Investing.com Reviews 1,233

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 237 reviews, reviewers had a great experience with this company. Many customers appreciate the detailed information and analysis provided, finding it very useful for making informed decisions. The platform is often described as user-friendly and efficient, with a well-designed mobile app that offers most of the website's functionality. Reviewers also highlight the excellent customer service, with specific mentions of helpful and understanding support staff who efficiently resolve issues. However, some people were dissatisfied with the customer service, citing unresponsiveness, copy-pasted replies, and difficulties with subscription cancellations and renewals. Additionally, a few other people also felt that the 'Pro' subscription was misleading, as many desired features required an upgrade to 'Pro+' and were not clearly indicated.

What people talk about most

Website

People report ambiguous experiences with the website, with some finding it easy to use and reliable,... See more

User experience

Consumers find user experience to be ambiguous, with some reviewers praising the platform as easy to use and... See more

Subscription

Reviewers mention negative feedback about subscription, with many expressing frustration over non-refundable... See more

Service

Users describe ambiguous interactions with service, with many expressing dissatisfaction and feeling the... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers praising the politeness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I appreciate the information deck - its width and depth. I use a paid version - hence often consulting Warren AI. Very helpful. And the AI picks feature is great as well. What I would recommend is... See more

Company replied

Rated 4 out of 5 stars

The content, is fully of really interesting notices about the global economy. (* also, local's economies) But, the number of ads, even in the "free trial" is too much. Make us read much less artic... See more

Company replied

Rated 4 out of 5 stars

UPDATE – Nov 2025: Support has recently reached out proactively and handled the situation very professionally. They acknowledged the long-standing alert issue and committed to fixing it. Th... See more

Company replied

Rated 3 out of 5 stars

Not really excited about them. Ok there is a lot of information in one place but this is it. As soon as you pay for Pro you finding that there is still a lot of option with closed door and they str... See more

Company replied


Company details

  1. Investment Service

Written by the company

Investing.com is a leading financial platform that raises the bar on what's possible for retail investors and traders — helping you find trades others can't. 50 million investors rely on Investing.com every month, tracking 180,000 instruments across 250 exchanges, in 33 languages. More than 300,000 of them subscribe to our premium tools — AI-powered stock picks, Vision AI chart analysis, a personal AI research assistant, Fair Value assessments, and breaking news — getting institutional-level intelligence without the institutional-level fees. Join the investors who know where to look to find opportunities.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A GREAT PLATFORM OVERALL

A GREAT PLATFORM OVERALL. AND THE INFORMATION THEY OFFER FOR FREE IS TRULY USEFULL AND MORE THAN SOMEONE COULD ASK FOR. THERE IS ONE THING I AM TRYING TO GET MY HEAD AROUND THOUGH, THEY SEEM TO BE INVOLVED PROP FIRM CHALLENGES, WHICH IS ABSOLUTELY FINE, HOWEVER WHEN I DIG DEEPER IT SEEMS LIKE ITS ACTUALLY NOT INVESTING.COM THAT PROVIDES THIS SERVICE. I DONT KNOW IF THIS IS THEIR FAULT, OR SOMEONE IS CAPITALIZING ON THEIR REPUTATION BUT I FIND IT QUITE CONFUSSING. NEVERTHELESS, A FANTASTIC PLATFORM

2 August 2025
Unprompted review
Rated 3 out of 5 stars

Ongoing Harassment Ignored. Police Now Involved.

I’ve had to escalate repeated harassment on Investing.com’s forum to UK police and cybercrime authorities after months of stalking, abusive posts, and personal attacks were ignored by the platform’s moderation team. I was recently visited at home by two police officers to discuss my safety and next steps.

The abuse continues through a string of fake accounts often using footballer names, all clearly linked by writing style, behaviour, and timing. This isn’t random trolling. It’s a pattern of unhealthy targeted obsession. Even when I stop posting entirely, my name is dragged into new comment threads to provoke and defame.

At one point, this person even attempted to identify my VPN location. The pattern is deeply disturbing and it hasn’t stopped.

