After subscribing to Louie Navellier Growth Investor newsletter online for years, now IVP will not allow me to do so. IPM customer service wants me to complete the renewal by phone. This is simply po... See more
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The lack the ability to say the whole picture and spit out opinions instead of facts. The manipulate investors to sway away from certain stocks for their own personal gain. Unbelievable. Hard to find... See more
Company replied
Ive tried a lot of subscriptions and I keep coming back to Louis’s portfolios and like his podcasts, very informative and keeps me calm when the market is taking profits. I’m making money here at Inv... See more
Company replied
too many repetitive sales emails, 3 or 4 A DAY allways asking for more money and hour long interviews to sign up for more offers, even asking to sign up for something we already subscribed to... See more
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Company details
Written by the company
InvestorPlace provides millions of investors with insightful articles, free stock picks and stock market news.
Contact info
1125 N. Charles St., 21201, Baltimore, United States
- 800-219-8592
- Feedback@InvestorPlace.com
- investorplace.com
3.1
Average
825 reviews
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He’s Alive! Seriously!
I contacted Investigator Place and spoke to Isaiah who was professional, knowledgeable and very patient with my limited experience investing!
23 March 2026
Unprompted review
Reply from InvestorPlace
Hi Peter!
Thank you so much for the kind words! We're glad Isaiah was able to make your experience smooth and informative. We appreciate your trust and look forward to supporting you on your investing journey!
Regards,
InvestorPlace Customer Success
After subscribing to Louie Navellier…
After subscribing to Louie Navellier Growth Investor newsletter online for years, now IVP will not allow me to do so. IPM customer service wants me to complete the renewal by phone. This is simply poor customer service. Also, it sounds like a training issue at IPM.
The people at IPM could improve their business by simply listening to the customer, rather than just following the money. Just my opinion.
2 March 2026
Unprompted review
Reply from InvestorPlace
Hi Benny,
We apologize for your frustration and for the experience you’ve had. For security reasons, when a service has been temporarily cancelled, we ask customers to call us to update any payment information. Based on your account, we’d be happy to have a member of our team reach out to assist you with completing your renewal.
Regards,
InvestorPlace Customer Success
Have had a tremendous difficulty…
Have had a tremendous difficulty cancelling the service. Had to wait for 20 minutes on 2 different occasions to get somone on the phone, and my service still has not been canceled. I did finally get to speak with them and they have canceled my service.
4 February 2026
Unprompted review
Reply from InvestorPlace
Hi Anthony,
We’re sorry to hear about your experience and appreciate you sharing this feedback. According to our records, the only active service on the account was successfully canceled as of 2/4/2026. Please note that subscriptions can also be managed directly by logging into the website, where you can cancel services and check the status of any subscriptions at any time. If you have any additional questions or need further assistance, our team is happy to help.
Regards,
InvestorPlace Customer Success
5 star about customer reps, no one making $
Glad my credit card company declined the purchase. Read a ton of reviews here. Looks like ALL the 5 star ratings are about customer reps. I have yet to find any that say they made any money on their financial advice. Wow. That speaks volumes. Glad i paused and did some easy homework, thank you citibank cc.
3 February 2026
Unprompted review
Reply from InvestorPlace
Hi Kalaine,
Thank you for taking the time to share your perspective. While many customers do comment on positive experiences with our customer service team, our goal has always been to provide independent research and education to help subscribers make informed investment decisions — not guarantees of profit. Investing outcomes vary based on timing, risk tolerance, and individual decisions, and we encourage everyone to do their own research before subscribing. We appreciate your feedback and wish you the best in your investing journey.
Regards,
InvestorPlace Customer success
Hi, let me help you.
Hi, I had a very pleasant, professional, and effective experience with Ms. Nicole, who helped me resolve a login issue.
30 January 2026
Unprompted review
Reply from InvestorPlace
Hi Luis,
Thank you for the kind feedback! We’re glad to hear you had a pleasant and effective experience, and we’ll be sure to share your comments with Nicole. We appreciate you taking the time to leave a review.
Regards,
InvestorPlace Customer Success
Previous IT support and subscription and lifetime servicee
I originally tried to set up a subscription to Matt's newsletter a few years ago. I was particularly interested in the cannabis industry and the newsletter as well as other stock advice and buy/sell recommendations.
