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Rated 4 out of 5 stars

Service was good. Received email and text confirmation of when my item was shipped. Received item within 5 working days of ordering. Item arrived well packaged with no damage. Received item I was ex... See more

Rated 5 out of 5 stars

Received order, all good. Delivery took at bit of time but was Christmas period. Unfortunately had to return the item as was not suitable for me this time. Would buy from company again.

Rated 1 out of 5 stars

Have been waiting for over 2 months for my product and still not here!! I emailed them 3 times and no response what so ever! My payment has been took out of my account and still haven’t got what I hav... See more

Rated 5 out of 5 stars

After ordering I read very bad reviews for this company but the earphones arrived on time and work well. No problems at all.

Company details

  1. Cell Phone Accessory Store

Information provided by various external sources

Our Mission We pride ourselves on staying connected to our customers and utilising your feedback to refine our ideas and achieve excellence in regards to quality and functionality.


Contact info

3.4

Average

TrustScore 3.5 out of 5

20 reviews

5-star
4-star
3-star
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1-star

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Rated 1 out of 5 stars

TAKES MONEY AND DOS NOT SEND PRODUCT!!!

Have been waiting for over 2 months for my product and still not here!! I emailed them 3 times and no response what so ever! My payment has been took out of my account and still haven’t got what I have paid for? And still haven’t had a reply from anyone! DO NOT BUY!!!

1 June 2020
Unprompted review
Rated 4 out of 5 stars

Good Service

Service was good. Received email and text confirmation of when my item was shipped. Received item within 5 working days of ordering. Item arrived well packaged with no damage. Received item I was expecting. Was able to pay by PayPal which gives peace of mind in case anything happens.

Product reviewed separately.

19 February 2020
Unprompted review
Rated 1 out of 5 stars

Be careful - average quality, poor customer service

Update 2: After posting the review update below, I just received an immediate refund. Go figure....

Update: WAS PROMISED A REFUND AND NO PAYMENT HAS BEEN RECEIVED AFTER 9 DAYS!

I am now strongly considering a class action against this company, as I am not alone in not receiving refunds, or the product, it would seem. I will reach out to you as a community shortly, once I have all the legal facts sorted.

Cheap, (compared to Apple AirPod Pros) but you get what you pay for. I have just sent mine back as they keep disconnecting after a while. Seamless initial connection with my iPhone though, just like real AirPods, the real connection issues came during playback. Sound quality was not as good as expected, a real lack of bass and quite muddy in the trebles. Wireless charging of the case is good but active noise suppression is a non-working gimmick I’m afraid - what do you expect for £49.99 though....

Hopefully the refund process will be painless and easy though! See the update at top!!!!!!

16 February 2020
Unprompted review
Rated 5 out of 5 stars

Received order

Received order, all good. Delivery took at bit of time but was Christmas period. Unfortunately had to return the item as was not suitable for me this time. Would buy from company again.

10 January 2020
Unprompted review
Rated 1 out of 5 stars

I have still not received my order…

I have still not received my order which I order a month ago (Airpods) as a present for our son!!

no one is responding to us and I have tried contacting numerous times!! I gave it a bit longer beciase I thought it might be slightly longer because of the Christmas post etc!! but no NOTHING!!. I am gonna go to Klarna now to get some advice as I bought through them!!

Disgusting rude

DO NOT IRDER FROM THESE PEOPLE/!!!

BTW the status of the order is saying 'Delivered' when we have received nothing!!

27 December 2019
Unprompted review

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