I’ve submitted full documentation to Investing.com support, including screenshots and official incident numbers. But no permanent action has been taken. The harasser simply creates another alias and continues.

As a result, I’ve felt unsafe. Afraid to leave the house. My mental wellbeing has been seriously impacted.

This is no longer a moderation issue. It’s a user safety issue — and Investing.com is currently hosting it. Their continued inaction, despite clear warnings and evidence, is deeply concerning.

The authorities are now involved. The public is now informed.

UPDATE: I’ve now received a response from the support team. Several accounts linked to the same individual have since been removed.

This is a positive step but the situation remains part of an ongoing criminal investigation. New accounts continue to appear, and I expect timely action from the platform to prevent further harm.

This goes beyond forum disruption. It’s a serious, targeted case that must continue to be treated as such.

15 July 2025
Unprompted review
Rated 3 out of 5 stars

Adverts from investing.com blocking access to information

I pay for use without adverts. Still: i do get an advert blocking information and difficult to get rid of. It is an add from investing.com with a service they provide ("Join our investing challenges and compete for rewards while you learn!"). Having asked cust-support, the answer is: "This is not considered to be an add, since it is from us". HUH??! When I respond that the message is tying to sell something and hence is an add, for which I pay not to have that nuisance, the response: "it isnt an add since it is about us". And still the bloody add is blocking information that I try to access and difficult to get rid of. Takes time and energy.

8 July 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you for taking the time to leave us your review Theodam, and we apologize for any inconvenience.

We can and will do better.

We have requested your contact details via Trustpilot so we can follow up with you directly.

We look forward to speaking with you!

Rated 1 out of 5 stars

It's not the first tine I got caught up…

It's not the first tine I got caught up in the pitch. But it's definitely the last time because I have seen what consistency feels like.
FIFTH & heaven made me stop looking.

11 July 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Hi Trustpilot, we'd appreciate it if you could remove this clearly paid-for advertisement from our review site. Thanks!

Rated 3 out of 5 stars

After latest change

After latest change, tapping on different time periods on the screen (1W, 1M, 1Y, etc.) does not calculate the performance from the start of the period to today. What happened? Is this another feature that was available and now I have to pay for?

Greedy.

8 July 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you for taking the time to leave us your review Poopooheng, and we apologize for any inconvenience.

We can and will do better.

We have requested your contact details via Trustpilot so we can follow up with you directly.

We look forward to speaking with you!

Rated 5 out of 5 stars

Best information

8 July 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Ninhat!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Good amount of data available to make…

Good amount of data available to make informed decisions on your investments. Great value.

7 July 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Anthony!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Learner Investor/Educate myself

For me, I am still a learner about the markets and trading, so the information provided is extremely helpful on my journey of learning. Thank you

28 June 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Deon!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

a compreehensive view of market

objective, focused and very useful

27 June 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Sergio!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Dependable

Dependable: Reliable to the point where judgements and recommendations appear to closely follow the consensus of other financial stock analysts. A very useful tool for trading as well as for portfolio development.

27 June 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Duce!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Wow wow like

Wow wow like

27 June 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Farhaan!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

very goos superb

very goos superb

26 June 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Murarilal!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Great Susinct info in my busy day

26 June 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review David!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 1 out of 5 stars

Why he's allowed tu insult me?

Why he's allowed tu insult me? Why he's not banned after a lot of segnalations?!
members/267274889/comments

23 June 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Grazie per il tuo feedback su Trustpilot, Maurizio. Siamo spiacenti di apprendere della tua esperienza e vogliamo assicurarti che su Investing.com diamo priorità alla sicurezza degli utenti e a una comunità rispettosa per condividere approfondimenti sugli investimenti.

Prendiamo la moderazione molto seriamente, utilizzando sistemi automatizzati e supervisione umana per affrontare rapidamente i problemi segnalati.

Le nostre politiche sono progettate per contrastare una vasta gamma di comportamenti inaccettabili, inclusi, ma non limitati a:

* Molestie e attacchi personali: insulti o minacce mirate vengono investigati e affrontati rapidamente.