When I tried to subscribe,I identified a problem with the electronic subscription form and notified Matt via email, not really expecting a reply. To my surprise, I received a call from the head IT person, indicating that Matt had passed it to them and that he authorized an ongoing no additional charge paid subscription. I was again surprised and looked forward to getting all future investment updates from investorplace. After the year ended my subscription expired. My question is: will Matt honor the original commitment? I'm sure my initial contact helped correct a major system glitch and once corrected, helped increase subscriptions substantially. Otherwise, why would Matt have authorized an ongoing no fee subscription in the first place? Tim Mercier
26 December 2024
Unprompted review
Reply from InvestorPlace
Hi Timothy,
Thank you for sharing your experience and for taking the time to leave a detailed review. We’d like to clarify a few points that may help.
Matt McCall’s service with InvestorPlace was discontinued in 2021. Following that transition, Luke Lango’s Innovation Investor became the applicable service. Our records show that your Innovation Investor membership was cancelled on June 24, 2022, and there is no active subscription associated with your account at this time.
That said, we’re always happy to review your account in more detail and answer any questions you may have. Please feel free to give us a call at 800-219-8592 or email us at feedback@investorplace.com, and a member of our team will be glad to assist.
Regards,
InvestorPlace Customer Success
excellent customer service
The folks at Investorplace answer the phone and quickly understand your situation and assist you.
This human interaction is very much appreciated, and far superior to non-human alternatives.
9 December 2025
Unprompted review
Reply from InvestorPlace
Hi John,
Thank you for the great review! We’re glad our customer service team was able to provide prompt, helpful, and human support. Your feedback means a lot to us, and we appreciate your trust in InvestorPlace.
Regards,
InvestorPlace Customer Success
In the month of october 2024 Investors…
In the month of october 2024 Investors Place billed my visa card $1685.25 for Ultimate Crypto Free Newsletter. I want a refund.
23 October 2024
Unprompted review
Reply from InvestorPlace
Hello Onyechere,
Thank you for reaching out. We sincerely apologize for any confusion regarding the charge last October.
After reviewing your account, we confirmed that prior communications clarified the Ultimate Crypto service is a paid subscription, not a free e-letter, and that you had 30 days from the renewal date to request a refund. As no cancellation was received within that period, the charge remained valid per our policy.
As previously explained via email, options to cancel future renewals or receive a store credit were provided. Please don’t hesitate to contact us at (800) 219-8592 if you have any further questions. We are sorry for any inconvenience this may have caused.
Regards,
InvestorPlace Customer Success Team
Semi-Legitimate company using scam tactics
I believe I signed up for a free news letter. Maybe I didn't I'm not sure but it's irrelevant. They want to deduct over $120 from me for getting a newsletter that I would NEVER have paid for or ever have interest in paying for. I also would have never given them a credit card but they are telling me they are going to charge my card, which would be 100% without my permission. So either it's a sleazy trick to try get me to sign up and pay. Or they are going to try deduct my credit card, which under no circumstances what I have ever given them permission to do. Avoid at all cost.
9 October 2025
Unprompted review
Reply from InvestorPlace
Hi Ti,
Thank you for reaching out, and I truly apologize for the experience you’ve had. I can understand how concerning it must feel to receive a charge notice for something you didn’t intend to purchase.
To clarify, we do offer a number of free e-letters, and we never charge for those. If you’re receiving a notice about an upcoming charge, it most likely means there’s an active paid subscription associated with your account.
We’ve requested a bit more information through the app so we can locate your account and cancel any active subscription right away to ensure no unwanted charges are made.
If you’d prefer, you can also reach us directly by phone at (800) 219-8592 or by email at feedback@investorplace.com, and we’ll be happy to take care of this for you as quickly as possible.
Regards,
InvestorPlace Customer Success Team
This fake company is a play on names called…
This fake company is a play on names called "investorspalace", they are a scam fake website. the site was investigated by a "just ask" the technician found a lot of inconsistencie. the site makes it seem like you are making a lot of money, but you are told that to withdraw the money you have to pay 20% governmet taxes up front to gain access. they will not take it out of your balance. INVESTORSPALACE IS A SCAM
19 August 2025
Unprompted review
Reply from InvestorPlace
Hi Bev,
We want to assure you that InvestorPlace is a legitimate company and not associated with the fraudulent site you mentioned. It looks like you may have encountered a scam website using a similar name (“investorspalace”), but we are not connected to them in any way.
If you’d like to verify us or have any questions about our services or pricing, please don’t hesitate to reach out directly. You can contact us at (800) 219-8592 or by email at feedback@investorplace.com. Our team is happy to provide any information you need and help clarify the difference between us and any unrelated sites.
Thank you for bringing this to our attention, and we’re here if you’d like to discuss further.
