Best price in the market for weight loss injection. They also do a price match which was really good cause I don’t have to transfer to a different service. Delivery was really quick came in 2 days aft... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The reorder of my Orlistat was hassle free and delivered quickly. I was impressed that you realise that the full amount of weight loss is not achieved on only one packet of the Orlistat. Obviously I h... See more
Company replied
Great company. Medication ordering was very straight forward - all documents easily uploaded and order processed and dispatched quickly. No issues with delivery or packaging. I will probably switch su... See more
Company replied
From the word go, this was such an easy process from supplying the photos to the delivery - all done within 36 hours. Royal Mail was used for the delivery, no signature was needed. The only thing was... See more
Company replied
Company details
- Online Pharmacy
- Blood Testing Service
- Fitness and Nutrition Service
- Home Health Care Service
- Pharmacy
- Wellness Center
Written by the company
IQ Doctor is an online Doctor and Pharmacy service, that is fully authorised by the Medicines and Healthcare products Regulatory Agency (MHRA) to sell medicines online, and registered with the General Pharmaceutical Council (GPhC) as an Internet pharmacy. Simply select the condition you require treatment for, complete an online consultation, and place your order; our pharmacy will send your medication to you anywhere in the UK. We have a range of treatments, which include erectile dysfunction, hair loss, weight loss, sexual health, women's health, children's health, and health tests.
Contact info
123-131 Bradford Street, B12 0NS, BIRMINGHAM, United Kingdom
- 0121 679 9794
- help@iqdoctor.co.uk
- iqdoctor.co.uk
4.6
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from iQ Doctor
Hi Sue,
Thank you for your review. We are so pleased to hear that you received excellent and fast service from us.
We really appreciate you taking the time to share your experience.
Kind regards,
Leo
Easy process and very quick delivery…
Easy process and very quick delivery had my order within 24 hours of ordering
21 July 2026
Reply from iQ Doctor
Hi Abbey,
Thank you for your review. We are really pleased to hear that you found the process easy and that your order arrived so quickly.
We appreciate your feedback and look forward to supporting you again in the future.
Kind regards,
Leo
As I have experienced really good…
As I have experienced really good results on Mounjaro pen ( 4 stone loss in just under 6 months) I knew the progress would be slower on Wegovy as it only hits 1 receptor. I was disappointed I had to start on the lowest dossage, but I understand the reasons why. With Wegovy( pill) I ve found im not feeling hungry but if you put a meal in front of me I'd eat it,also the 'food noise' is there, but im dealing with it as I have trained myself a lot better over the past year. But yeah would liked to have started on a higher dose as I was happy and stayed on 2nd lowest dose of Mounjaro as I was losing weight didn't see the need to go up any higher. Currently weight loss after 6 days 3lb.
20 July 2026
Reply from iQ Doctor
Hi Kim,
Thank you for your review. Congratulations on your remarkable 4 stone weight loss in under six months; that is a fantastic achievement, and we are delighted to have been part of your journey.
We appreciate your feedback regarding the dose prescribed for your Wegovy treatment. All prescribing decisions are made by our clinical team in accordance with licensed guidelines and are based on a thorough assessment of each patient's individual clinical profile. This approach ensures patient safety and minimises the risk of side effects while allowing the body to adjust appropriately to the new medication.
We note that in your first six days on Wegovy, you have already lost 3lb, which suggests the treatment is already having a positive effect. It is also encouraging to hear that you have developed effective strategies to manage food noise; these behavioural changes are invaluable for long-term success.
Thank you again for taking the time to share your experience, and we wish you every success with the remainder of your journey.
Kind regards,
Leo
Everything has been easy and…
Everything has been easy and straightforward. I have had no problems.
21 July 2026
Reply from iQ Doctor
Hi Alan,
Thank you for your review. We are really pleased to hear that everything has been easy and straightforward for you.
We appreciate you taking the time to share your experience and look forward to continuing to support you.
Kind regards,
Leo
Happy costumer
My 2nd order with them it was approved and despatched within 24 hours I had an enquiry on my 1st order they emailed me back within an hour.
21 July 2026
Reply from iQ Doctor
Hi Faye,
Thank you for your review. We are delighted to hear that your second order was approved and dispatched within 24 hours.
It is also great to know that your enquiry on your first order was answered promptly. We always aim to be responsive and efficient for our patients.
We really appreciate your loyalty and look forward to supporting you again in the future.
Kind regards,
Leo
Price was excellent for 15mg Mounjaro…
Price was excellent for 15mg Mounjaro as a first time customer. Very easy ordering process, and honestly impressed it was with me the next day. Also came with 2 cold packs which was appreciated in the heat wave.
20 July 2026
Reply from iQ Doctor
Hi Sarah,
Thank you for your lovely review. We are so pleased to hear that you were impressed with our pricing, the ease of ordering, and the speedy next-day delivery.
It is also great to know the cold packs were appreciated during the heatwave; we always want to make sure your medication arrives in perfect condition.
We hope to welcome you back as a repeat customer, and we look forward to supporting you again in the future.
Kind regards,
Leo
Excellent experience.
Excellent experience.
Ordered Sunday 26/7 and it arrived today 28/7 with Royal Mail.
Body photos was a bit tricky to try and get red border to green but I persevered.
I always use a new supplier each month due to cost. So always a bit apprehensive until it arrives. Used the discount code on the Igovy site.
But no trouble with this company. So go ahead and order with confidence.
I just wish they gave decent discounts for future orders as I’d stay with them.
26 July 2026
Unprompted review
Reply from iQ Doctor
Hi Jean,
Thank you for your excellent review and for taking the time to share your experience in such detail.
