I had an issue with a reimbursement and Jessica handled it brilliantly from start to finish. She kept me informed throughout, followed up proactively, and made sure everything was resolved without a... See more
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IPSE is a valuable source of information and essential for anyone involved in freelancing or thinking about going it alone. The organisation not only provides valuable knowledge but is also a powerf... See more
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What Every Professional Should Know About AI webinar - For someone starting to learn about AI this IPSE Webinar was excellent. Gave me plenty to think about how I might introduce it into my consultin... See more
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Emailed to cancel renewal on the renewal date, but they had taken payment a week earlier. Still haven’t had a reply. Turns out i had responded to an unmonitored email, Richard responded and sorted... See more
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Company details
- Non-Profit Organization
- Business Insurance Company
- Business Networking Company
- Business to Business Service
- Career and Education Provider
- Professional and Hobby Associations
Written by the company
At IPSE (The Self-Employment Association), our vision is a future where self-employment is recognised as a cornerstone of the economy; where fair treatment and essential support are accessible to all. Self-employment offers enormous rewards - flexibility, independence, and success on your own terms. But running your own business brings unique challenges, and there are gaps in the support available to the self-employed. IPSE exists to fill in those gaps. From essential resources to expert advice, we’ll help you create your path to success.
Contact info
4th Floor, 95 Gresham Street, City of London, London , EC2V 7AB, London, United Kingdom
- 02088979970
- membership@ipse.co.uk
- ipse.co.uk
4.6
Excellent
75 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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great to be a member Sir.
31 March 2023
Re-activated my account without authorisation
Due to a change in circumstances, I contacted ISPE via email, and one of the staff disabled the auto-renew of my Plus membership on 23/01/23 so that I could investigate lesser membership options. My membership was then re-enabled late on 30/01/23 and apparently "set to revert to a Standard membership from 05/02/2023" by a different IPSE staff member. However the money came out of my card first thing on 31/01/23. I had not authorised this so I telephoned to request a refund, and am still waiting.
31 January 2023
Reply from IPSE
Hi Chris,
Thank you for your feedback and apologies for any inconvenience you have experienced.
A refund has been processed and you should see the funds returned to your account shortly, sorry if this was not clear from the telephone conversation you had with us yesterday. You should have also received a credit note confirmation by email yesterday when the refund was processed. If you haven’t received this confirmation please contact membership@ipse.co.uk and we can arrange for another copy to be sent out to you.
If you are still unsatisfied with our response to this matter please email us at the address above to let us know what more we can do to help or feel free to give us a call on 0208 897 9970. Our reputation for good customer service is very important to us so if you feel we have now resolved the issue to your satisfaction we would be very grateful if you would kindly update or improve this review.
Many thanks,
IPSE Membership Team
It is comforting to know that there is…
It is comforting to know that there is a form of "Union" for the self employed , who are so often the target of unfair treatment while the updates are absorbing and
highly informative helping to keep me up to date. Well
Done IPSE !
15 December 2022
Reply from IPSE
Hi Simon,
Thank you very much for the positive review!
All the best,
IPSE Membership Team
Customer service was helpful in…
Customer service was helpful in answering my membership queries.
15 November 2022
Reply from IPSE
Hello Brett,
We’re pleased to hear we were able to answer all of your questions. Thank you for the positive review!
All the best,
IPSE Membership Team
IPSE Helpful and Efficient
Very helpful, knowledgeable and efficient service in response to my request.
1 November 2022
Reply from IPSE
Hi Paul,
Thank you very much for the review! We strive to be as informative and helpful as possible with every query.
All the best,
IPSE Membership Team
The online tool for renewing my membership just worked.
The online tool worked well, as it should. It just worked.
30 October 2022
Reply from IPSE
Hi Nick,
Thank you for your feedback! We're happy to hear you find our dashboard easy to use.
All the best,
IPSE Membership Team
Easy renewal payment
Phoned to renew annual membership. Easy and efficient to do in a minute or two.
5 October 2022
Reply from IPSE
Hi John,
Thank you for the review! We try to make renewals and account management as quick and easy as possible.
All the best,
IPSE Membership Team
IPSE is essential for all day rate…
IPSE is essential for all day rate contractors and self employed consultants
30 September 2022
Reply from IPSE
Hi Richard,
Thank you for the review! It's great to hear you are happy with our service.
All the best,
IPSE Membership Team
Emailed to cancel renewal on the…
Emailed to cancel renewal on the renewal date, but they had taken payment a week earlier. Still haven’t had a reply.
Turns out i had responded to an unmonitored email, Richard responded and sorted it out. Had been a member for several years and enjoyed the benefits. However the ongoing IR35 changes to the freelance market meant that i’ve now taken up permanent employment; and no longer require membership
19 July 2022
Reply from IPSE
Hi Stephen,
There might have been a technical issue as we can not see your original email requesting a cancellation. We have emailed you for some more information on this so we can investigate further.