Regards,
Investorplace Customer Success Team
Questionable billing practice
I called and cancelled my service to Fry's Investment report SEVERAL YEARS AGO. The representative had assured me this was done. I was cleaning out my email box today and saw a notice from Investor Place that my card would be charged on 9/6. I found previous years emails that said the same. I have been being charged for something I cancelled years ago. After I cancelled my service, I could no longer log into the account. The email says to log in and change what I need to but I no longer (for years) have had this subscription to this investor letter or the site. This rings of scam. I would like a refund for these years where payment has wrongfully been taken after my subscription has been cancelled. I did email to get help and none forthcoming yet.
8 August 2025
Unprompted review
Reply from InvestorPlace
Hi R Ames,
Thank you for reaching out and for sharing your experience with us. We’re truly sorry to hear about the ongoing issues you’ve encountered and the frustration this has caused.
We have reached out to you directly requesting additional details so that we can investigate this matter further and ensure any active subscriptions are cancelled. Once we receive your information, we will work to resolve the situation as quickly as possible. You may also give us a call at (800) 219-8592.
We appreciate your patience and the opportunity to make this right.
Regards,
InvestorPlace Customer Success Team
recommendations not worth the money
Every couple of months a new stock picking system is offered which one can subscribe to, but none of them really works. Worst of all is the Auspex service, promising high returns every month, but within five monthe about 1% only produced a meager return, the rest where all cosed with losses.
Watching any of their promotional movies is a total waist of time, the free stock symbol to be revealed at the end of the movie never comes, but after you had to hear most of the time how good the author is and how many good recommendations he had given so far, probably nowbody expected any free recommendation any more.
20 July 2025
Unprompted review
Reply from InvestorPlace
Hello hsi-tsang,
Thank you for taking the time to share your feedback. We truly value hearing from our customers, and we're sorry to learn that your experience did not meet expectations.
We understand how disappointing it can be when investment outcomes don't align with your goals. Please know that your concerns are being taken seriously.
As stated in our terms on our website:
“None of InvestorPlace Entities shall be liable for any investment decisions based upon or results obtained from the Services and/or Content. Trading in investments involves risk and volatility, and any of the investments discussed in the Services may lose their value after purchase. Past investment results are not necessarily indicative of future performance.”
We include this statement to ensure full transparency about the nature of investing and the potential risks involved. Our mission remains to provide insightful research and tools to support our subscribers in making informed financial decisions.
If there's anything we can do to help clarify or assist further, please don't hesitate to reach out. We’re always available at (800) 219-8592 or by email at feedback@investorplace.com.
Regards,
InvestorPlace Customer Success Team
Carol was very pleasant to talk to
Carol was very pleasant to talk to. She was able to resolve my issue very quickly. Thanks again Carol!
25 April 2025
Unprompted review
Reply from InvestorPlace
Hi Your Friend,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Carol was able to assist you promptly and made your interaction a pleasant one. We are proud to have her on our team, and your kind words will certainly make her day.
If you ever need any further assistance, please don’t hesitate to reach out at (800) 219-8592 or feedback@investorplace.com. We’re always here to help!
Thanks again for being a valued part of the InvestorPlace community.
Best Regards,
Customer Success Team
Reply from InvestorPlace
Hi Tim,
Thank you so much for your 5-star rating! We truly appreciate you taking the time to share your experience — even a few words mean a lot to us. We're thrilled to know you're enjoying the service, and we look forward to continuing to support your financial goals.
If there's ever anything we can do to make your experience even better, don’t hesitate to reach out!
Customer Success Team
Marnell is a great communicater.
Marnell is a great communicater.
He understood my issue, and took extra effort to keep me as a client.
Which made me continue my subscription.
Terry Vango
10 April 2025
Unprompted review
Reply from InvestorPlace
Hi Terry,
Thank you so much for your feedback! We're thrilled to hear that Marnell was able to clearly understand your issue and went the extra mile to support you. We're proud to have team members like him who are committed to delivering great service.
We'll be sure to pass along your kind words—Marnell will be delighted to hear them. We're also very glad to know that his support played a role in your decision to continue your subscription. Thanks again for being with us!
Feel free to reach out at (800) 219-8592 or feedback@investorplace.com if you need anything else!
Best Regards,
Customer Success Team
Carol is a wonderful resource
Carol is patient, eager to be of help, and last but not least, knowledgeable about the issues!
7 April 2025
Unprompted review
Reply from InvestorPlace
Hi Alex,
Thank you so much for your thoughtful feedback! We’re thrilled to hear about your outstanding experience with Carol and our team at InvestorPlace. Providing top-tier service is our priority, and it means a lot to know that our associates have made such a positive impact.
We’ll be sure to pass your kind words along to Carol—she’ll be delighted to hear them! Your appreciation and support truly motivate us to continue delivering the best experience possible.
