Items supposed to be delivered by DP Express yesterday (Friday 8/May). As of 2:00pm today (Saturday 9/May) I have neither received anything or heard from anyone as to why not delivered!! I sent... See more
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Review summary
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Very quick delivery - bought a few differing designs & once decided upon type, order the amount needed for 3 bootroom cupboards, which we'd re-painted & wanted to change the existing handles on. The... See more
Company replied
Emailed company to verify some measurements, very quick reply confirming I was ordering the right mechanism. Only worry was that once ordered I was emailed to say it wouldn’t be available from suppli... See more
Company replied
I ordered internal door handles. They had a good selection and easy ordering process. Delivery was quick and handles seem to be qood quality. I had an issue with attaching the handles. I phoned and... See more
Company replied
Company details
Written by the company
We are Ironmongery Plus Ltd, a trusted UK supplier of architectural ironmongery, door hardware, and building supplies for trade professionals and homeowners. Our range includes high‑quality door handles, hinges, locks, latches, window fittings, and security hardware, supporting residential, commercial, and industrial projects. We focus on reliable products, competitive pricing, and excellent customer service. Through our website, customers can easily find fire‑rated door hardware, stainless‑steel door furniture, cabinet fittings, screws, fixings, and a wide selection of specialist ironmongery. Every product is chosen for durability, performance, and compliance with modern building standards. Our mission is to provide a smooth, dependable buying experience for builders, joiners, property developers, and DIY customers. Whether you’re working on a large construction project or a small home improvement job, we aim to be your trusted source for quality hardware, expert guidance, and great value. We appreciate every customer who chooses Ironmongery Plus Ltd and work hard to deliver a service you can rely on.
Contact info
Unit 20, Inchwood Park , EH48 2FY, Bathgate, United Kingdom
- 0131 605 0141
- Info@ironmongeryplus.co.uk
- ironmongeryplus.co.uk
4.9
Excellent
477 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Confused messages in
Emailed company to verify some measurements, very quick reply confirming I was ordering the right mechanism. Only worry was that once ordered I was emailed to say it wouldn’t be available from supplier for 6-8 weeks.
I replied explaining how disappointed/ frustrated I was - only to receive another email saying I would receive the item the following day. This did happen, well done Ironmongery Plus.
17 February 2026
Reply from Ironmongery Plus Ltd
Hi Stephen, we will look at the options for changing our process when replying to technical queries prior to an order. Our reply could have indicated the stock position, saving the frustration. On the other hand we will trawl the market if our usual supplier does not have stock. This is what happened in your case.
Thankyou for your business, and we look forward to seeing you again.
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Zygmunt, thank you for the review. It is appreciated!
Ironmongery can be a bit tricky sometimes, but we have over 50 years of combined architectural Ironmongery experience in the company, and we are always please to advise when asked!
Best regards, Ironmongery Plus
High quality products
High quality products. Packed carefully. Fast delivery. Secure ordering.
14 February 2026
Reply from Ironmongery Plus Ltd
Hi Nigel, thank you for your review, we are pleased that you found the products to be of high quality, and that you had a good buying experience with us. We hope to see you again!
Best regards, Ironmongery Plus
Ironmongery plus are great
Ironmongery plus are great, Alan’s always very helpful and their pricing is always very competitive. I would highly recommend them.
20 February 2026
Unprompted review
Reply from Ironmongery Plus Ltd
Hi Jonathan, thank you so much for your comments. I will make sure Alan sees this!
We do like to think that we are very competitive on pricing, and we hope to see you again soon!
Best regards, Ironmongery Plus
Highly efficient and cost effective supplier
Very good product sold at a highly competitive price, very well packaged and dispatched promptly
11 February 2026
Reply from Ironmongery Plus Ltd
Hi John, we do like to think that we offer very competitive prices, across a broad range of quality ironmongery suppliers. We are pleased that you had a good buying experience with us.
Best regards, Ironmongery Plus
No comment aĺl good
12 February 2026
Reply from Ironmongery Plus Ltd
Thanks Brian, Hope to see you again soon!
No stock but customer service was good
Ordered intumescent strips but was told after ordering that they were on a delay of 6/8 weeks. However I was refunded quickly hence the three stars.
13 February 2026
Reply from Ironmongery Plus Ltd
Hi Lisa, Thank you for your review, it is valuable feedback for us.
