While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
1.5
30 reviews
Replied to 93% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam, makes it out as if you’ll make a one time payment for results to a test and then charges €60 for a subscription that isn’t mentioned on the testing page. Complete scam. Also now won’t allow me to sign into an account to cancel this subscription.
I just wanted to buy my iq test results, I thought i was only buying the results, but the next day i get charged 60€ for something dumb subscription i dont even want.
Reply from Iqfind
Dear Hmm Hi,
We have taken note of your feedback with the utmost concern. We sincerely regret that the structure of our offer was not perceived with the clarity we strive to maintain. At iqfind.co, we take such feedback seriously and wish to provide you with a transparent explanation and an immediate solution.
Our Mission and the Trial Period
iqfind.co is designed as a premium cognitive analysis ecosystem. Beyond providing a simple IQ score, our platform offers in-depth analytical reports, performance tracking, and expert pedagogical resources. To allow users to explore these comprehensive features, we offer an initial trial period at a reduced rate. Transparency is a core pillar of our ethical charter; therefore, the terms regarding the trial period and the transition to a full subscription (if not cancelled) are indicated on our payment pages to ensure an informed choice.
Immediate Actions for Your Satisfaction
To demonstrate our absolute good faith and professional integrity, we have taken the following steps:
Full Refund: A refund for the total amount of the 60€ charge has been processed today to your original payment method. Please allow 3 to 5 business days for the funds to appear in your account, depending on your bank's processing times.
Permanent Cancellation: Your subscription has been manually verified as permanently deactivated. No further charges can or will occur.
We hope this swift and decisive action demonstrates that we are a responsible company that values its users. If you feel that our team has addressed your concerns effectively, we would be grateful if you would reconsider your evaluation and update your rating on Trustpilot to reflect the responsiveness of our customer service.
Our team remains at your entire disposal for any further information:
📧 Support Email: contact@iqfind.co
📞 Direct Line: +33 1 88 31 65 95 (Monday–Friday, 9:00–18:00)
Best regards,
Customer Relations Management
iqfind.co
I am writing to follow up formally regarding the charges applied to my payment method and to request a full refund. I have written a review previously accidentally under an email not linked to my account on this website so I have posted another to confirm it is me and I need my refund. They have stated that they have issued a refund and they have yet to
I enrolled in your service based on the clear impression that I was purchasing a one-time IQ test for a minimal fee. Any recurring subscription or ongoing charges were not presented in a clear, transparent, or prominent manner prior to payment. Consequently, I did not knowingly or explicitly consent to a subscription.
As you will no doubt be aware, consumer protection rules require transparent pricing and explicit consent for recurring payments. In the absence of such consent, the subsequent charges are not valid.
I have cancelled the subscription. At this point, I expect:
A full refund of all amounts charged, and
Written confirmation that my account is cancelled and that no further charges will occur.
I trust this matter can be resolved quickly and professionally. Should that not be the case, I will proceed with a chargeback via my bank and submit the relevant documentation to consumer protection authorities.
Reply from Iqfind
Dear Crk,
We have received your formal follow-up and take your concerns very seriously. We acknowledge your previous review and understand the importance of clarifying this situation regarding your refund and account status.
Our Commitment to Transparency
iqfind.co is designed as a premium cognitive analysis ecosystem, offering in-depth reports and expert resources beyond the initial test. To allow users to explore these features, we offer an initial trial period at a reduced rate. While we strive to ensure all terms regarding the transition to a subscription are explicitly stated on our payment pages to comply with consumer protection standards, we sincerely regret that this was not your experience.
Immediate Actions and Refund Confirmation
To resolve this matter professionally and in accordance with your expectations, we have completed the following:
Full Refund Processed: We have verified your account and confirmed that a full refund of all charges has been re-issued today to your original payment method. Please note that depending on your financial institution, it may take 3 to 5 business days for the funds to reflect in your balance.
Written Confirmation of Cancellation: This message serves as official confirmation that your subscription has been permanently cancelled. Your payment details have been removed from our active billing system, and we guarantee that no further charges will occur.
Resolution of the Matter
We trust that these decisive actions demonstrate our commitment to professional integrity and fair consumer practices. Our goal is to resolve every dispute amicably and swiftly.
If you find that this total refund and final cancellation meet your requirements, we would be grateful if you would update your rating on Trustpilot to reflect the successful resolution of your case by our management team.
Our team remains at your entire disposal should you need any further documentation:
📧 Support Email: contact@iqfind.co
📞 Direct Line: +33 1 88 31 65 95 (Monday–Friday, 9:00–18:00)
Best regards,
Customer Relations Management
iqfind.co
I am writing to follow up formally regarding the charges applied to my payment method and to request a full refund.
I enrolled in your service based on the clear impression that I was purchasing a one-time IQ test for a minimal fee. Any recurring subscription or ongoing charges were not presented in a clear, transparent, or prominent manner prior to payment. Consequently, I did not knowingly or explicitly consent to a subscription.
As you will no doubt be aware, consumer protection rules require transparent pricing and explicit consent for recurring payments. In the absence of such consent, the subsequent charges are not valid.
