I wanted to work with this broker but they didn't allow me to create mt5 account.. I waited for 4 days but just Wested my time here chat is good but their technical support is poor even they didn't h... See more
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See what reviewers are saying
I have had a wonderful experience with ITBFX I like how their gold and Nasdaq move, the money behind a lot size is very satisfactory. Unlike any other broker. I like the trading contests that allow... See more
Company replied
I traded with this broker and even made a profit. My deposit was processed without any issue — but when I tried to withdraw, the request got stuck on “Payment Due” and has stayed there ever since. D... See more
Company replied
I traded for a little over a 1 month. Execution was fast, and trading was comfortable. The platform didn’t freeze even once during this time. The connection was stable with no interruptions. There w... See more
Company replied
Company details
Written by the company
Founded in 2017, ITBFX was established by founders with over a decade of experience in international financial markets, with the mission of providing a professional, transparent, and reliable brokerage service. In its early stages, ITBFX’s services were evaluated by professional traders from around the world, whose feedback helped improve the platform’s infrastructure and service quality. Through continuous development and a deep understanding of traders’ needs, ITBFX has built a strong presence in the MENA region and gained recognition in the industry, including acknowledgment in the 2022 Forex Awards for its Forex and cryptocurrency services. Today, ITBFX focuses on gold trading and education, developing dedicated gold trading infrastructure, specialized Gold Accounts, and gold trading courses. As a result of these efforts, ITBFX received a 2025 industry award for excellence in gold trading. Our goal is to further strengthen this position, expand services across the region, and gradually extend our brokerage services to European markets.
Contact info
Saint Lucia, St. Lucia
- +44 20 46 000 842
- Support@ITBFX.com
- itbfx.com
3.0
Average
33 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tried their NDB on requesting…
Tried their NDB on requesting withdrawal they refused and my account was gone.Dont waste your time
2 June 2025
Unprompted review
Reply from ITBFX
We’re truly sorry to hear that you had a negative experience.
The no-deposit bonus (NDB) is offered in accordance with specific terms and conditions, and if those rules are not fully met, the bonus or any profit generated from it may not be eligible for withdrawal.
That said, despite our previous requests, we have not yet received any account details from you (such as your registered email or account number), and without this information we’re unable to carry out a detailed review.
If you’re willing, please share your account details with us so our support team can review the case again and provide clearer explanations.
Best regards,
ITBFX Support Team
These are100% SCAMMERS
These are100% SCAMMERS! DONT GIVE YOUR HARD EARNED MONEY TO BUNCH OF SCAMMERS!!!
30 May 2025
Unprompted review
Reply from ITBFX
We’re sorry to hear that your experience did not meet your expectations.
Although we previously asked for your details, we haven’t yet received any information such as your registered email or trading account number.
If you’re willing, please share your account details with us so we can look into the matter again and provide you with a clearer explanation.
Best regards,
ITBFX Support Team
Very dangerous broker the have the…
Very dangerous broker they have the hardest rules and even if you comply and follow the rules and make some profit they will still reject your withdrawal request and say your account is reviewed by an expert and you did not meet the trading condition. Guys don't waste your time and money here
7 April 2025
Unprompted review
Reply from ITBFX
Hello,
We’re sorry to hear that you had this experience, and we understand your concerns.
All ITBFX bonuses and promotions are offered under specific terms and conditions. If the bonus rules are not fully met, the bonus itself or any profit generated from it may be removed. However, your own deposited funds are always fully withdrawable, with no restrictions.
That said, despite our previous requests, we have not yet received any account information from you (such as your registered email or account number), and without these details we’re unable to conduct a thorough review.
If you’re willing, please share your account details with us so our support team can review the matter again and provide clearer explanations.
Our goal is to remain transparent, responsive, and fair in addressing user concerns.
Best regards,
ITBFX Support Team
100% Scam broker,
100% Scam broker,
They are scammers there deposit and no deposit bonuses are just a scam. Don't waste your money and time.
I have proofs of scams of this broker.
Recently I received their no deposit bonus and completely all the terms and conditions for the bonus but at the time of withdrawal. They rejected my withdrawal and removed my bonus and profit both also.
7 May 2025
Unprompted review
Reply from ITBFX
Hello,
We’re sorry to hear that you had this experience, and we understand your concerns.
Both deposit and no-deposit bonuses at ITBFX are offered under specific terms and conditions. If all bonus rules are not fully met, the bonus itself or any profit generated from it may be removed. At the same time, your own deposited funds are always withdrawable, with no restrictions.
That said, despite our previous requests, we have not yet received any information from you (such as your registered email or account number), and without these details we’re unable to conduct a thorough review. If you’re willing, please share your account details with us so our support team can review the matter again and provide clearer explanations.
Our goal is to remain transparent, responsive, and fair in addressing user concerns.
Best regards,
ITBFX Support Team
They Stolen Your Profit
They offered me to get $50 credit.
