Petrol filler flap modified retaining spring. Expensive but i suppose made in such small numbers you ain't going to get any scale for cost reductions. Anyway, part is perfect ,did the job and is qui... See more
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Company details
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Founded in 1989, IntroCar has evolved from a Rolls-Royce & Bentley dismantler to the world's foremost supplier of parts for all Rolls-Royce and Bentley models manufactured from 1945 to the present day. In recent years, we have embarked upon an ambitious program of product manufacture and sourcing, with the result that we now carry the largest range of new components outside Bentley Motors Limited.
Contact info
The Pavilions, Units C & D, 2 East Road, Wimbledon, London, SW19 1UW, London, United Kingdom
- +44 (0)20 8546 2027
- info@introcar.com
- introcar.co.uk
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Replied to 100% of negative reviews
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I've used Introcar a number of times…
I've used Introcar a number of times for parts when I was restoring my Shadow II. Since retiring I now ordered a couple of parts online. Ordered Sunday, delivered Tuesday. Great service, fair prices and very helpful, experienced staff.
great company very helpfull at problem solving
great company very helpfull at problem solving on early cars that parts are getting scare for they manage to come up with solutions thanks Tony and Matt
Experience with Phil was perfect and…
Experience with Phil was perfect and very friendly ,ordered and delivered the next day.Job done brilliant.
Very knowledgeable company,extremely…
Very knowledgeable company,extremely helpful with a wide range and selection of products at realistic prices and always ready to assist with expert advice and support
Efficient service and delivered speedily
Professionalism from start to finish
The understanding and common sense shown when dealing with a warranty claim (more than two years had passed, but it was a meticulous, long-term restoration) surprised me, because it would have been so easy – and many would have done so – to wash their hands of it.
Of course, this approach is also logical, because each section of the staff is highly specialised and has a deep understanding of the field in which they operate.
And they demonstrate this in their day-to-day work when asked for anything from general information through to placing orders and the subsequent paperwork for customs and shipping.
Great Company
Great Company - Very helpful Very knowledgeable on parts. The staff Always upbeat and friendly and deliveries always prompt, unless special order. IntroCar is a great business and we love doing business with them.
Extremely prompt shipping.
My part was delivered almost unbelievably quickly-only 3 days trans-Atlantic shipping!
Excellent product knowledge .
Excellent service
Excellent service from Tony
Goods arrived quickly
Very pleased with items received
Parts arrived on time and as described…
Parts arrived on time and as described - could not wish for more !!
everything is 10/10
been their customer for over 4 years now and their parts quality, customer support, and response time never dissapoints. 10/10!
Tony was more than helpful going above…
Tony was more than helpful going above and beyond to help me obtain the correct parts at the best price for my 64 Bentley. Thoroughly knowledgeable and very pleasant to deal with..highly recommended!
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