All the best,
IPSE Membership Team
Good service
16 June 2022
Reply from IPSE
Hi Colin,
Thank you for the review! It's great to hear you are pleased with our service.
All the best,
IPSE Membership Team
It was quick and easy to get results…
It was quick and easy to get results and I'm a happy customer.
18 May 2022
Reply from IPSE
Hi Janet! Thank you for your review, we're very glad to hear that you found everything you needed! All the best, IPSE Membership Team
I am very honoured to be apart this…
I am very honoured to be apart this great institution. They are thorough and professional when dealing with my queries. They are always reaching out to me and checking whether if they can do anything else to to make me feel more welcome and become more enmeshed within their institution.
16 April 2022
Reply from IPSE
Dear Marlene, thank you for your lovely review! It is great to hear that members are happy with the service provided and we always love to hear from them!
All the best, IPSE Membership Team
Not sure it was value for money
I don’t think my subscription was wholly worth the money. There were a few times I asked IPSE for advice and got no response. The are other companies I’ve used such as Abbey Tax who have been far more helpful and cheaper over the long run.
17 March 2022
Reply from IPSE
Hi Chris, we're sorry to hear you weren't satisfied with the membership and we apologise for any missed communications from yourself. We do always aim to do all that we can for our members and welcome any feedback or suggestions for improvements. Please do feel free to get in touch if you would like to speak to us about this further! All the best, IPSE Membership Team
Reply from IPSE
Hi Rebecca! Thank you for your review, we are very happy to hear that you are pleased with the service! All the best, IPSE Membership Team.
Reply from IPSE
Hi Adrian! Thank you for your review, we are very happy to hear that you are pleased with the information we provide! All the best, IPSE Membership Team.
IPSE - a valuable source of knowledge.
IPSE is a valuable source of information and essential for anyone involved in freelancing or thinking about going it alone. The organisation not only provides valuable knowledge but is also a powerful voice for those who have either voluntarily entered the freelancing world or who have had little or no other choice.
The seminars run by Andy Chamberlain and his team are first class.
Many thanks
2 November 2021
Unprompted review
Reply from IPSE
Hi Chris, Thank you for your review, we are very pleased to hear that you are happy with the information and webinars that we provide. And thank you for being part of IPSE and helping us to strengthen our voice on behalf of the self-employed! All the best, IPSE Membership Team.
Reply from IPSE
Hi Mr Hall, thank you for your review. We are glad to hear that you found it easy to set up your membership and hope you are enjoying it so far! All the best, IPSE Membership Team.
Absolutely on point as usual
Absolutely on point as usual, always enjoy these well organised and informative sessions.
28 October 2021
Unprompted review
Reply from IPSE
Hi Fiona, thank you for your review. We're really happy to hear that you found the session useful and informative and look forward to welcoming you to other events and webinars in the future! All the best, IPSE Membership Team.
Really great organization
Really great organization, IPSE have myriad benefit well beyond the cost of membership in terms of ROI. In addition to this, IPSE is always in our corner as business owners and freelancers - their webinars are forever informative and our business goes from strength to strength with IPSE on our side.
23 September 2021
Unprompted review
Reply from IPSE
Hi Amritpal, thank you for your review! We are so pleased to hear that you are enjoying your membership and find the various member benefits to be of use and informative. We are glad to hear that your business is supported by the help that we provide! All the best, IPSE Membership Team.
Content & being virtual was great
It is always good to attend these, both to get and refresh what's happening in the IPSE world that affects us (and there has been a lot over the last year, what with the railroading of the fundamentally flawed IR35, and Umbrellas and no support during the pandemic) and to keep abreast of guidelines for the breadth of scope that many not in the independent/freelance world take for granted.
As well as Keynotes, there were multiple talks and presentations around the themes of Finance (for later life, protection from hackers, contractual mistakes, mortgages), Winning Work (1st meeting with a client, gaining more time-money-success, winning work post-pandemic, rate negotiation, social media), Wellbeing (healthy habits, overcoming self-doubt, mental health survival guide), and Workshops (marketing & branding, advanced CV writing, diversity-equity-inclusion, LinkedIn masterclass).
While it's always good to meet in person, I found it even better virtually as you don't have to go round hunting for the right rooms, finding them full and then having to go find others. Instead, even though you have to miss parallel sessions, the on-demand catch-up gives you the content legibly rather than a video of a screen from the far end of the room. And you can get a good cup of tea too.
24 June 2021
Unprompted review
Reply from IPSE
Hello! Thank you for your review of National Freelancers Day 2021, we are thrilled to hear that you found the sessions useful and enjoyed the virtual aspect of the event! We hope to welcome you to this year's NFD which should prove to be equally informative and engaging! All the best, IPSE Membership Team
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