I have cancelled the subscription. At this point, I expect:
A full refund of all amounts charged, and
Written confirmation that my account is cancelled and that no further charges will occur.
I trust this matter can be resolved quickly and professionally. Should that not be the case, I will proceed with a chargeback via my bank and submit the relevant documentation to consumer protection authorities.
Reply from Iqfind
Bonjour Jane,
Nous avons pris connaissance de votre message avec la plus grande attention. Nous regrettons sincèrement que la structure de notre offre n'ait pas répondu à vos attentes initiales, et nous tenons à clarifier la situation en toute transparence.
Une plateforme d'analyse complète, pas seulement un test
Notre site iqfind.co est conçu comme un outil pédagogique premium. Au-delà du simple calcul d'un score, nous fournissons des analyses approfondies, des graphiques de performance et des contenus experts pour aider nos utilisateurs à mieux comprendre leur profil cognitif. C’est pour permettre une découverte complète de ces outils que nous proposons une période d'essai initiale.
La transparence de notre offre
Cette période de test permet d'accéder à l'intégralité de nos services avant qu'un abonnement ne soit activé. Nous veillons à ce que les conditions de cet essai, ainsi que le passage à l'abonnement après le délai imparti, soient indiqués sur nos pages de paiement afin que chaque utilisateur puisse faire un choix éclairé.
Votre satisfaction est notre priorité
Puisque vous n'avez pas souhaité poursuivre l'expérience après votre test, nous avons pris les mesures suivantes :
Remboursement intégral : Nous avons d'ores et déjà validé le remboursement de la somme prélevée sur votre compte. Vous recevrez les fonds sur votre mode de paiement initial sous quelques jours ouvrés (selon les délais bancaires).
Confirmation de résiliation : Votre abonnement est officiellement annulé. Aucun autre prélèvement ne sera effectué.
Nous espérons que cette résolution rapide et professionnelle témoigne de notre bonne foi. Si ce geste vous convient, nous serions honorés que vous acceptiez de reconsidérer votre évaluation et de modifier votre note pour refléter la qualité de notre service client.
Nous restons à votre entière disposition pour toute information complémentaire :
📧 Par email : contact@iqfind.co
📞 Par téléphone : +33 1 88 31 65 95 (du lundi au vendredi, de 9h à 18h)
Bien cordialement,
L’équipe iqfind.co
They scammed me. I paid 0.50p for a personality test then the next morning I woke up to £49.70 being taken out of my account for a subscription that I was not aware of. I have tried to contact them and no response. BEWARE
Reply from Iqfind
Hello Toyosi,
We’re very sorry for the situation you’ve experienced. At IQFind, the 0.50 £ payment is only for the specific personality test, and any subscription or recurring payment is outlined in our terms and conditions.
If a £49.70 charge has been applied without your authorisation, our support team can review your account, refund any incorrect charges, and cancel any active subscription.
Please contact us immediately so we can resolve this securely:
📞 +33 1 88 31 65 95 (Monday–Friday, 9:00–18:00)
📧 contact@iqfind.co
We are committed to helping all users promptly and ensuring that any payment issues are handled transparently and safely.
58.99 € for subscription?? Who you are guys? I did a 0.50 cent test, Without informing and confirming, you charge me 60 euro??? I want refund.
Reply from Iqfind
Hello Niu RoJa,
We’re very sorry for this experience. At IQFind, the 0.50 € payment is only for the specific test you requested, and any subscription or additional service is clearly indicated in our terms and conditions.
If a 58.99 € charge was applied without your authorisation, our support team can review your account, issue a refund for any incorrect charges, and cancel any active subscription.
Please contact us immediately so we can resolve this securely:
📞 +33 1 88 31 65 95 (Monday–Friday, 9:00–18:00)
📧 contact@iqfind.co
We are committed to assisting all users and ensuring any payment issues are fully addressed quickly and transparently.
Have no recollection of this and no warning of subscription being charged or option to cancel. Can't even find how to access anything. No other way to classify this other than a total scam.
Reply from Iqfind
Hello Richard,
We’re very sorry for the experience you’ve had. At IQFind, the initial 50p payment is only for the specific test chosen, and any subscription or recurring service is detailed in our terms and conditions.
If a subscription charge has been applied without your authorisation, our support team can review your account, issue a refund for any incorrect charges, and cancel any active subscription.
Please contact us as soon as possible to resolve this:
📞 +33 1 88 31 65 95 (Monday–Friday, 9:00–18:00)
📧 contact@iqfind.co
We are committed to assisting all users promptly and ensuring that any payment issues are resolved securely and transparently.
seems a common issue that you pay 50p and somehow you secretly have signed up to a subscription ..I know i checked at the time and i could not see that i had signed up to anything so thought i was good ...just got charged a monthly sub like so many others . No email confirmation welcome , nothing so claerly a scam so will report to the fraud office and will raise with my provider , no help info on the website to make a complaint or faqs ...so here i am to warn others ...unless I get my money refunded ASAP
Reply from Iqfind
Hello Jackie,
We’re very sorry for the frustration this has caused. At IQFind, the initial 50p payment is only for the specific test chosen, and any subscription or additional service is clearly indicated in our terms and conditions.
