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Company details

  1. Health and Beauty Shop

Written by the company

At IROVANA, we believe beauty should evolve with technology. That’s why we develop smart, innovative tools that bring salon-level performance into your hands. Designed in the UK and trusted by everyday users and professionals alike, we’re shaping the future of at-home beauty.


Contact info

3.3

Average

TrustScore 3.5 out of 5

1 review

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Rated 2 out of 5 stars

I ordered a bunch of Korean skincare…

I ordered a bunch of Korean skincare products.(which by the way no longer sell now 🤔) Got my parcel delivered, but was missing night cream from Elemis( which was the most expensive purchase in order) . Contacted them straight away, got the reply that they will look into that. That was 30 of april and now its 8 of may. I sent a couple more emails but not get reply so I guess they ghosted me which is a shame. 😔

30 April 2026
Unprompted review

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