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Do not use this website. The dress I ordered was such poor quality the skirt was totally see through. I ordered the Whitney. Huge advertising on Facebook
Emailed them to start the returns process ( as per their policy on their website) and NO RESPONSE to 3 emails over several days. The telephone number on the website is ‘number not recognised’
ZERO customer service or support. Feels like a scam
DO NOT ORDER … this company charges expensive prices for very poor quality products… when requesting a return within their published returns period they try and fob you off with a percentage of money back but you can keep the dress .. when pressing for return, that percentage goes up until eventually being told they have no returns facilities… they then offered a full refund but as of yet (11days after) nothing has been received!
This is a scam and i didn’t realise until after I purchased. I was fooled by the ad and the quality of the dress. The truth is the picture and videos of the dress are actually by a brand called Odd Muse. I’ve tried in vain to cancel the order both on email and by phone and had no response. Do not buy. This is a scam. This is a brand that changes names quite quickly. They were previously Atelier.
The whitney dress bad quality, absolute waste of money. It is paper-thin, see-through and cheap.
The fabric is not 80% cotton, feels like plastik.
Absolute waste of money
The whitney dress is paper-thin and cheap, translucent, poorly made, rubbish stiff zip, polyester, smells awful, NOTHING like the beautiful thick fabric advertised in the pictures and videos. The dress took a month to arrive and arrived completely unbranded in a rubbish little plastic ziplock bag, so at first I didn't even know who it was from. The dress is not even lined. For a £50 price tag, the poor quality is absolutely shocking and disgusting to be honest. It's clearly just a drop shipping website, reselling cheap sweatshop clothes for designer prices, hiding behind a fancy website. Do NOT trust
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