After i make a profit and fullfil all the bonus condition, my withdrawal is rejected. They said that i not met the withdrawal bonus condition. What the HELL.
I ask them which part from the bonus condition that i am not fullfil, they only said read carefully bonus condition soooo many times, without any detail explanation/answered. Ridicolous.
Updated :
They reply my review and still talking no-sense. I knew the T&C is 5Lots (for sure), thats why i request for withdrawal because based on my trade i already fulfill the minimum lots.
And i pretty sure, lot of trader got scam from itbfx when they share the experience w ith itbfx on telegram group but they did not make a review as i did.
Its simple, look at the rating of this company.. 1.5 🤭🤣🤣
18 April 2025
Unprompted review
Reply from ITBFX
Dear David Bisma,
We are truly sorry to hear that your experience with us did not meet your expectations. Your feedback is very important, and we always strive to provide every client with a fair, transparent, and smooth trading journey.
Regarding your case: you received the bonus on 2025.04.16 and placed your last trade on 2025.04.17. As outlined in the bonus terms and conditions, a minimum of 5 standard lots under the specified requirements must be completed before submitting a withdrawal request. Unfortunately, your total trading volume was less than 1 lot, which is why the withdrawal request could not be approved.
Please rest assured that all of your trading records are available, and our support team will gladly provide you with the full details and review your case again if needed.
We sincerely hope this unpleasant experience will not prevent us from building a stronger and more positive relationship with you in the future. Our team is fully committed to supporting you every step of the way.
Reply from ITBFX
We’re truly sorry to hear that you had a negative experience.
Despite our previous requests, we have not yet received any information from you regarding your registration details, email address, or trading account number.
If you have had a specific experience or issue, please feel free to share your account details or registered email with us so we can review the matter carefully and provide clarification.
Best regards,
ITBFX Support Team
This broker is very untrustworthy and a…
This broker is very untrustworthy and a total scam. Please do not sign up with them. They took my initial deposit and stole $143 of my profit for completely ridiculous reasons they’re making up. They just make excuses to avoid paying you out and stop you from withdrawing your money. I’ve tried reaching out multiple times, but their customer service is awful – they don’t answer my calls, they don’t respond to my emails, and they’re refusing to give me my money back. This company is a real scam, and I strongly advise everyone to stay far away from it.
7 March 2025
Unprompted review
Reply from ITBFX
Dear Trader,
Your account 3043967 was corrected on 11.03.2025 due to the use of automated trading robots. According to ITBFX’s trading rules and requirements, traders are not permitted to use such robots. Despite the fact that on 08.03.2025, two corrections of $5.36 and $5.42 were already applied to your account for the same reason, you continued to trade using this method.
However, please be informed that after reviewing your appeal, and in order to show our commitment to supporting professional clients like you, the full amount of $143 was returned to your account and successfully withdrawn by you.
We are truly sorry that your experience with ITBFX was not fully satisfactory. Nevertheless, we kindly ask for your understanding that, due to the high sensitivity of financial markets, it is essential for all traders to strictly comply with the rules and requirements in place.
Don’t ever sign up with this scam…
Don’t ever sign up with this scam broker company .
I would like to review the worst and Shi***
Scam broker company. don’t ever use this company don’t ever deposit your valuable money to this company. because they didn’t give you withdrawal. They didn’t give my withdrawal with no deposit bonus. What a scam company.
And not only that they are low in Liquidity and Higher spread and higher slippage and every single oder is Requating . And low leverage not a relabel broker and scam broker. Stay away don even look.
11 November 2024
Unprompted review
Reply from ITBFX
Hello,
We’re sorry to hear about your experience. To allow us to review the matter properly and provide clarification, please share your account details or registered email with us via private message.
Best regards,
ITBFX Support Team
Reply from ITBFX
Hello,
We’re sorry to hear about your experience. To help us review the matter properly, please share your account details or registered email with us via private message.
Best regards,
ITBFX Support Team
scam broker
scam.ndb broker doesn't want to pay. even though on metatrader and the website it's the same. there's no hedging. there's no scalping. close takes more than 5 minutes and the minimum transaction is 5 pips according to tnc. but the reply is not according to the provisions.. it's appropriate that only 1 can be wd 2 people only..broker scam.scam broker..SCAM SCAM.
3 November 2024
Unprompted review
Reply from ITBFX
Hello,
We’re sorry to hear that you didn’t have a positive experience and we’d like to look into this more closely.
There is no limitation on the number of users eligible for withdrawals, and each account is reviewed individually. To allow us to properly review your case, please share your registered email or trading account number with us via private message.
Our goal is to remain responsive and transparent in addressing user concerns.
Best regards,
ITBFX Support Team
Reply from ITBFX
We’re truly sorry to hear that you had a negative experience.
Despite our previous requests, we have not yet received any information from you regarding your registration details, email address, or trading account number.
If you have had a specific experience or issue, please feel free to share your account details or registered email with us so we can review the matter carefully and provide clarification.
Best regards,
ITBFX Support Team
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