IRCTC Reviews 442

The Quality of service and sanitation is of slums quality, even in executive chair car

Worst experience I am travelling in train no. 12956 jaipur to mumbai central worst worst worst experience seat booked in S1 near general coach but captured full coach by general public women's are not even able to go washroom as the general public seated in washroom complaint registered 2 times no resolution till now. From railmadad or IRCTC.

Tried to complete the profile at the registration stage, which shockingly after spending over a day doing everything possible a Tech savvy person can do, I am still unable to complete. Hence, this adding more delay in booking my train ticket under foreign quota.
They were very quick to take my registration fee of £1.10 sterling.
Raised a feedback and provided relevant screenshot, still waiting for any update if they are able to resolve or refund my fee.
Will have to find an alternative to train, will lose a customer if they are unable to resolve.

Main १२/१२/२५ ko train no. ०४१५१ special train se travel kar raha hu
Uska anubhav itna ganda hai ki, wo train general train jaise thi
Us main non reservation person ki koi limit nahi thi
Main rail madad se help magi lekin koi samadhan nahi mila hai

Our Rail Madad Reference No. 2025121206418

Main माननीय rail मंत्री जी से कहना चाहता हु कि आप स्पेशल ट्रेन चलाओ ही ना ,क्यूं की shrif special train ke naam pe wah train general train jaisi service deti hai

Kyu ki hame bahot takleef huwi hai ,hum aapna safar acha ho isliye special train se suffer karna chahte hai but Aisa nahi huwa hai

Jitni bhi special train jyada tar delay , no cleaning, poor service ka Anubhav hua hai

Aapko पॉलिसी को आपको चेंज ओर स्टिक करना होगा

OUR worst experience EVER. We travelled from London. United Kingdom.
I don’t know where to start the train was not clean we paid for first class as we travelling with children! We had to clean it ourself. We had to ask the guy to mop the floor even then was dirty. The table, windowsill was very dirty like it’s never been cleaned we had to clean with baby nappy wipes.
The blankets and white sheets not been washed was dirty.
The BATHROOM had to bleached every time we go to the bathroom.
The staff charged us more for food and drinks for what’s on the menu. Then when we asked them for the receipt they said they will come back and not come back for a while then they say we can’t give receipt but we challenged them saying we brought something we have a right for receipt then the guy brought the receipt of the CORRECT AMOUNT . And gave the cash back.
On the way back same thing happened not been cleaned. No water in the bathroom. Bedsheets all dirty and blankets. A drunk guy kept coming up and down some locks where not working no other person should be allowed in first class especially we paid alot to be away from all that. No security on the train.

For what we paid first class we got the worst ever experience on the way to Nanded and on way back to Ludhiana

Just worst experience EVER.

Don’t ever use it

The worst thing was that i didn't get my food and the railways by Mr is very bad.the experience in shatabdi express is quite low or cheap
The food used is staled and not to much good. Till now I m in journey in this train and i need my meal as soon as possible.shatabdi exp. C-12 6,7,8
Time today 8 dec 3:10 9:15
I request that i need my meal

Hi I travelled on 15th October from SKLM to KJM. I observed some passengers travelling from HWH were smoking in the train. I've registered a complaint for the same. the police personnel has contacted me and they met me at BZA. However, they asked me to provide photos of the proof and did nothing. they took a photo with me and uploaded in their portal and closed the complaint. they also asked me to send the feedback message i received it from IRCTC & they've given the feedback as very good service. My rail madad reference number is 2025101506276. I would request the officials to look into it and proper action to be taken.

I would love to give negative star rating to this Indian railway, train is already late by 3.5 hrs and after reaching the desti the train Is standing on outer for more than an hour. Worst service indian railway and no hygiene. They don't care anything about related to time or anything. Worst only they just snatch money bloody service bloody IRCTC

Train no.11013. waiting at Hosur (HSRA). TRAIN TO arrive at 11.10pm still not known where the train is. Today 16.11.2025. worst train. Can't bear chilly weather at Hosur railway station. Please don't book this train

Is se bhi bura hai yaha ka system general mein to logo ki haalat kharab ho jaayegi baithne ki jagah nahi rahe gi to bhi logo ko jabardasti bharenge sabse bekaar system hai iska

Worst experience in Train no 01144....

Our Railway department is totally failure to give the even average service today the same train is late by 13 hrs...

This is the real fact

I had a bad experience with ticket booking in IRCTC App it's the worst app where even when there is seats it shows already booked it's better to book through other private apps.

Train 18111 delay of nearly 4 hours caused a big problem for us. Late-night arrival at SC station is a serious issue for families with children

login is pathetic, can't retrieve account using phone number

worst governments worst website, corrupted people given contract of website to some roadside basturd who waste valuable time of common man

While travelling in 3AC, we had booked our tickets two months in advance. However, our tickets were not confirmed, even though we were on Waiting List 1 from the day of booking. When the booking window opened, only one of our tickets got confirmed. Upon enquiring at the ticket booking counter, we were advised to purchase general tickets, which we did.

Later, the TTE informed us that we could travel in AC since one of our tickets was confirmed, and as a result, our general tickets went to waste. Despite this, our money for the general tickets was not refunded, and we were not issued any additional tickets. We travelled with just one confirmed ticket for a 33-hour journey.

It was disappointing to see that tickets were being confirmed for other passengers who boarded later and had shorter journeys, while our tickets remained unconfirmed despite being on Waiting List 1. Overall, it was a very unpleasant experience after booking our tickets on the very first day of the release.

They don't keep up the timings and not provide adequate sitting arrangement. They never mind the passenger.

Today I travelled by Train no 11062 from Jalgaon to Thane (PRN No 6818833380)

This was one of the most horrible train journey I ever had.
Pawan Expres - Strongly Not Recomonded.

I would have probably given a minus mark. The utmost bullshit experience as it could be. The train reached my damn destination 2 hrs later. Fully pathetic speed, name Duroto should be changed to Dheere Dheere Chalte hai pohch hi jayenge. Most bakwas experience, will never recommend.