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See what reviewers are saying
There's critical issue that we're unable to update the settings. We go to chat support and they can fix for us within couple hours! That's help us to continue business smoothly. Recommend to use th... See more
I received quick support to create a very particular rule. Freegifts has a lot of parameters can cover a lot of situations. Until now all needs from our Marketing department and been fulfilled. Thank... See more
I have the pro version (free gifts for woo) and its worth it, the support is nice and very effective. You can chose the gifts according to many conditions. Will continue using this plugin and take... See more
Company details
Written by the company
An international WordPress and WooCommerce plugin development agency.
Contact info
United Kingdom
- info@ithemelandco.com
- ithemelandco.com
3.8
Great
60 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great plugin
Great plugin, quick and helpful support. I can recommend this plugin for everyone who is searching for easement the work on Woocommerce eshop.
8 May 2023
Unprompted review
No reply from support team please reply…
No reply from support team please reply to my emails
11 April 2023
Unprompted review
Very professional technical…
Very professional technical support....a professional team
9 April 2023
Unprompted review
Reply from ithemelandco.com
Thanks a lot for your good review
Plug-in doesn't work as it should be
Plug-in doesn't work as it should be. Tried to reach out to support, but they reacted extremely slow. When they eventually reacted, I asked for a refund. They kept trying to acquire my credentials and asking questions to prevent me from getting my money back and it's SO FRUSTRATING. Don't ever buy a plug-in at this company, they're the worst.
29 March 2023
Unprompted review
Reply from ithemelandco.com
Hello
If our supporters have asked you about plugin issues, it's because we want to find out if there is an issue with our plugin that we haven't noticed. And then fix that issue in the next versions of the update. Otherwise, we have no problem with refunding a plugin.
Our support is completely online and in the form of online chat. We apologize if you have been waiting for several hours at a certain time. But we always try to solve all the issues of our customers in less than 24 hours.
Finally, if you are not satisfied with the plugin and your money has not been refunded, contact our supporters again in the online chat section so that the refund can be done as soon as possible.
Plugin doesn't work
Plugin doesn't work, unable to update and no response from support. Nothing good to say so far!
21 March 2023
Unprompted review
Reply from ithemelandco.com
Hello
We are sorry that our plugin did not meet your expectations. We try to give our customers the best support services in the shortest possible time. So, if our support team made you wait at a certain time and answered you late, we are sorry. This is an international business and time differences may have caused this delay.
In any case, we are ready for any comments and suggestions from you.
Plugin works well
Plugin works well. It does what it's supposed to. Only problem is I have some customers that are charged for the gift. Waiting for some feedback from support. If this is solved for sure you will deserve 5*
13 February 2023
Unprompted review
I have emailed them several times and…
I have emailed them several times and tried to open a support ticket and I do not get any responses.
30 August 2022
Amazing plugins and great support!
22 August 2022
Unprompted review
Great plugin and blazing fast support
18 August 2022
Unprompted review
Amazing plugin and support
Great plugin, it has all the options you will ever need for gifts and buy one get one free deal. Support is so quick and amazing.
12 July 2022
Unprompted review
The plugin is very good
The plugin is very good, simple, easy to use. The service and support is very professional and helpful.
I am looking for the update of displaying the free gifts on single product page. They can only display on cart page currently.
Thanks in advance.
6 July 2022
Unprompted review
Woocommerce Bulk Coupons Editing
We've been using this plugin for about 18 months. We've needed assistance on a couple of occasions, and they have been prompt and helpful.
22 June 2022
Unprompted review
They went the extra mile
They went the extra mile to make it works, although it wasn't in the first setup. Give them some love they truly wanted to delight their customers
26 May 2022
Unprompted review
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