I recently purchased used Polycom VVX 411 and open-box Avaya 9611Gs from ITAD Store, and I’m really impressed. Both phones were very reasonably priced, especially considering the excellent condition t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They are very professional with there services. Outstanding customer care and also my hp desktop computer works really well. I am going to get another one next year too. Thank you ITAD AFRICA STORE! Y... See more
Great people. Bought a refurbished monitor and it came in perfect condition. The included power cable was faulty, and when I contacted the company about it they called me and sorted me out despite me... See more
First time buying from ITAD Store and everything was a positive experience.The service was amazing,constant communication,from start to finish. I received my DELL really fast and it's in such a beauti... See more
Company details
Written by the company
ITAD Store is a South African retailer specialising in refurbished, open-box, aged and legacy IT systems, driven by a clear commitment to circular IT and responsible technology stewardship. We give organisations and individuals access to reliable, affordable equipment while extending the life and value of IT assets that would otherwise be overlooked or prematurely discarded. We keep things practical and honest: recover business-grade hardware, refurbish it properly, and return it to the market with confidence. Alongside our refurbished range, we also supply carefully sourced new open-box and aged stock for customers who need modern capability at a reduced cost, without straying from sustainable procurement principles. Circularity is the backbone of how we operate. Every device we refurbish or redirect into the market limits unnecessary manufacturing, keeps valuable components in use, and reduces the mounting e-waste burden across Africa. We treat technology with respect, and we believe in a future where IT equipment is used longer, maintained better, and valued more responsibly. Our catalogue includes enterprise-grade servers, desktops, laptops, networking gear, and peripherals—tested, certified, and ready for dependable service. Whether refurbished or open-box, every product is curated to ensure performance, reliability, and affordability. ITAD Store stands at the intersection of practicality and progress. We preserve the best of tried-and-tested technology while enabling a more resource-efficient, sustainable way to procure IT. Choosing ITAD Store is choosing smarter spend, stronger value, and a circular IT economy that works for South Africa.
Contact info
Unit 2, Cerimele Complex, 55 Adriana Cres, Rooihuiskraal, Centurion, 0154, 0154, Centurion, South Africa
- 0103351852
- info@itad.africa
- itad.store
4.7
Excellent
585 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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The Delivery came sooner than Expected…
The Delivery came sooner than Expected and the Quality of the Product was Excellent
7 March 2025
They have great prices with great…
They have great prices with great quality as well. The products are neatly sent with very good packaging. Just wish the courier could deliver a bit faster other than that great place to buy 2nd hand computers.
28 March 2025
They processed the order quick
They processed the order quick. It arrived in great condition. Will give another review in due time.
3 April 2025
I told them i had an issue with the…
I told them i had an issue with the printer, they offered to exchange it, they then gave me possible solutions and 1 of them worked. Thank you Mr Morne for your service.
10 March 2025
I had a good interaction with the…
I had a good interaction with the staff. They are very friendly, patient and transparent. I was given more than enough information to help me make the right decision. The machine is doing well and I'm happy with it's performance.
1 March 2025
I have purchased refurbished products…
I have purchased refurbished products through ITAD twice, and both times, the service was excellent, the products were in great condition and the delivery was speedy.
Last night my PC had a slight malfunction. Not expecting a reply late at night on a Sunday I thought I would leave a message so that they could read it in the morning. To my surprise, I was immediately assisted by Morne, who requested that I send a video so that they could assess it without me needing to go through the costs of sending it back for a check. I decided to send it in the morning.
I sent the video through the next morning before 8 and was immediately assisted by Sydwell who talked me through rectifying the problem myself. He was patient and gave the instructions step by step to see if things could get sorted out. And it worked!
This is a team that puts the customer's needs above all else, and they didn't just say, "We need to see it to fix it" like most pc companies would have done - they genuinely care.
So if you are looking for a store that puts customers first, then this is the store for you.
17 March 2025
Unprompted review
Nice
The storage devices were as expected and more. I assumed they were refurbished, but they look brand new, and already working.
5 March 2025
My products were ready in time and I…
My products were ready in time and I could collect. The only problem was that the monitor could not connect with the computer, so I had to buy a separate convertor, so that would have been nice to know beforehand.
24 February 2025
Great buy
I'm really happy with my purchase. The mknitor work well. I received the order within 3days from CPT to JHB. Thank you for the great service.
23 February 2025
Immediate delivery and great product
Immediate delivery and great product! I'll definitely but again from these guys
22 February 2025
Some room for improvement
The process of ordering was great, but communication on delays could be better. My order delivery was delayed due to some stock issues, but I was not informed and only knew about it after I contacted them directly.
The issue was resolved quickly and got my products to me. The packaging was awesome to make sure no products were damaged during transit which was much appreciated.
5 February 2025
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