The selection of glasses and the staff were excellent. I was given loads of personalised help to choose a really lovey pair of glasses. And the glasses are excellent value for money too. It went beyon... See more
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The retail store was bright and well layer out. Staff very polite courteous and helpful. The range of glasses were excellent and good value for money. The fitting and ordering were quick and simple. K... See more
Company replied
Great choice of frames and lense options. This was 2nd pair of glasses from Iolla, with prescription lenses and I'll definitely be going back! Excellent pricing
Company replied
10/10 and a brilliant experience! The Iolla store looks fantastic, and the range of glasses inside didn't disappoint! Customer service was spot on, offering advice and style support in a friendl... See more
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Company details
Written by the company
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
Contact info
14 St Anns Square, M2 7HQ, Manchester, United Kingdom
- 0141 334 9044
4.8
Excellent
156 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from IOLLA - Manchester
Hey Aneta, thanks for leaving us this 5 star review! We hope to see you again soon.
Brilliant experience. Fab glasses. Great staff.
The selection of glasses and the staff were excellent. I was given loads of personalised help to choose a really lovey pair of glasses. And the glasses are excellent value for money too. It went beyond my expectations. I have already recommended to friends.
8 May 2026
Reply from IOLLA - Manchester
Hey Kate, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Great service and product thank you the…
Great service and product thank you the team in Manchester and the recommendation from Finlay Gaspar.
8 May 2026
Reply from IOLLA - Manchester
Hey, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Very helpful service and friendly staff.
28 April 2026
Reply from IOLLA - Manchester
Hey John, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Great customer service
Great customer service
So helpful and attentive.
Love my new sunglasses.
22 April 2026
Reply from IOLLA - Manchester
Hey Suzanne, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
Love my glasses
Love my glasses! Had lots of lovely comments.
There are many designs to choose from and are very much on trend. The price you pay for lenses and frames is definitely a fraction of what you pay anywhere else.
The service is excellent!! I have passed this onto my family and friends to visit iOLLA and the won’t be disappointed.
Thank you so much!
24 April 2026
Reply from IOLLA - Manchester
Hey Karen, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Great choice of frames and lense…
Great choice of frames and lense options. This was 2nd pair of glasses from Iolla, with prescription lenses and I'll definitely be going back! Excellent pricing
23 April 2026
Reply from IOLLA - Manchester
We’re delighted to hear you had a great IOLLA experience Ange! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Great glasses at affordable prices.
The retail store was bright and well layer out. Staff very polite courteous and helpful. The range of glasses were excellent and good value for money. The fitting and ordering were quick and simple. Kept informed by e mail . Finally the clip on sunglasses were an extra bonus and good value, two glasses in one. Well done.
16 April 2026
Reply from IOLLA - Manchester
Hey Alan, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
My go to for glasses
Having spotted some frames that I fell in love with, I decided to give Iolla a trial - I’m now the owner of three pairs of their fabulous glasses and will be adding more in due course.
16 January 2026
Reply from IOLLA - Manchester
Hey Jane, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
My third pair of glasses from Iolla
My third pair of glasses from Iolla! Always a welcoming and relaxed atmosphere in store, and ordering is smooth + quick. Will be back for a fourth and some sunglasses at some point
31 March 2026
Reply from IOLLA - Manchester
Hey Heather, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Super friendly service
Super friendly service, helpful and pleasant experience all round purchasing sunglasses!
31 March 2026
Reply from IOLLA - Manchester
Hey, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Thoroughly recommend
The staff strike a good balance between being helpful and friendly and giving you space to just have a browse. The glasses are great and for my prescription quite cheap.
30 March 2026
Reply from IOLLA - Manchester
Hey, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Reply from IOLLA - Manchester
Hey Alison, thanks for leaving us this 5 star review! We hope to see you again soon.
Team in the store were always super welcoming!
The team in the store were always super welcoming! When I experienced an issue with the fitting of my new glasses Jazmine very kindly investigated this and the team re-ordered my frames free of charge. They even followed up with me at a later date to check this issue was resolved which it has been. Thank you!
3 March 2026
Reply from IOLLA - Manchester
Wow, this is so fantastic to hear Danica! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
So reasonably priced, great styles
So reasonably priced, helpful staff and a much wider variety of styles than other similar brands.
28 February 2026
Unprompted review
Reply from IOLLA - Manchester
Hey Nicola, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Super friendly staff and helpful…
Super friendly staff and helpful service and post-care. Price is also excellent.
11 March 2026
Reply from IOLLA - Manchester
Hey Dimitar, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Excellent service and friendly staff.
26 February 2026
Reply from IOLLA - Manchester
Wow, this is so fantastic to hear Clare! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
Excellent sales associate at st Ann…
Excellent sales associate at st Ann square branch. Really helped me choose a style that suited me. Delivery was within a week and the glasses are perfect. I will be back for more.
25 February 2026
Reply from IOLLA - Manchester
Hey Jemma, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
Visited for the first time
Visited for the first time, very impressed with how easy they made it, staff are really friendly and knowledgeable. 2 pairs ordered, arrived and are exactly as expected.
22 February 2026
Unprompted review
Reply from IOLLA - Manchester
Hey Ian, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA and that you have had a great experience with us. We hope to see you again soon.
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