iStore V.W. Reviews 

561
•
TrustScore 4 out of 5

3.9

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Company details

  1. Computer Store

Information provided by various external sources

Bij iStore V.W. kunt u terecht voor aankoop en reparatie van iMac, Macbook, iPhone en iPad. Al onze producten worden uitgebreid getest voor verkoop, dus u bent verzekerd van een perfect werkend product! Wij geven minimaal 24 maanden garantie op onze producten.


Contact info

3.9

Great

TrustScore 4 out of 5

561 reviews

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3.9

All reviews

(561)

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Rated 4 out of 5 stars

Quick delivery

Quick delivery
a Good MacBook pro 15" 2016 price/quality
Except the problem of the charge which does not last long enough and the charger received which disconnects every moment

22 September 2022
Rated 5 out of 5 stars

Macbook 2019 16"

Macbook 2019 16"
I ordered Macbook 16" 2019 here in May and received everything what I expected from this store - the delivery was quick and device works without any issues. Great work, guys! Wish you the best.

9 June 2022
Rated 5 out of 5 stars

Just wanted advice

Just wanted advice about updating my mini iPad which I’ve had for years. Thinking I would be told no too old. The young lady knew what to do straight away. Very efficient, explained nice and clearly. Felt in very capable hands.
This was the Colchester store

31 December 2021
Unprompted review
Rated 4 out of 5 stars

Great value for price

Needed laptop for my work. Ordered one of the macbook pro. Got bit confused about delivery time which was quickly resolved by short call. Professional and very friendly in communication. Definitely can recommend!

For future improvement I would just suggest more updates from the shop in terms of an item being in backlog/order being processed etc. Just to keep your customer up to date with whats going on.

14 September 2021
Rated 3 out of 5 stars

The Service was not cool for me

The Service was not cool for me. AT first the macbook worked fine, but the it did not charge. Apparently the power adapter Was not working. I called the customer Service. The guy on the phone told me very rude, that I wasn't able to speak English cause he did not find my order! He wanted me to write an email,which I sendt directly. Two days later there was still no answer! Now I tried the chat an I hope I get a new power adapter.

12 February 2021
iStore V.W. logo

Reply from iStore V.W.

Hi Kerstin,

I spoke to you on the phone. I did not say you could not speak English. I asked for your order number or name several times and I could not find any order details on the given name. I even asked to spell your name and I still could not find it in our database. After three attempts to find your order I asked politely to email us with your details so I can help solve the charger issue. I was not being rude, but the name you gave me did not give any results and I just asked you to send us an email.

We are very busy at the moment so we try to reply to every email within 24 hours. We are sorry that your charger is not working as it is supposed to do. We send you a new charger right away as agreed.

Rated 5 out of 5 stars

Good!!

Service was great, order came quickly and mac seems great for price/quality. And i got a free case and nice note!:)

18 June 2020
Unprompted review
Rated 5 out of 5 stars

I am very content with the service of…

I am very content with the service of IStore. I got what I paid for. Thanks guys !
A small remark: The laptop bag is also handy of course. Thanks. But I find your logo a bit too large - I would look as IStore employee if I really use it. I think that if the logo is somewhat smaller and fancier, your customers would like more to keep/carry around.
Svetlana

12 May 2020
Unprompted review
Rated 5 out of 5 stars

It's been a week since I bought a 15"…

It's been a week since I bought a 15" Macbook pro from istore VW. To be honest, I was a bit apprehensive about it at first but thinking about it now, I am very happy about taking the plunge. The macbook pro is absolutely perfect and running very well. It's almost as good as new.
The company answered all my questions and addressed all concerns to my complete satisfaction, which was during almost a 45 minutes conversation.
iStore VW in my opinion is highly recommended!!
Kudos to you all for doing a great job!!

31 March 2020
Unprompted review
iStore V.W. logo

Reply from iStore V.W.

Thank you very much for your review! We are very pleased to hear that you are satisfied with the product and our service! Enjoy your MacBook 15'' :)

Rated 5 out of 5 stars

Uitstekend

Uitstekend, MacBook is in een perfecte staat!

8 April 2019
Unprompted review
iStore V.W. logo

Reply from iStore V.W.

Bedankt voor uw review Amber.

Veel plezier met uw Mac ! :)

Rated 5 out of 5 stars

Great service

Great service. Recommended.

5 April 2018
Unprompted review
iStore V.W. logo

Reply from iStore V.W.

Thanks for your review Nicola. Have fun with your new Apple!

Rated 5 out of 5 stars

Thanks !!

Thanks mannen ! erg blij met mn Macbook Pro !

30 May 2017
Unprompted review
iStore V.W. logo

Reply from iStore V.W.

Bedankt voor uw review Nils. Veel plezier en draai uren met je nieuwe Macbook Pro Touchbar!

Rated 5 out of 5 stars

The process was really fast and secure

The process was really fast and secure, even though I haven't been to the store. All the tests are made so you know everything is fine. Rick also customized my MacBook by upgrading the RAM's the next day. I really recommend!

25 May 2017
Unprompted review
iStore V.W. logo

Reply from iStore V.W.

Thanks for your review Alexandra. Have fun with your MacBook Pro 13''.

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