Thanks again for sharing your experience, and we’re grateful to have you as part of the InvestorPlace community!
Feel free to reach out at (800) 219-8592 or feedback@investorplace.com if you need anything else!
Best Regards,
Customer Success Team
Amazingly I am writing my third review…
Amazingly I am writing my third review for associates at Investor Place since my experience working with Andrew was spectacular. Personally the level of care and attention each associate I have had the privilege to work with has been so outstanding. I am so grateful to have the venue to give the feedback that they deserve with Andrew being no exception. In fact Andrew like the other associates, represent a gold standard for customer service. Investor place really could only recruit such consistently qualified staff if they were a stellar operation. So thank you Andrew for being at Investor Place and helping me locate some pertinent information, for which I am super grateful. Than you, thank you, thank you.
17 March 2025
Unprompted review
Reply from InvestorPlace
Hi Colleen,
Thank you so much for your thoughtful feedback! We’re thrilled to hear about your outstanding experience with Andrew and our team at InvestorPlace. Providing top-tier service is our priority, and it means a lot to know that our associates have made such a positive impact.
We’ll be sure to pass your kind words along to Andrew—he’ll be delighted to hear them! Your appreciation and support truly motivate us to continue delivering the best experience possible.
Thanks again for sharing your experience, and we’re grateful to have you as part of the InvestorPlace community!
Feel free to reach out at (800) 219-8592 or feedback@investorplace.com if you need anything else!
Best Regards,
Customer Success Team
Customer service representative "Edge" Good work.
Customer service representative "Edge" was very helpful in getting the payment process completed. He demonstrated professionalism in going about the task of ensuring both satisfaction for the customer but the company goal of securing a sale.
11 February 2025
Unprompted review
Reply from InvestorPlace
Hi Lincoln,
Thank you for your kind feedback! We're thrilled to hear that Edge was so helpful in assisting with your payment process. We'll be sure to let him know how much his professionalism and dedication to ensuring both your satisfaction and the company's goals were appreciated. If you need any further assistance, don't hesitate to reach out at (800) 219-8592 or feedback@investorplace.com.
Best Regards,
Customer Success Team
One and Done . . . BRAVO!
The reason for my call to InvestorPlace was to request needed material to assist me in filling out my 2024 Tax Return. When I called Customer Service I was fortunate to have Marnel helping me. After stating the reason for my call, he immediately began gathering what I needed. In just a matter of mere moments he had emailed me my requested info. His response was fast and thorough. But what really impressed me was his communication skills, his knowlege, respectfulness, patience, attention to detail. Because of how well I was treated, I won't hesitate in calling back if ever the need arises, and will be blessed if Marnel is the one who is on the other end.
28 January 2025
Unprompted review
Reply from InvestorPlace
Hi Robert,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience. We're thrilled to hear that Marnel was able to assist you so effectively and make your call such a positive experience. We’ll certainly pass along your kind words to Marnel and make sure he’s recognized for his exceptional service. We’re grateful for your support and are always here to help if you need anything in the future!
Thanks again, and feel free to reach out at (800) 219-8592 or feedback@investorplace.com if you need anything else!
Best Regards,
Customer Success Team
Not for me!
As has been said in previous reviews by others, these guys engage in a lot of hype and fear tactics that encourage you to click on more and more links ("hurry, before it's too late...") leading to endless blather about past investment strategies and trends, old-news charts, re-posts of previous articles, quotes by others, upcoming "secret opportunities" and "impending investment disasters" or preposterous upsides without providing any real, useable recs. The thing they seem best at is hyping InvestorPlace. I wish I'd done more research on them before I signed up. Maybe there is some success to be had if you dig deep enough or suffer through enough snake oil presentations, but its not for me. Better off sticking with MF, Zacks or Seeking Alpha. InvestorPlace feels like going to an AMWAY conference. One positive note - the customer service rep I talked to when I cancelled my subscription was pleasant and professional (although there was some light up-selling trying to get me to stay).
15 January 2025
Unprompted review
Reply from InvestorPlace
Hi DG,
We sincerely apologize for any inconvenience you've experienced and truly appreciate your feedback. We understand your concerns and are grateful for the opportunity to hear your thoughts.
Thank you for providing your contact details. While we're sorry we couldn't reach a resolution, we have removed you from our mailing list. Please allow up to 72 hours for this change to take effect.
We are constantly working to improve, and your feedback plays a key role in helping us better serve our customers. If you need further assistance, please don’t hesitate to reach out at (800) 219-8592 or feedback@investorplace.com. We’re here to help!
Best regards,
Customer Success Team
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