I recently purchased used Polycom VVX 411 and open-box Avaya 9611Gs from ITAD Store, and I’m really impressed. Both phones were very reasonably priced, especially considering the excellent condition t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
ITAD Store is a South African retailer specialising in refurbished, open-box, aged and legacy IT systems, driven by a clear commitment to circular IT and responsible technology stewardship. We give organisations and individuals access to reliable, affordable equipment while extending the life and value of IT assets that would otherwise be overlooked or prematurely discarded. We keep things practical and honest: recover business-grade hardware, refurbish it properly, and return it to the market with confidence. Alongside our refurbished range, we also supply carefully sourced new open-box and aged stock for customers who need modern capability at a reduced cost, without straying from sustainable procurement principles. Circularity is the backbone of how we operate. Every device we refurbish or redirect into the market limits unnecessary manufacturing, keeps valuable components in use, and reduces the mounting e-waste burden across Africa. We treat technology with respect, and we believe in a future where IT equipment is used longer, maintained better, and valued more responsibly. Our catalogue includes enterprise-grade servers, desktops, laptops, networking gear, and peripherals—tested, certified, and ready for dependable service. Whether refurbished or open-box, every product is curated to ensure performance, reliability, and affordability. ITAD Store stands at the intersection of practicality and progress. We preserve the best of tried-and-tested technology while enabling a more resource-efficient, sustainable way to procure IT. Choosing ITAD Store is choosing smarter spend, stronger value, and a circular IT economy that works for South Africa.
Contact info
Unit 2, Cerimele Complex, 55 Adriana Cres, Rooihuiskraal, Centurion, 0154, 0154, Centurion, South Africa
- 0103351852
- info@itad.africa
- itad.store
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service
I recently purchased used Polycom VVX 411 and open-box Avaya 9611Gs from ITAD Store, and I’m really impressed. Both phones were very reasonably priced, especially considering the excellent condition they arrived in. Shipping was quick and well-packaged, and everything worked perfectly right out of the box. It’s clear that ITAD Store takes care in testing and handling their products — the quality is top-notch for refurbished gear. I’ll definitely be buying from them again!
Trusted store
The ability to collect on premises makes it stand out better than most online shops
The services provided by the management…
The services provided by the management team were superb. Matter was resolved in no time; ITAD truly shows they care for the customer.
2 DELL LAPTOPS- I'LL BE COMING FOR MORE!
I have bought two good quality DELL laptops from the company. Both are of excellent quality, great performance and came with chargers.
The after-sales service is excellent too. I am so grateful for such service. I will be back for more!
My phones were not being made anymore…
My phones were not being made anymore and ITAD had stock available
Quick efficient service
I went to their store in Cape Town
I went to their store in Cape Town, and the crew there were soooo knowledgeable and helpful, the young tech guy is amazing very helpful n knows his craft, im in IT operations which means i always have side projects that need affordable working equipment and this hidden treasure will definitely be my friend for the next few years
My item was delivered in time and it's perfectly working
I received my item quicker than expected, thank you ITED, I recommend guys not be afraid when ordering from you,
Morne is fast and the turnaround time…
Morne is fast and the turnaround time was very good
From purchase to delivery all ran…
From purchase to delivery all ran smoothly, happy with the product, excellent quality
Honestly I don't have anything bad to…
Honestly I don't have anything bad to say about the service and how quivk they were with sending out my headset I ordered, the only complaint I do have is that they didn't send the headset in its original packaging which means now I have to pay for a certain razer software, whereas I could have gotten it for free if I had the box becayse of the product IDs on it. Now I have to soend extra money for this software to improve the sound quality of the headset when i vould have gotten it for free. But it's not that bad but it is what it is.
Excellent service
They answered my queries within minutes. The product arrived and worked like a dream instantly
Shipping was fast and the price was great would recommend
Sydwell Centurion
Great products at very reasonable prices and if there's by any chance a problem with the product, they make sure it's solve. Big appreciation to Sydwell from Centurion, greatest service and super knowledged about these products.
Morne the sales person was efficient…
Morne the sales person was efficient and always willing to help.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