* Violazioni della privacy: la divulgazione di informazioni personali senza consenso comporta la rimozione del contenuto e sanzioni sull'account.

* Discorsi d'odio e discriminazione: razzismo o discorsi d'odio determinano la rimozione immediata e penalità.

* Minacce e violenza: minacce di morte o contenuti violenti portano a sospensioni o ban immediati.

* Linguaggio volgare e abuso: imprecazioni eccessive o linguaggio offensivo vengono affrontati con avvertimenti o ban.

Ci scusiamo se la nostra risposta non ha soddisfatto le tue aspettative e stiamo continuamente migliorando i nostri strumenti e processi. Il tuo feedback ci aiuta a migliorare la nostra piattaforma.

Abbiamo richiesto le tue informazioni di contatto tramite Trustpilot affinché il nostro team di supporto possa contattarti direttamente per escalare e risolvere il tuo problema specifico il più rapidamente possibile.

Grazie per aver sollevato questa importante questione.

Rated 5 out of 5 stars

Amazing 👏 good information

Amazing 👏 good information

23 June 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Jin!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Best advices

1 June 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Hakan!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Insightful Market Content

Provide insightful, in-depth market content relevant to my profession.

19 June 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Brayan!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 1 out of 5 stars

Scammers

Scammers, I have send a request to cancel my subscription, which they completely ingnored resulting in another charge on my credit card.
The system is designed in a way that requires users to submit a manual request to cancel their subscription, whereas most other platforms offer a straightforward, automated cancellation process.
I would recommend using a virtual card adding funds only for a month each time!!!

It’s quite telling that your team is quick to respond to negative reviews on Trustpilot, yet continues to ignore a straightforward subscription cancellation request I submitted over a month ago. It shouldn’t be easier to get a public reply than it is to receive basic customer support.

Frankly, whoever is responsible for managing your customer service operations should seriously reevaluate their priorities—or be replaced. This level of disregard for customer communication is unacceptable.

For context, the response I finally received to my follow-up email yesterday was the following:

"Hi,

Thanks again for reaching out to our team.

We’re really sorry we haven't gotten to your inquiry yet.

Due to unexpectedly high volume, we’re a little slower in our replies than we’d like to be.

Don’t worry though! Your ticket is still in our queue and remains a top priority of ours.

Thanks for bearing with us and we apologize for any inconvenience our delayed reply has caused.

Kind Regards,"

13 June 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you for taking the time to leave us your review Vasilis, and we apologize for any inconvenience. We can and will do better.

Cancelling your subscription, as required by law, is available either directly via our website, or via the subscription settings page within the app store with which you made your purchase.

If you subscribed to InvestingPro via our website, all you need to do cancel your subscription is follow the steps in this link - https://www.investing-support.com/hc/en-us/articles/4416250981649-InvestingPro-Cancellation-and-Refund

If you subscribed via our mobile app, you cna follow the directions on how to cancel here - https://www.investing-support.com/hc/en-us/articles/360017847578-InvestingPro-Cancellation-and-Refund

We have requested your contact details via Trustpilot so we can follow up with you directly and help.

We look forward to speaking with you!

UPDATE:

Thanks for giving us more insight into your issue Vasilis.

We'd love to follow up with you directly so we can help you with your inquiry.

The only way we can help is if we have your contact details, which Truspilot only delivers via their platform. Without a reply from you on Truspilot, we unfortunately will be unable to know which inquiries on our system are yours.

Looking forward to receiving your details and getting in touch with you.

UPDATE #2:

Thanks for sharing your details with us Vasilis.

We can see you wrote to us a few times on the day you left us a review (June 13th).

We also see that the cancellation request you submitted to us on May 14th was marked as solved by you, perhaps that was an error...

In any case, we see that our team has followed up with you and issued a refund for the latest charge. You should see a refund confirmation email in your inbox shortly.

We of course apologize for any confusion and hope that you are willing to change your review to reflect the service you just received. Thank you!

Rated 5 out of 5 stars

THE WREN AI

THE WREN AI, ADDED VALUE TO ALREDY ELABORET ANALYSIS ON STOCS.

10 June 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Vilas!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

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