IOU Financial Reviews 

996
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and thorough when explaining every detail of the loan. People note that representatives are extremely polite, kind, and pleasant to work with from start to finish. Consumers also highlight that the application procedures are entirely straightforward, seamless, and remarkably quick to complete. Reviewers appreciate the flexible scheduling for closing calls and the reliable support provided by the team. Many customers state they would gladly recommend these professional financial services to other small business owners.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, expressing deep appreciation for the exceptional support and... See more

Customer service

Reviewers express great satisfaction with customer service, highlighting supportive representatives who... See more

User experience

Clients share positive opinions on user experience, highlighting a straightforward and seamless loan process.... See more

Service

Users describe positive interactions with service, highlighting fast application processes and timely fund... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was handled very professionally while still being friendly and nice. Hillary Albertson and Tammy Krause could not have been more delightful. Hillary had phone tech issues but remained calm. Tammy... See more

Company replied

Rated 5 out of 5 stars

I worked with two great individuals. Alvin was my rep during the application process and Tammy Krauss to sign the contracts. Both were incredible, answered all my question, super friendly, knowledgeab... See more

Company replied

Rated 5 out of 5 stars

Andrew was really awesome, worked with us extensively. Always answered his phone and text, explained everything, and is just a really nice guy too. We got the money we needed and couldn't be happi... See more

Company replied

Rated 5 out of 5 stars

Tammy is the sweetest person I've ever dealt with in regards to any lending I've ever done. She's nice and professional. It's hard to find quality customer service but IOU Financial has an asset in Ta... See more


Company details

  1. Non-Bank Financial Service

About IOU Financial

Written by the company

IOU Financial is a leading technology-enabled small business lender providing fast, transparent access to growth capital through a nationwide network of preferred broker partners.

Powered by its proprietary lending platform, IOU seamlessly connects brokers, borrowers, and underwriters in real time—delivering an efficient, relationship-driven alternative to traditional banks.

Since 2009, IOU has originated more than $1.9 billion in financing to help thousands of small businesses across the United States invest in inventory, hire employees, purchase equipment, expand operations, and manage working capital.

We understand that every business is unique, which is why we combine innovative technology with experienced lending professionals who provide personalized guidance throughout the financing process. Our streamlined application and underwriting process helps qualified businesses receive decisions quickly, with funding available in as little as 24–48 hours for many borrowers.

At IOU Financial, we are committed to delivering a straightforward lending experience built on transparency, responsiveness, and long-term relationships. Whether businesses are pursuing growth opportunities or navigating seasonal cash flow needs, our goal is to provide financing solutions that help entrepreneurs move their businesses forward with confidence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

996 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(996)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The person that I spoke with her name…Tammy

The person that I spoke with her name was Tammy she was beyond delightful explained everything very very well she is a asset to your company I so appreciate working with her

9 April 2025
Unprompted review
IOU Financial logo

Reply from IOU Financial

We're so glad you had a great experience. Thank you!

Rated 5 out of 5 stars

Tammy our representative at IOU…

Tammy our representative at IOU Financial was excellent to deal with in our latest transaction. Professional and extremely helpful.

28 March 2025
Unprompted review
IOU Financial logo

Reply from IOU Financial

So glad you had a good experience with Tammy. We look forward to helping you grow!

Rated 5 out of 5 stars

Great team to work with

Luis was great to work with thru the process. Tammy was very professional and pleasant to do the final closing with. I would work with both of them again.

18 March 2025
Unprompted review
IOU Financial logo

Reply from IOU Financial

Thank you for your feedback!

Rated 5 out of 5 stars

Tammy was very professional

Tammy was very professional, knowledgeable, friendly and explained the details very well.

Was a pleasure to do business with her

26 February 2025
Unprompted review
IOU Financial logo

Reply from IOU Financial

Thank you for your comments.

Rated 3 out of 5 stars

was not made aware of iou until last…

was not made aware of iou until last minute, tried to communicate several times and 2 days later was able to connect.

26 February 2025
IOU Financial logo

Reply from IOU Financial

We appreciate you taking the time to give us your feedback. We take our reviews very seriously and always aim to understand how we can improve any services or miscommunications. Please let our Client Services team know how we can reconcile any issues. They are available at 866-217-8564.

Rated 5 out of 5 stars

Tammy

Tammy. Pays attention to every detail.

3 February 2025
Unprompted review
IOU Financial logo

Reply from IOU Financial

We appreciate your feedback!

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