If a monthly subscription charge has been applied without your consent, our support team can review your account, process a refund for any incorrect charges, and cancel any active subscription.
Please contact us immediately so we can resolve this for you:
📞 +33 1 88 31 65 95 (Monday–Friday, 9:00–18:00)
📧 contact@iqfind.co
We are committed to assisting all users quickly and ensuring any payment issues are addressed transparently and securely.
100% deceitful and fraudulent. I thankfully saw that there was a hidden subscription by checking the website as they do not tell you at all that you are signed up. Trying to find how to cancel is very difficult too. Total con artists
Reply from Iqfind
We understand your frustration and take your concerns seriously.
Please note that IQFind is not a scam. The service includes a trial period, which allows users to test the platform before any subscription commitment. If the trial is not cancelled within the specified timeframe, a subscription may be activated automatically. We understand this can be confusing if the details were overlooked.
Our support team can help you:
review your account and any active subscription
cancel the subscription immediately if it is unwanted
provide guidance and a solution, including a refund if applicable
Please contact us directly so your case can be handled quickly and personally:
📧 contact@iqfind.co
📞 +33 1 88 31 65 95 (Monday–Friday: 9:00 – 18:00)
Our goal is to clarify the situation and provide a fair resolution. Once resolved, we encourage you to update your review.
Beware, this is a total scam!! I requested a study for €1.20 and at that moment, a one-year subscription was activated with a monthly cost of €49.70.
Reply from Iqfind
Hello Pilar,
We’re very sorry for the experience you’ve had. At IQFind, the €1.20 fee is only for the specific study requested, and any subscription or recurring payment is clearly outlined in our terms and conditions.
If a €49.70 monthly charge was applied without your authorisation, our support team can review your account, issue a refund for any incorrect charges, and cancel any active subscription.
Please contact us immediately so we can resolve this securely:
📞 +33 1 88 31 65 95 (Monday–Friday, 9:00–18:00)
📧 contact@iqfind.co
We are committed to assisting all users and ensuring any payment issues are fully addressed.
Took an IQ TEST for 0.50€ then after a month, a 49€ was deducted from my account that I wasn't aware of since it wasn't mentioned when I made payment. A complete scam, and totally not worth it.
Reply from Iqfind
Hello Khaifa Joy,
We’re very sorry to hear about your experience. At IQFind, the initial €0.50 fee is only for the specific IQ test selected, and any subscription or additional service is clearly stated in our terms and conditions.
If a €49 charge was taken without your authorisation, our support team can review your account, issue a refund for the incorrect charge, and cancel any active subscription.
Please contact us immediately so we can resolve this securely:
📞 +33 1 88 31 65 95 (Monday–Friday, 9:00–18:00)
📧 contact@iqfind.co
We are committed to assisting all users and ensuring any payment issues are fully addressed.
Stay away from this company! Will tell you their IQ test cost 0.50 eur and charge you 50eur claiming that you agree to a subscription if you don’t cancel within 24 hours. They won’t sent you an email confirmation so in reality you won’t know what you have signed up for until they charge you. Customer service basically asked me politely to go pound sand when I raised this issue with them.
Reply from Iqfind
Dear S,
We have taken note of your feedback with the utmost concern. We sincerely regret that the structure of our offer was not perceived with the clarity we strive to maintain, and we apologize if your previous interaction with our team did not meet your expectations. We wish to provide a transparent explanation and an immediate solution to resolve this matter.
Our Mission and the Trial Period
iqfind.co is designed as a premium cognitive analysis ecosystem. Beyond a simple score, we provide in-depth analytical reports, performance graphs, and expert pedagogical content. To allow users to explore these comprehensive features, we offer an initial trial period at a reduced rate (€0.50). This step is intended to let each user evaluate the value of our tools before confirming a full subscription.
Transparency and Communication
Transparency is a core pillar of our ethical charter. The terms regarding the trial period, the 24-hour window, and the transition to a subscription (€49.70) are explicitly indicated on our payment pages to ensure an informed choice. Regarding the confirmation, our system automatically sends a welcome email upon registration; however, these can occasionally be redirected to spam folders by email providers. We are constantly working to improve our delivery rates to avoid such confusion.
Immediate Actions for Your Satisfaction
To demonstrate our absolute good faith and our commitment to professional integrity, we have taken the following steps:
Full Refund: A refund for the total amount of the subscription charge (€49.70) has been processed today to your original payment method. Please allow a few business days for the funds to appear in your account.
Final Cancellation: Your subscription has been manually verified as permanently deactivated. No further charges will occur.
We hope this swift and decisive action demonstrates that we are a responsible company that values its users. If you feel that this resolution addresses your concerns, we would be grateful if you would reconsider your evaluation and update your rating on Trustpilot to reflect the responsiveness of our management.
Our team remains at your entire disposal for any further information:
📧 Support Email: contact@iqfind.co
📞 Direct Line: +33 1 88 31 65 95 (Monday–Friday, 9:00–18:00)
Best regards,
Customer Relations Management
iqfind.co
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
