde Apple- als Microsoft-specialisten werkzaam. Deze technische specialisten hebben ruime ervaring in specifieke Apple- en Microsoft-omgevingen, maar ook in gecombineerde omgevingen.
- ISO certificaat en Webshop Keurmerk
- iUsed Store is meermaals ISO gecertificeerd. Hierdoor zijn onze klanten verzekerd van constante kwaliteit en bestaat er geen onduidelijkheid over de producten en diensten die wij leveren. Bovendien heeft iUsed Store het Webshop Keurmerk, waarvoor wij aan verschillende eisen voldoen. Hierdoor weet je bijvoorbeeld zeker dat je veilig kunt betalen en jouw privacy gewaarborgd is.
3 jaar standaard garantie!
Zorgeloos gebruikmaken!
Contact info
Celsiusbaan 2a, 3439NC, Nieuwegein, Netherlands
- +31(0)30 248 40 06
- info@iused.nl
- iused.nl
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Replied to 85% of negative reviews
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Very helpful technical advice over the…
Very helpful technical advice over the product i wanted to buy and professionally answered a few qns i had over the Mac Mini
They certainly know their stuff.
Also very friendly!
Very happy with the Imac!
Good package. Amasing price. Fast delivery. Perfect condition.
Only to bad respons to mails took very long! 7 days...but still very friendly.
Great company
Great company have used twice ,good price and good condition ,
I ordered 2 MacBook airs and working no bother
10/10
Fast delivery and the quality I had…
Fast delivery and the quality I had hoped for! Thanks 🙏🏻😁
Refurbished laptop
After doing some research and reading reviews I decided to buy. The process was easy and delivery was quick. The product was in good condition and packaged well. I’m very happy with the purchase and would buy from them again.
I was amazed by how fast my new Iphone…
I was amazed by how fast my new Iphone 12 reached me - less than 24h, in Belgium! The phone was indeed close as good as new (I found only a small detail of metallic points at the top), battery at 96% and so far works perfectly. Compared to similar suppliers is more expensive, but I think that is worth it given the great service and the three years of warranty.
Product is working excellent.
I really appreciate the fast and well packed delivery . Got the next day. iMac is working very well.
Fast and perfect.
macbook was in prima conditie
Excellent customer services and advice
Excellent customer services and advice, Highly recommended company, superb...!
Very disappointed with the iPhone 12…
Very disappointed with the iPhone 12 Pro Max. It was supposed to be "lightly used" and I found out that the battery was replaced with a cheap one, not a genuine one. A message on the phone says "Unknown part". Besides this, instead of a charger cable, the box contained a USB-C to USB-C, which I cannot charge the iPhone with. Now I have to spend more money to fix it.
Really disappointed, I expected more.

Reply from iUsed, Dé (Refurbished) Mac specialist al 30+ jaar!
All went well and I got my ipad in good…
All went well and I got my ipad in good condition and very fast. Recommended
Looking around for a replacement laptop…
Looking around for a replacement laptop and found this site, after reading the reviews, I was confident enough to purchase from them. What can I say, It was PERFECT I can't recommend them enough. The site was VERY easy to follow. Found the laptop that I wanted, ordered and got it the next day...I already recommended them to my friends ...Refurbished laptop is the way to go, and Iused is the place to get it ...THX
Spot on refurbished Mac tech store
One of the best, if not the best, refurbished Mac tech store, Great after sell service, good price, truthful descriptions.
One thing I wish they would change. The delivery company they use, DPD. The Belgian branch of DPD is the worse delivery company I have ever used. Delays, damaged packages, lies.
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