We are delighted to hear that your order arrived promptly and that you had no trouble using our service. We also appreciate your perseverance with the photo upload; we understand it can be a little fiddly, but it helps us ensure everything is correct for your consultation.
We do send out promotional codes to our repeat customers from time to time, so you can expect those to come through for future orders.
We hope you will consider staying with us beyond this order. Thank you again for your recommendation, and we look forward to supporting you again in the future.
Kind regards,
Leo
Easy ordering and consultation with a…
Easy ordering and consultation with a speedy delivery.
20 July 2026
Reply from iQ Doctor
Hi Colin,
Thank you for your review. We are pleased to hear that you found the ordering and consultation process easy, and that delivery was speedy.
We appreciate your feedback and look forward to supporting you again in the future.
Kind regards,
Leo
Reply from iQ Doctor
Hi Michael,
Thank you for your review. We are glad to hear that you have had no issues with our products or delivery.
We appreciate you taking the time to share your experience and look forward to continuing to serve you.
Kind regards,
Leo
Very good, recommend
I have been using you a few months now and really impressed! Recommend!
20 July 2026
Reply from iQ Doctor
Dear Kelly,
Thank you for your wonderful review! We are so pleased to hear that you have been impressed with our service over the past few months.
Your recommendation means a great deal to us, and we are delighted to have you as a valued patient. We look forward to continuing to support you.
Kind regards,
Leo
Avoid this organisation at all cost
Avoid this organisation at all costs. They seem to do everything possible to not prescribe - from sending out multiple requests for information on separate emails with separate instructions on how to supply to them causing a delay on prescribing and not taking into account details supplied to them. Shocking company. I expect an immediate refund back in my back account today so I can take my service elsewhere!
28 July 2026
Unprompted review
Reply from iQ Doctor
Dear Mr. Healing,
Thank you for your review. We are sorry to learn of your dissatisfaction with our service.
As a UK-registered online prescriber, we are governed by rigorous clinical safety standards set forth by the General Pharmaceutical Council (GPhC) and aligned with MHRA guidance. These regulations require our prescribing clinicians to obtain and verify sufficient clinical evidence before issuing any prescription, particularly for medications where dose continuity is critical to patient safety.
We acknowledge your frustration regarding the information requests you received. Please be assured that our verification process is designed solely to establish a complete clinical picture and to mitigate the risk of serious adverse effects. This diligence is not administrative bureaucracy; it is a fundamental component of responsible prescribing.
While we are disappointed to have lost your custom, we remain unwavering in our commitment to patient safety above all else. We wish you well with your future healthcare arrangements.
Best regards,
Leo
Excellent delivery
Excellent delivery, arrived on time and really well packaged to keep it cool.
20 July 2026
Reply from iQ Doctor
Hi Sarah,
Thank you for the 5-star review. We're really pleased to hear your delivery arrived on time and was well packaged to keep everything cool; we know how important that is.
Best regards,
Leo
Advertising 25mg weightloss pill from…
Advertising 25mg weightloss pill from 23rd.
Placed order 9th July
Nowt happened so trying to cancel order as they clearly cant forfill orders and have had my cash for coming upto 3 weeks.
...
Contrary to the reply
The still are advertising that they will have stock on the 23rd
Which is false advertising
27 July 2026
Unprompted review
Reply from iQ Doctor
Hi Jimi,
Thank you for your review. We completely understand your frustration and we're genuinely sorry for the delay with your order.
We're expecting our first delivery of this new medication from the supplier and we'll be one of the first pharmacies to receive it as soon as it's ready for distribution. Unfortunately, the supplier timeline has pushed back, which has impacted your order.
Please call us on 0121 752 7584 or email help@iqdoctor.co.uk and we'll process your refund as a priority.
We hope you'll give us another chance once stock lands.
Kind regards,
Leo
Easy to use IQ doctor as my new…
Easy to use IQ doctor as my new provider and medication sent out quickly. I was also given good advice about my medical condition
23 July 2026
Reply from iQ Doctor
Hi there,
Thank you for the 5-star review. We're really pleased you found the transition to IQ Doctor easy and that your medication was sent out quickly. It's also great to hear our advice on your medical condition was helpful; we always want our patients to feel informed and supported.
Best regards,
Leo
Reply from iQ Doctor
Hi Sjc,
Thank you for the 5-star review. We're glad you found the website easy to use and our prices competitive; we always aim to offer great value alongside a smooth experience.
Best regards,
Leo
Great service from start to finish
Great service from start to finish, checking up on your progress. Making sure you are not having any side effects, and what to do if you have any issues with the product.
27 July 2026
Unprompted review
Reply from iQ Doctor
Hi Margaret,
Thank you for the 5-star review. We're really pleased to hear you felt supported from start to finish; checking in on progress and side effects is something we take seriously, so it's great to know our approach made you feel well looked after.
Best regards,
Leo
Reply from iQ Doctor
Hi Susanna,
Thank you for the 5-star review. We're really pleased to hear you consistently have a good experience with us; professional, thorough, and timely are exactly what we strive for every time.
Best regards,
Leo
Reply from iQ Doctor
Hi Jh,
Thank you for the 5-star review. We're delighted to hear you found your order fabulous and the process both easy and professional.
Best regards,
Leo
Reply from iQ Doctor
Dear Teresa,
Thank you for the 4 stars! Great to hear you found the experience quick and professional.
If there's anything we could have done to make it a 5-star experience for you, we'd love to know.
Hope to see you again soon!
Leo
Reply from iQ Doctor
Hi Susan,
Thank you for the 5-star review. We're so glad you were happy with the quick service, discount, and next-day delivery; we know how much it helps when everything comes together smoothly.
Best regards,
Leo
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.