I’m probably a bit jaded for I have been an Israel Pharmacy customer for very many years! The service is great even in troubling times,quick & efficient. The price for what I use is terrific,a name... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
the website is easy to use and the information is thorough. I find using generics is the way to go given how the pharmacy like protecting patents here in the USA. Customer service is always very helpf... See more
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My husband was diagnosed with Congestive Heart Failure—his prescription costs were a new experience for us—-much more expensive than anticipated! A neighbor referred us to Israelpharm to help with... See more
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It was about time that Israel Pharm would improve the shipping time of meds and start charging utilizing credit cards, rather than "paying with personal checks, only ", unnecessary delaying getting... See more
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Company details
Written by the company
IsraelPharm is a fully licensed, online prescription service with 15-plus years of experience in this industry. To date, we have served nearly 50,000 customers and shipped over 100,000 brand and generic prescription medications worldwide. We are a big-hearted, customer-focused group of professionals who truly care about the health and well-being of those that we serve. All of our products have met the strict controls that apply to pharmaceuticals in Israel. We only dispense drugs under the supervision of a registered pharmacist inside our licensed pharmacy. We require proper prescriptions from licensed physicians and only dispense in the quantities and strengths the physician has authorized. All of our drugs are listed in the Israeli National Drugs Registry, and our premises are inspected regularly and thoroughly to ensure that stocks on our shelves are safely stored, in date, and permitted.
Contact info
16 HaTaasiya Street, Har Tuv A , 9905218, Bet Shemesh , Israel
- 1-866-456-3768
- support@israelpharm.com
- israelpharm.com
4.7
Excellent
4K reviews
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Skeptical at first
I was initially skeptical ordering as there a lot of scammers. I took the risk and glad it is a legit pharmacy. My order also arrived sooner than estimated time of delivery. Thank you!
22 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from IsraelPharm
Outstanding! Thanks for your continued loyalty, we value it immensely!
Great customer service!
I appreciate the pleasantness the representatives have when I place an order. If I call and no one is available, I get a call back within 24 hours. My order gets to me within a few days, usually. I miss receiving an Israel pharm pen with my order as I used to get.
15 April 2026
Reply from IsraelPharm
Thank you for taking the time to share your experience. We’re delighted to hear that our customer service team has been responsive and helpful, and that your orders are arriving quickly and reliably; providing a smooth and dependable online pharmacy experience is very important to us.
We also appreciate your note about the IsraelPharm pen, we’ll look into this and ensure you receive a pen with your future orders.
Thank you again for choosing IsraelPharm
A three country Transmission
A three country involment made my transaction successful. USA to Israel. Israel to Great Britian and Great Britain to USA. Its always amazing to me that I can order 14 days ahead of time and get my medicine only 1 day short.
Next time I'll order earlier.
20 April 2026
Reply from IsraelPharm
At IsraelPharm, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.
Consistent Service
I always get my prescription expediently. Everyone I speak to is kind & helpful.
22 April 2026
Reply from IsraelPharm
We're delighted to hear that you consistently receive your prescriptions quickly and that our team members are kind and helpful. Thank you for your feedback!
Thank you for choosing IsraelPharm.
A pleasure dealing with Israel…
A pleasure dealing with Israel pharmacy. I have used them for many years, and will continue to use them. The price and service is excellent.
22 April 2026
Reply from IsraelPharm
We appreciate your continued patronage to IsraelPharm over the years and value your loyalty tremendously. It's wonderful to hear that you've consistently found our prices and service to be excellent. Thank you!
I appreciate the use of UPS instead of…
I appreciate the use of UPS instead of the US postal service which is so unreliable here. Considering the delays and hardships on your end, overall it’s amazing that I received my order.
22 April 2026
Reply from IsraelPharm
We're happy to hear that you received your IsrelPharm order promptly. We appreciate your positive feedback. Thank you!
You did a great job getting the…
You did a great job getting the medicine to us in a timely fashion! Keep up the good work!
1 April 2026
Reply from IsraelPharm
We're pleased to hear that you received your IsraelPhaem order quickly! We appreciate your positive feedback and are committed to maintaining our standards for timely delivery.
Reply from IsraelPharm
We appreciate you sharing for postive IsraelPhaem experience with us! We're glad that everything was easy for you, and your delivery was quick. Thank you for choosing us!
Reply from IsraelPharm
We're delighted to hear that you find the IsraelPharm service easy to use and appreciate the cost savings. Thank you for your positive feedback.
as usual everything very efficient
21 April 2026
Reply from IsraelPharm
We're excited to hear that everything was very efficient regarding your IsraelPharm experience.. Thank you for your positive feedback; we appreciate it greatly.
I would have given 5 stars if I had…
I would have given 5 stars if I had known my order would arrive in two separate shipments. Other than that, everything is perfect. I recommend it to everyone!!!
21 April 2026
Reply from IsraelPharm
We appreciate your feedback and are glad you enjoyed your purchase! We immediately notify all clients when their shipments have been split due to different suppliers being utilized. We are sorry if this wasn't made clear to you. We value your recommendation. Please don't forget to use our Refer-A-Friend program!
Easy on line to order
Easy on line to order, medication was in stock, was sent and received promptly
21 April 2026
Reply from IsraelPharm
We're happy to hear that ordering with IsraelPharm was easy, the medication was in stock, and you received it promptly. Thank you for your positive feedback!
I got what I wanted.
21 April 2026
Reply from IsraelPharm
We're happy to hear that you got what you wanted from IsraelPharm!. Thank you for your positive feedback; we value it tremendously.
Reply from IsraelPharm
We're pleased that ordering online with IsraelPharm was easy and the tracking details were helpful. We appreciate your acknowledging our good service!
Reply from IsraelPharm
We're so happy to hear that IsraelPharm's quick responses and trackable shipping worked well for you. Thanks for your positive feedback, it is greatly appreciated!
Incorrect address and failure to…
Incorrect address and failure to rectify the situation and the customer ended up solving all the problem and getting the prescription delivery. Israelpharm has since provided information that they were working behind the scenes however that was not communicated to the customer which created uncertainty and the appearance that their silence meant nothing was being done on their end. Israelpharm has since provided feedback that they understand that clear and timely communication is vital for this business that relies on shipping for delivery of medications and the will improve that going forward in instances like this. I found their feedback very helpful to understand their position.
20 April 2026
Reply from IsraelPharm
We’re very sorry for the experience described and understand the frustration caused. In this case, the postal code provided with the order was incorrect, and our team was actively working with the carrier and supplier to correct it during transit. While the shipment was being monitored and ultimately reached the correct pickup location, we acknowledge that our communication along the way was not as it should have been.
We sincerely apologize for this and appreciate the feedback, which we are using to improve our customer updates going forward.
Easy to order
Easy to order. Medication arrived quickly. People with whom I spoke are knowledgeable.
30 March 2026
Reply from IsraelPharm
We're happy to hear that ordering with IsraelPharm was easy and your medication arrived quickly. We appreciate your kind words regarding our team's knowledge. Thank you!
Very easy to communicate
Very easy to communicate. People VERY KIND AND KNOWAGEABLE ALWAYS RESPONDED TO QUESTIONS.
20 April 2026
Reply from IsraelPharm
We're happy to hear that our IsraelPharm team is easy to reach, kind, and knowledgeable. We appreciate you taking the time to share your positive experience with us!
Reply from IsraelPharm
Spectacular, thanks for sharing you IsraelPharm experience with us!
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