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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic service and so helpful from start to finish. My tracker was fitted on the next working day. Fitter arrived promptly and made a super job. I would definitely recommend this company for both... See more

Rated 5 out of 5 stars

ITrack Direct have looked after our fleet of vehicles for quite some time now and are always very responsive when we need them. We have used ITrack Direct for a range of vehicle tracking installations... See more

Company replied

Rated 5 out of 5 stars

From the moment I spoke to these guys on the phone they were extremely helpful - the chap even refunded me £5 for a different product as he said I had ordered more than I need (what an honest company... See more

Rated 5 out of 5 stars

We have trackers on all our fleet and we are thrilled with them. Fantastic service from Darren, always there if you need any assistance at any time . I would highly recommend I Track Direct, it gives... See more

Company replied

Company details

  1. Car Security System Installer
  2. GPS Supplier

Written by the company

I Track Direct is a family-owned company based in Kent, operating throughout the UK. We’ve been providing fleet management systems, fleet tracking and other GPS tracking services for over twenty years. I Track Direct provides affordable vehicle GPS tracking solutions. Our bespoke web-based control panel and mobile apps are made available to our customers of all sizes and are easy to use. Whether you need to track a single vehicle or hundreds, we have the solution for you! With our GPS fleet tracking devices, you can see exactly where your vehicles are on a map, allowing you to ensure they are being used efficiently and also be able to provide your customers with up-to-date ETAs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

47 reviews

5-star
4-star
3-star
2-star
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Rated 5 out of 5 stars

Fantastic service and so helpful from…

Fantastic service and so helpful from start to finish.
My tracker was fitted on the next working day. Fitter arrived promptly and made a super job.
I would definitely recommend this company for both service, quality and value.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Excellent service. Installation was quick and hassle free. Back up service is superb with Glen and Darren giving above and beyond advice and instructions. Tracker is superb with easy to follow app. Cannot fault them.

23 August 2024
Unprompted review
Rated 5 out of 5 stars

High recommend, 5* company

From the moment I spoke to these guys on the phone they were extremely helpful - the chap even refunded me £5 for a different product as he said I had ordered more than I need (what an honest company).
The man fitting the tracker turned up on time, having kept me updated in the morning on his arrival time. It was completed and fitted within 15 mins. Would highly recommend.

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Detailed, Quick and Painless

It was a quick and painless process, from the beginning of getting a list of pricing, to the install on all vehicles. Installation was very nicely done. Alot of questions that I had were answered and given in full detail aswell as a full breakdown of what the system does and how to use it.

18 October 2023
Unprompted review
Rated 5 out of 5 stars

GPS Tracking - excellent service!

Insurance approved product for my car - fantastic product. Great customer services and would absolutely recommend- could not be happier.

17 September 2023
Unprompted review
I Track Direct logo

Reply from I Track Direct

Thankyou for taking the time to review us. For support please call 01622 234510

Rated 5 out of 5 stars

Great service

Great service. Clear and prompt communication. Great team ethic and helpful staff. Would definitely recommend to family and friends.

12 September 2023
Unprompted review
Rated 5 out of 5 stars

Fleet Trackers

Great service from the initial enquiry to the day of install, all the staff are extremely helpful and always polite. Highly recommend.

31 August 2023
Unprompted review
I Track Direct logo

Reply from I Track Direct

Hi Steve, just seen this. Thanks for the review. We really appreciate it.

Rated 5 out of 5 stars

Spoke to Darren for advice of which…

Spoke to Darren for advice of which would be best, very helpful and knowledgeable. Following week all fitted by a very neat and tidy technician. Straight after fitting had back up phone call if any probs or need help just give them a call. That’s what I call service.

14 April 2023
Unprompted review
I Track Direct logo

Reply from I Track Direct

Thank you for your review Joseph. Glad you had a great experience, thank you for your custom.

Rated 5 out of 5 stars

We contacted I Track Direct to have Thatcham Approved Tracker

We contacted I Track Direct as our insurance company insisted we had a Thatcham Approved Tracker installed in our motorhome. We spoke to Glenn who arranged it all and set a date for the engineer to install. All went very smoothly. The engineer was great too. Thank you.

3 April 2023
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, great service, very responsive when any advice or help is needed

1 February 2023
Unprompted review
I Track Direct logo

Reply from I Track Direct

Thankyou for your review.

Rated 5 out of 5 stars

Very helpful and great communication

Very helpful and great communication. All questions answered promptly and any issues resolved. I have no hesitation in recommending.

29 December 2022
Unprompted review
I Track Direct logo

Reply from I Track Direct

Thank you for the Review. We are pleased we could help you with an insurance approved Tracker for such a lovely car.

Rated 5 out of 5 stars

Service

I Track Direct are a friendly team who respond promptly and are happy to help with any queries.

15 December 2022
Unprompted review
I Track Direct logo

Reply from I Track Direct

Glad you are happy and we enjoy managing your fleet

Rated 5 out of 5 stars

Insurance Tracker

My insurance requested that I had a tracker fitted to my vehicle. After a quick search and contact with I Track Direct, they responded instantly and checked all my requirements and quoted. The job was booked in and the tracker installed only a couple of days afterward. Both the initial contact and the engineer, were polite, very informative and helpful.

5 December 2022
Unprompted review
I Track Direct logo

Reply from I Track Direct

Very Kind - Thankyou

Rated 5 out of 5 stars

Confidence was a key point

The team from the phone, to in person was helpful. Guided us as a firm what was correct and answered our questions with confidence. Thank you from all the team @ F. Sinclair.

11 November 2022
Unprompted review
I Track Direct logo

Reply from I Track Direct

Glad we achieved what you wanted and customer service was 5 Star...

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