Couldn’t have been more understanding and helpful. Hope everything gets back on track soon so we can see the results of the tests, but understand your dilemma. Can’t run a lab without delivery,... See more
Company replied
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Couldn’t have been more understanding and helpful. Hope everything gets back on track soon so we can see the results of the tests, but understand your dilemma. Can’t run a lab without delivery,... See more
Company replied
Great customer service every time, Katherine calls back always within hours if not sooner. Ask to talk to Lab tech to go over results, Andrei connected me first by email and asked what would be a goo... See more
They are great at getting you your results fast and within or before the turn around time. Love the results come in color with picture of product tested. Also results come with a designated qr code on... See more
I am very glad i choose ionization labs for my cannabis distillate potency test, they tested for everything i was hoping to see and did it fast which is important to many people. Do not worry when thi... See more
Written by the company
IONIZATION LABS IN-HOUSE SUPERIOR HEMP POTENCY TESTING SOLUTION
Ionization Labs has packaged the exact same potency testing solution used in our ISO 17025 and TDA accredited CTS Potency Laboratory, and made the entire platform available to clients who wish to deploy robust analytical testing solutions in-house.
CTS - CANNABINOID TESTING SERVICE / LICENSED HEMP TESTING LAB WITH FASTEST TURNAROUND
3636 Dime Cir A, 78744, Austin, United States
hands down best customer service i have experience. For a small company just starting out they help a ton and won’t steer you wrong.

Reply from Ionization Labs
This was a wonderful experience and a very nice spreadsheet of all the CBD oils and stuff

Reply from Ionization Labs
Nice fast service seems like a good company to work with.

Reply from Ionization Labs
Amazing people to work with, fast turn around and accurate results. We'll continue to work with them for all of our testing needs.

Reply from Ionization Labs
Ionization Labs raised the bar for what we expect in a lab testing company. I was blown away by how quickly we received our results. (It said 24 hours, but I was sure there was no way that would actually happen. But it did!). On top of that, the staff was available and attentive and even went above and beyond by answering my questions and addressing a concern. We are switching all of our lab testing over from our previous lab to Ionization Labs in Austin, TX!

Reply from Ionization Labs
Best in the West, these cowboys will treat you 100% right and in a timely fashion. I’m surprised they are not the national standard yet but one day they will be.

Reply from Ionization Labs
Very helpful. These guys bent over backwards to help this hemp farmer. Thanks for everything yall.

Reply from Ionization Labs
They really explained the process and how they work. I'm confident in accurate results. Thanks for your time and work.

Reply from Ionization Labs
An Excellent Lab to work with. Very Professional with Great Communication. Fast Service with High Standards!

Reply from Ionization Labs
Great communication, promptly returned phone calls, and fast testing. Would recommend this company for sure. They were very professional. Will do business again

Reply from Ionization Labs
Excellent communication and shipping, fast turnaround results! Thank you.

Reply from Ionization Labs
Delivered on everything they said they would do. And not just once, we've utilized their services multiple times.
Great and accurate service each time.

Reply from Ionization Labs
Ionization Labs went the extra mile to make sure my products were tested correctly. I really can't thank them enough!

Reply from Ionization Labs
We got the pleasure to work with JT and he is outstanding. JT went way beyond his call of duty. He's a champ at returning calls even late on Friday's. Thanks for all the help!!! JT deserves a raise!!!

Reply from Ionization Labs
Fast and accurate lab results for your cannabis needs

Reply from Ionization Labs
They are customer service driven from top to bottom. I have nothing but great things to say about ionization labs. We look forward to utilizing their services in the future.

Reply from Ionization Labs
The staff has always been quick to respond to any questions, emails, or messages. They've been very helpful to me this first hemp season. I think that their fees are very reasonable. I look forward to working with them in the future.

Reply from Ionization Labs
Awesome customer service and the turnaround time is spectacular

Reply from Ionization Labs
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