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Israelwind Reviews 7

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

7 reviews

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Rated 1 out of 5 stars

No tracking info, when will I receive it

The below response is an automatic answer. They do not respond and I still didn't not receive my order, May 5, 2026!!!
Ordered on April 17, 2026. After 10 days contacted customer service. Told a story that the shipment is held up at customs and they will make a new shipment directly to my home address. Will receive tracking information within 3 days. After 5 days still no information. Again contacted the customer service center. They wrote me not to contact them any more and they "are working on a solution", but did not say when I will receive the ordered item!

17 April 2026
Unprompted review
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Reply from Israelwind

Dear Customer,
Thank you for your feedback. We sincerely apologize for the delay and the disappointment caused. Your case has been prioritized, and we will resolve it promptly.
If the item hasn’t arrived, please contact our after-sales team via email: service@israelwind.com . Our team will provide a solution within 24 hours. Thank you for giving us a chance to make things right.

Rated 1 out of 5 stars

Order promised in 3-5 days has not…

Order promised in 3-5 days has not arrived 2 weeks later!!

30 March 2026
Unprompted review
Israelwind logo

Reply from Israelwind

Dear Customer,
Thank you for your feedback. We sincerely apologize for the delay and the disappointment caused. Your case has been prioritized, and we will resolve it promptly.
If the item hasn’t arrived, please contact our after-sales team via email: service@israelwind.com . Our team will provide a solution within 24 hours. Thank you for giving us a chance to make things right.

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