Apologies for not having your particular item in stock. We work with some 30+ suppliers. Some provide live interfaces to their available stock, but some do not. This makes it impossible for us to provide a consistent "live" view on stock on our website, so we rely on regular batch updates.
We check every order as soon as we receive it to check the stock, and to look for alternative suppliers if it is unavailable.
If we cannot source the item from our own stock or any of our supplier contacts we make the customer aware of the situation, and offer a full refund. This is what happened with your particular order.
Apologies again for your inconvenience, and we hope that you might give us the opportunity to deliver a better buying experience should you require more ironmongery in the future.
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi John, we like to be proactive to avoid any unexpected issues. Customer service is a major business driver for us. We are glad that you felt happy with our service and look forward to seeing you again.
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Thanks for the review Suzie! It really is appreciated. Your review neatly states everything we are aiming to achieve.
Best regards, Ironmongery Plus
very helpful and a prompt delivery.
10 February 2026
Reply from Ironmongery Plus Ltd
Hi Like, thank you for your business. We appreciate it, and are glad that you had a good buying experience with us.
We look forward to seeing you again!
Best regards, Ironmongery Plus
Have previously ordered from this…
Have previously ordered from this company excellent customer service and delivery
9 February 2026
Reply from Ironmongery Plus Ltd
Hi Stephen, always pleased to see repeat customers! Thank you for your business, and confidence in us.
Best regards, Ironmongery Plus
Very quick delivery
Very quick delivery - bought a few differing designs & once decided upon type, order the amount needed for 3 bootroom cupboards, which we'd re-painted & wanted to change the existing handles on. The ones we chose & recieved are very good quality, nice weight & fit perfectly.
9 February 2026
Reply from Ironmongery Plus Ltd
Hi Awena, so pleased that we were able to offer you a variety of differing designs to help in your project. Also pleased that quick delivery helped keep your project on schedule!
Best regards, Ironmongery Plus
Excellent service
3 February 2026
Reply from Ironmongery Plus Ltd
Hi Joe, we are pleased that you had a good buying experience with us!
Best regards, Ironmongery Plus
The magnetic latches that I bought from…
The magnetic latches that I bought from Ironmongery Plus Ltd. Arrived on time. They are of a satisfactory quality, well designed and at a competitive price.
7 February 2026
Reply from Ironmongery Plus Ltd
Hi Kevin, thank you for your review. We are glad that you had a good buying experience with us, and hope that you may give us the opportunity to satisfy your future ironmongery needs.
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Nigel, thank you for your business! We hope to see you again soon.
Best regards, Ironmongery Plus
Quality Product
After a long search I bought vintage style interior door handles and they’re super quality. Very weighty and look classy. They’re not the cheapest but you get what you pay for as they say. Everything arrived swiftly and beautifully packed
31 January 2026
Reply from Ironmongery Plus Ltd
Hi Lisa, thank you for taking the time to leave us a review. It is much appreciated! We aim to provide high quality ironmongery at competitive prices. Thank you for choosing us.
Best regards, Ironmongery Plus
Brilliant door handles
Brilliant door handles. Very quick delivery and we'll packages.
6 February 2026
Reply from Ironmongery Plus Ltd
Hi Peter, thank you for your review. We are glad that you had a good buying experience with us, and we hope to see you again soon!
Best regards, Ironmongery Plus
Fast delivery.
Arrived promptly goods as expected, will use again.
I initially wrote a negative review, mistaking this company for Ironmongery Direct, as I had ordered from both. Ironmongery Plus telephoned to help sort the problem. So many companies write platitudes about helping underneath negative reviews but never do anything, It was a refreshing change to find a company who was genuinely willing to help.
29 January 2026
Reply from Ironmongery Plus Ltd
Hi Phil, Thank you so much for editing your review. We are very pleased that the confusion between us and Ironmongery Direct was resolved.
Your business is very much appreciated, and we look forward to seeing you again in the future!
Best regards, Ironmongery Plus
A great price and fast delivery!
27 January 2026
Reply from Ironmongery Plus Ltd
Hi Andy, thank you for your review. We are glad that you had a good buying experience with us, and hope to see you again soon!
Best regards, Ironmongery Plus
Arrived very quick sooner than thought…
Arrived very quick sooner than thought it would and when I had ordered the wrong one the return service was very good and refunded the money promptly.
22 January 2026
Reply from Ironmongery Plus Ltd
Hi Kevin, thanks for the review. It is appreciated. We are glad that you had a good buying experience with us and look forward to seeing you again soon.
Best regards, Ironmongery PLus
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