israeldefensestore.com Reviews 242

A Professional And Superb Setvice That Supplies Nessasary
Equipment

I ordered a recoil reduction spring that was on backorder but nothing on the website indicated the item was out of stock. I received an email today informing me the item was on backorder.

I feel as if my calls are screened. Whenever I call, I never get an answer but the same lady calls me back asking what I need.
I try to cancel my item, she tells me it was already sent out. I tell her I never received a tracking number, she sends it to me only to find out it’s still in the warehouse but she refuses to have it cancelled. It’s too much to type, just a bad company overall. I’ll be sure to put this on social media soon.

Awesome customer service, fair pricing and fast shipping. I have been a long time customer and will continue to do business with them in the future.

I am very satisfied with the polite support except that one product was missing.
I would appreciate your favor if there is another opportunity.

Excellent service, rapid shipping A +++

Horrible customer service, no email to tell when item was shipped. Only received part of my shipment. Was told it was not their problem because item was shipped and received. So now I am out those two items and their cost. Will not use or recommend this store.

Well made. Fast shipping. Happy with purchase.

I purchased a Micro Roni and received faster than expected. I have since recommended them to all my friends and will continue to shop from Israel Defense from now on.

Everything was very smooth. Excellent customer service

I found the website easy to navigate, despite the broad variety offered. I came here looking for one specific item, found it (and a few other things I wanted), and checked out. I would have liked an effective tracking method for a US customer.

Nice AR grip. Fast shipping. Good price

I never received my item and after a month exchanging emails with customer service without a concrete answer, the conclusion was they didn’t receive an answer from the courier they chose to ship my product and wasn’t going to replace my order or make me a refund. In conclusion I lost my 300$+

Ordered two pair of Dafna scout boots and they were exactly as promised! I have ordered products from IDS before and they never disappoint.

Printed label but never shipped. Thieves and scammers!

This is a great deal. Good price for the holster and Fobus quality. Hard to find holsters for APX pistols and Px4's too. This is holster is for APX.
Tight and no slip fit. A little wear on one edge, but not unusual for kyodex/synthetic holster. Only thing to make transaction better would be some sort of tracking number. But I would not hesitate to buy from IDS again!
Thanks,
Charlie

Fast and easy - plus the grip is awesome.

Missing ordered item from shipment. Several days have passed without confirmation of item being sent out.

I have worn Source sandals for around 20 years. This is my first replacement pair and the first pair is still pretty decent. I would order a half size up. I did have trouble in getting the right size.