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InVentry Reviews 3

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TrustScore 3 out of 5

2.8

Money & Insurance
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Company details

  1. Money & Insurance

Written by the company

Secure, easy-to-use signing in systems for schools and businesses. Our state-of-the-art software helps safeguard your sites while keeping visitor, staff, contractor and student management simple and efficient. Trusted nationwide as a reliable visitor management solution.

Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Support shocking

Support shocking
Has gone downhill support, seriously looking at other options as getting support is ridiculous. Over 3 weeks and still no where.

15 September 2025
Unprompted review
InVentry logo

Reply from InVentry

Hi Imran,

We’re really sorry to hear about your experience, this is not the level of support we aim to provide.

We’d like to make this right! Please can you reach out directly to marketing@inventry.co.uk so we can prioritise your case and resolve it as quickly as possible?

Thank you for your patience and for bringing this to our attention, your feedback helps us improve.

Many thanks,

The InVentry Team

Rated 1 out of 5 stars

The quality of Inventry's support has…

The quality of Inventry's support has deteriorated over the past twelve months. It can take weeks for an issue to be resolved. The support desk is unresponsive and disintererested. If I were you I'd shop around for other signing in system providers.

3 February 2025
Unprompted review
InVentry logo

Reply from InVentry

Hi Claudine,

Thank you for sharing your experience, I’m really sorry to hear that our support hasn’t met your expectations. Waiting weeks for an issue to be resolved is far from the service we aim to provide.

We’d like the chance to make this right. If you can reach out directly to marketing@inventry.co.uk, we’ll prioritise your case and ensure it’s handled promptly. Your feedback helps us understand where we need to improve and make sure it doesn’t happen again.

Thanks again for letting us know.

Many thanks,

The InVentry Team

Rated 1 out of 5 stars

AVOID!

Do not go with this company. They are a poor excuse for a login system with 0 support. I have emailed 3 times, opened a ticket, reopened that ticket after it was closed with NO resolution not even a response and then had that subsequent ticket closed with no response.

Complete disregard for any paying customers. Unacceptable communication practices.

AVOID!

26 April 2023
Unprompted review

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