Fast delivery and item as shown. Simple but nice. Excellent and fast reply to customer service for delivery enquiry.
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See what reviewers are saying
There was a slight delay in delivery as item wasn't in stock, but came quicker than the 10 days and when i opened the box, i was blown away. The pearls are absolutely stunning making the earrings look... See more
I came across Isabella Zhang’s creations on a Sunday afternoon in Spitalfields when I bought a bracelet & ring from her. I admired how pretty they are & wanted a necklace from her to complete the set.... See more
One of the best online shopping experiences I’ve had in a while. Super fast delivery despite all of the Christmas madness around. Placed an order on Saturday 18th of Dec, received it first thing in t... See more
Company details
Written by the company
Handmade pearls jewellery
Contact info
3 Floyer Grove, RG2 9UZ, Reading, United Kingdom
- sales@fantasticpearls.com
- isabellazhang.co.uk
4.6
Excellent
50 reviews
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Fast delivery and item as shown
Fast delivery and item as shown. Simple but nice. Excellent and fast reply to customer service for delivery enquiry.
22 January 2026
Beautiful earrings
Beautiful earrings. I have bought lots of jewellery from this seller and each piece is of the highest quality.
12 November 2024
Beautiful earrings
Beautiful earrings! Great interaction with artist. Super fast shipping. ❤️
31 August 2024
Beautiful jewellery and excellent…
Beautiful jewellery and excellent customer service. Highly recommend.
6 September 2024
Unprompted review
Amazing service
9 July 2024
Large baroque earrings
the item i bought a pair of earrings were exactly as photographed, very pretty.Despatch time very quick I am very pleased with my purchase
24 May 2024
Disappointing
I received the pearl necklace in the end but the dispatching and delivery process was bad. And the necklace that I ended up getting had really bumpy oval pearls instead of round pearls. Just generally not great quality...
3 February 2024
Unprompted review
Easy buy and track
I was able to buy my item easily and track my order which is a great and unique selling point.
8 April 2024
Recommend!
The owner of the store is a really nice person! Although there was a small problem due to misunderstanding at the beginning but in the end it was successfully solved after communication!
10 January 2024
Reply from FantasticPearls Ltd
Thank you for taking the time to share your feedback with us on Trustpilot. We are genuinely sorry to hear that your recent purchase did not meet your expectations. Our team is committed to ensuring the satisfaction of our customers, and we truly value your input as it helps us to improve our products and services.
We understand how disappointing it can be when a product does not live up to what you had hoped for. I would like to take this opportunity to remind you of our 14-day return policy. This policy is designed to offer a straightforward and hassle-free process for our customers to return items they are not completely satisfied with. If you are still within this period, we would be more than happy to assist you with a return or an exchange, whichever suits your preference.
To initiate the return process, or if you have any questions about how it works, please contact us directly through our customer service portal on our website. Our dedicated team is always here to ensure that your concerns are addressed promptly and effectively.
We deeply regret any inconvenience this experience may have caused you and would love the opportunity to make things right. Your satisfaction is our top priority, and we are committed to turning your experience around.
Thank you once again for your feedback. We look forward to hearing from you and hope to have the chance to serve you better in the future.
Warm regards,
Lovely Earrings quick delivery 5*****
15 December 2023
Best quality and fast delivery
27 November 2023
Pretty earring and easy process
Very easy to order. Delivery came quickly. Love the earrings
15 October 2023
Would definitely recommend
Quick delivery, well packaged exactly what I was looking for!
16 September 2023
Amazing customer service and really…
Amazing customer service and really good price for the quality offered!
11 April 2023
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