I am starting to transfer my crypto assets from Alto/Public.com to iCapital. I opened my iCapial account 1 week ago. I love that I am able to work with humans, rather than AI chat bots (a Public.com... See more
Company replied
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I am starting to transfer my crypto assets from Alto/Public.com to iCapital. I opened my iCapial account 1 week ago. I love that I am able to work with humans, rather than AI chat bots (a Public.com... See more
Company replied
I'm a new member and was in the process of opening a fresh IRA to transfer an old one to. Actually I was chatting with the chat bot to get some questions answered before continuing and Francisco calle... See more
Just opened up two accounts with Itrust Capital.Ayrton was completely helpful and friendly. Guided me step by step through the whole process of transferring my funds from one cold wallet to another... See more
I wanted to transfer funds from a 401k into a new Roth IRA with ITrustCapital and was nervous about making a mistake and Josh helped me in mins and it was extremely easy. I’m very glad I gave them a... See more
Company replied
iTrustCapital is an award-winning fintech software platform for digital assets. The company provides 24/7 access to dozens of cryptocurrencies and physical precious metals through Premium Custody Accounts for everyday investing, self-directed Tax-Advantaged Crypto IRAs for long-term retirement savings, and Treasury Accounts for businesses, trusts, non-profits, and other entities. Leveraging a highly secure closed-loop system, third-party US banks, custodians, and institutional storage providers to secure client assets, iTrustCapital delivers greater asset security and flexibility for retail and institutional clients alike.
18575 Jamboree Road, 92612, Irvine, United States
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Always top shelf help from iTrustCapital, thank Rafael for the quick response and excellent information!

Reply from iTrustCapital
He was very patient and walked me through the process that I was asking to have their company do. Great service!

Reply from iTrustCapital
I really appreciate the folks at the help number. For example today Romeo gave me excellent guidance and was so patient with my questions and corny jokes. They really do mix The Perfect Blend of professionalism, expertise and personalization so that you have the confidence knowing you're being taken care of and that you're also look at as a human. Thank you Romeo for what you do!

Reply from iTrustCapital
I recently contacted Itrust Capital and found it to be an extraordinary platform. I had questions concerning the Roth IRA account and the Permier Custodian Account and the transfer of money into these accounts as well as crypto. I needed a understanding that was given unto me in plain English that was fantastic. Much thanks and kudos to Josh B

Reply from iTrustCapital
Great attention to detail and communication in every step on the money transfer process

Reply from iTrustCapital
Romeo DelaVictoria and the team there gave me great help on the issues I was having.

Reply from iTrustCapital
I called in to ask about the status on my rollover and had the pleasure to speak with Rafael. He was very helpful and answered all my questions and concerns.

Reply from iTrustCapital
Julian was very helpful in explaining the benefits and limitations of the Roth Ira I'm looking into. As well as how it could and couldn't be funded. All around very friendly, courteous, kind and and professional.

Reply from iTrustCapital
Romeo was friendly and able to answer all of my questions in a brief amount of time.

Reply from iTrustCapital
Was in a tight spot, needing $ to pay the taxman by the 4/15, Francisco patiently and professionally got me through the “Distribution process” . Francisco went above and beyond the COC to help me fix mistakes I’d made in the process. Thanks

Reply from iTrustCapital
Romeo contacted me to update me on a transaction, which he did.I explained I had a question about another transaction. Romeo got back to me within minutes with the information needed. 5 Stars for Romeo

Reply from iTrustCapital
Romeo was extremely helpful to me today. First impression, I didn't have to wait long on hold before speaking to someone. Then Romeo was VERY patient with me. I did not have all the necessary information and he had to wait many times for me to move forward. He was helpful, courteous and took care of what I needed. AN experience you don't often find with customer service. Five Stars for Romeo!!!

Reply from iTrustCapital
My traditional IRA from Fidelity transfer to an iTrust Capital Roth IRA was made easy. The customer service has been prompt and courteous. I look forward to a long and prosperous relationship.

Reply from iTrustCapital
Jonathan was great letting me know my account was funded and ready to invest

Reply from iTrustCapital
Jonathan is not only very responsive but also able to satisfactorily handle my requests, answer my questions, and provide a solution to my issue. I have very high confidence in Jonathan.

Reply from iTrustCapital
My transfer was very professionally managed. Rafael was on top of things the entire time and was very helpful and efficient. Made it a pleasant experience. Thank you

Reply from iTrustCapital
Josh was super patient, professional, and very helpful! Thank you Josh!

Reply from iTrustCapital
When I had to roll over my IRAs Jonathan was extremely helpful and attentive helping me get through the process. Lots of communication, never once had to be concerned that I was getting lost in the shuffle. Top notch!

Reply from iTrustCapital
Francisco Mondragon made it so easy to get my paperwork back to him, when I didn't have a clue as to how to it. He was so jovial and understanding and didn't make me feel stupid at all. He is a wonderful asset for iTrust Capital.

Reply from iTrustCapital
Thank you Josh B. for spending the time to ensure we had answers to all of our questions pertaining to using iTrust Capital for self directed Roth IRA with options to buy and sell crypto.

Reply from iTrustCapital
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