Iris & Violet Reviews 

230
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Great atmosphere in the shop, staff very helpful and welcoming. I tried on a dress that I didn't buy but regretted it as soon as I got home. Bought it off Iris &Violet's website and received it 2 days... See more

Rated 5 out of 5 stars

Had a day out in Stamford and popped into this shop. Fabulous clothes, quality and choice, different from the normal high st choice, reasonable prices too. Assistants were lovely and very helpful wit... See more

Rated 5 out of 5 stars

Lovely trousers, delivered beautifully wrapped with a hand written note. Delivered quickly. Just so glad they offer online purchases as I don’t live close enough to pop into their shops. Always look f... See more

Rated 5 out of 5 stars

Wonderful service and quick delivery. I had been searching everywhere for a coat that I’d seen on asos but had sold out. I found on iris & violet, contacted the store and the manager - Danielle - rese... See more

Company details

  1. Women's Clothing Store
  2. Boutique
  3. Clothing Store
  4. Gift Shop
  5. Home Goods Store

Written by the company

An award winning independent shop based in Stamford, Lincolnshire and Cambridge City Centre. Iris & Violet sells a range of exclusive, independent fashion brands, accessories, homewares and gifting – all at accessible price points. Brands stocked include Pieces, Y.A.S, FRNCH, Grace & Mila, Bloomingville, Big Metal London and many more. Shop in store and online.


Contact info

4.8

Excellent

TrustScore 5 out of 5

230 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(230)

42 reviews in the last 12 months

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Rated 4 out of 5 stars

Good quality but misguiding stock

One of the items I wanted appeared as in stock and I was able to check out and pay for it, but then received an email saying it wasn’t actually in stock and that I would be refunded for it in a few days. The other items that were actually in stock arrived in a little over a week and all look quite good.

14 September 2022
Rated 4 out of 5 stars

Could have been better!

I purchased the cream Gemeaux jumpsuit, however when got home I noticed it had marks on it. I phoned the store and they kindly put another one aside for me. This second jumpsuit was also marked so I ended up ordering on-line which was sent from the Cambridge store. Fortunately it was third time lucky. Love the jumpsuit and looking forward to wearing it when the weather cools down. Disappointing purchasing experience though and I do feel somewhat lacking in customer service.

27 August 2022
Iris & Violet logo

Reply from Iris & Violet

Hello,

We're really sorry that you don't feel like you've had the best service from us and for the problems with the jumpsuit. We really did try to accommodate you, even offering to drop the replacement jumpsuit at your house to save you coming to collect from the shop. Please do get in touch if there are any other suggestions you have of how your experience could have been better.

We're pleased to hear that the replacement jumpsuit is a success & hope to see you again in the future.

- Team Iris & Violet

Rated 5 out of 5 stars

Love this shop

Love this shop. Individual and well made pieces. Orders arrive quickly and are packaged beautifully. Easy return and refund should you need to.

6 August 2022
Rated 5 out of 5 stars

Wonderful clothes and lovely service

Beautiful store with wonderful clothes, such nice fabrics and colours. The lady was so helpful when the dress wasnt available in my size anymore she found it online for me instead and wrote fowb exactly how to find it. Will definitely come again!

24 July 2022
Rated 5 out of 5 stars

Really beautiful clothing

Really beautiful clothing, the dress I ordered was packaged beautifully and arrived really quickly! Will definitely shop here again.

9 July 2022
Iris & Violet logo

Reply from Iris & Violet

Thank you for your lovely review!
- Team Iris & Violet x

Rated 5 out of 5 stars

Amazing service

Amazing service! I contacted Iris and Violet via the website chat regarding a dress which I was keen on but it was only available for collection from the Stamford store. Beth, the owner, was very helpful and was able to get the dress delivered to the Cambridge store for me to collect. She was very helpful, friendly and accommodating! Thank you ever so much for your help and I absolutely love the dress!

7 July 2022
Rated 5 out of 5 stars

My pair of earrings that l ordered…

My pair of earrings that l ordered arrived very quickly. As requested they were gift wrapped in a beautiful box as a present for my daughter, l might add there was no charge for this. I believe my daughter knows your company well as she and her friends have purchased from you.

Beautiful earrings.*****

28 June 2022
Rated 5 out of 5 stars

One beautiful dress kept

One beautiful dress kept - one returned as too big - service so far great - hoping the returns service is as speedy too
Will be returning !

27 June 2022
Rated 5 out of 5 stars

The package arrived promptly and was a…

Just gorgeous - The package arrived promptly and was a treat to open- so beautifully wrapped. The dress is lovely, exactly as described. Thankyou !

21 June 2022
Iris & Violet logo

Reply from Iris & Violet

Our pleasure Jo - so pleased you love your order!
- Team Iris & Violet x

Rated 5 out of 5 stars

My order arrived in good time and was…

My order arrived in good time and was beautifully packaged in tissue paper and sent in a box too. I had previously tried the dress at the Cambridge store, where the lady serving me was very kind and helpful. I will definitely be shopping with you again.

12 June 2022
Rated 5 out of 5 stars

first class

This was the first time I had ordered after being recommended by a friend who regularly visits your Stamford store. I was exceptionally impressed with the choice and the price. The quality is fantastic. I’m very pleased with my purchase and will definitely be ordering again in the near future

12 June 2022

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