iToolab Reviews 1,098

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, reviewers had a great experience with this company. Many customers praise the excellent customer service, highlighting the quick response times and helpfulness of the support team. The products are often described as effective and easy to use, with many people successfully unlocking devices or transferring data. Consumers appreciate the efficiency of the software, noting that it saves them time and money. However, some customers also noted issues with the product not working as expected, particularly with certain device models or specific unlocking functions. A few other people also felt that the app did not perform its advertised function, leading to dissatisfaction and difficulties in obtaining refunds or support.

What people talk about most

Product

Consumers find product to be ambiguous, with many reviewers reporting that the product worked as advertised,... See more

Application

Reviewers mention ambiguous feedback about the app, with some finding it worked for their needs, such as... See more

User experience

Customers had ambiguous experiences with user experience, with some reviewers finding the tools super useful... See more

Customer service

Users describe positive interactions with customer service, highlighting quick responses and helpful... See more

Response time

Reviewers highlight positive aspects of response time, with many customers reporting quick replies and fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

UnlockGo actually works, not like the numerous "free" software which are mostly scams. Yes, they want you to get a subscription. No, you do not have to do that. I purchased an unlimited time licens... See more

Company replied

Rated 5 out of 5 stars

I needed to remove a Google lock on a Samsung tablet and researched ways I could do this. Using a Samsung approved support centre seemed expensive so I tried SamFW which didn’t work for me. Then I tur... See more

Rated 5 out of 5 stars

The software was super easy to use - step by step guides are very clear and i quickly had success migrating my whatsapp from Android to iOS exactly as promised. Only thing that didn't migrate was voi... See more

Company replied

Rated 5 out of 5 stars

iTools make such easy to use utility apps for both android and ios. They offer lifetime subscriptions which is amazing for long term use of apps. Their anygo gps app is next level and amazing at... See more

Company replied


4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 62% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

I bought the product 1 month ago and it…

I bought the product 1 month ago and it didn't work as I wanted. I left a bad review and of course I deleted it because they helped me immediately and refunded my money immediately afterwards. Thank you.

17 June 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Bedri Yılmaz,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

Rated 5 out of 5 stars

Quick respond

Quick respond, my issue was solved with no problem.

16 June 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Tomáš Čoček,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iToolab Support Team

Rated 5 out of 5 stars

Great customer service

Great customer service! They understood that I had to cancel my subscription and helped me. Would definitely recommend!

16 June 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Andre Pretorius,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
iToolab Support Team

Rated 1 out of 5 stars

SG33

I paid for one PC and One phone for nothing!
Trying for tree days to unlock my device cause my account get hacked and still niothing...

12 June 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Customer,
I apologize sincerely for the inconvenience caused.
We failed to find your email. Would you please tell me if you have contacted us?
If not, you can send email to contact@itoolab.com
Then we will check and help you solve this problem.
Many thanks for your understanding.
iToolab Support Team

Rated 5 out of 5 stars

So usefuly

Really excelent app.Thanks you so much.To be success more and more in the world.

12 June 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Nang Ngwe Sin Luck
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

Rated 5 out of 5 stars

So glad i made the decision

So glad i made the decision a couple years ago to purchase this tool. Besides the immediate benefits of utilizing the applicationwith ease; customer service has always remained professional and invested in helping me acquire the best online experiences.

10 June 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Alejandro Ortiz,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

Rated 5 out of 5 stars

AnyGo - good product and very fast costumer service

God product and very fast an friendly costumer support. My problem was solved within less than 12 hours.

2 June 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Axel Deffner,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

Rated 1 out of 5 stars

Purchase Purpose

Purchase Purpose
I purchased WatsGo from iToolab specifically to download videos from WhatsApp to my PC.
Experience Summary
While the software functioned for most data types, it failed to perform its primary intended function - downloading videos from WhatsApp.
Issues Encountered

Video Download Failure: Despite multiple attempts, videos consistently failed to download
Time Investment: Each download attempt took approximately one hour to complete
Partial Functionality: Other WhatsApp data downloaded successfully, but videos did not transfer

Conclusion
The software did not meet my primary requirement of downloading WhatsApp videos, despite working for other data types. The lengthy processing time combined with the failure to download videos made the product unsuitable for my needs.

25 May 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Sir/Madam
Sorry for the inconvenience you encountered.
We have replied on the email.
Please check.
Thank you!
iToolab Support Team

Rated 4 out of 5 stars

did not manage to unlock my phone but…

did not manage to unlock my phone but help desk/customer service was top notch.

18 May 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Jordan Tobin,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iToolab Support Team

Rated 5 out of 5 stars

Customer service

There customer service is the thing I noticed they take very serious they are trustworthy of me.

9 May 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Andres Estrada,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iToolab Support Team

Rated 5 out of 5 stars

Worked on a tab e I got at the free store.

Looks like it worked on a tab e I got at the free store that had stuff on it but not reset-able due to an email lock. Yup, works good.

8 May 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Customer,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iToolab Support Team

Rated 5 out of 5 stars

I'm impressed with the edy the did not…kings of service!!

I'm impressed with the edy the did not hesitate to give me a full refund,also,the lightning speed of thier replies by email was incredible....the best customer service I ever dealt with and I would use their product again if I had to....hats off to customer service!!!!

8 May 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Salvatore Zaccaro,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

Rated 5 out of 5 stars

Good product and good customer support.

Good product and good customer support.

7 May 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear CabbyTwo,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iToolab Support Team

Rated 1 out of 5 stars

biggest waste of money i ever spent

biggest waste of money i ever spent

5 May 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Sir/Madam
Sorry for the inconvenience you encountered.
We have replied on the email.
Please check.
Thank you!
iToolab Support Team

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