Great item very good quality, had issue with FedEx which was resolved very quickly by sending a message to In the Tote. (Needed delivery date changing) (still delivered in wrong date but not your faul... See more
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I bought a lovely bag of high quality exactly just as it was shown at the company’s page. I ordered from Greece and although the local customs clearance procedure was long and the fees expensive, I wo... See more
Company replied
I’ve had a great experience with In The Tote! I ordered 4 (yes 4) of the Brigitte Large Woven Shoulder Bag’s by Melie Bianco - I am obsessed. The order came swiftly and packaged well, their customer s... See more
Company replied
I had had my eye on this lovely toy for a while and it did not disappoint! My pooch absolutely loves this toy - he gets excited every time I bring it out and it keeps him adequately occupied. It’s a l... See more
Company replied
Company details
Written by the company
Premium handbags and pet carriers.
Contact info
United Kingdom
- info@inthetote.co.uk
- inthetote.co.uk
Great item very good quality
Great item very good quality, had issue with FedEx which was resolved very quickly by sending a message to In the Tote. (Needed delivery date changing) (still delivered in wrong date but not your fault) great service thanks
17 June 2024
Reply from In The Tote
Julie, thank you! We hope you are enjoying your purchase - Katie x
Great quality product
I bought a lovely bag of high quality exactly just as it was shown at the company’s page. I ordered from Greece and although the local customs clearance procedure was long and the fees expensive, I would buy again! Thanks a lot!
18 June 2024
Unprompted review
Reply from In The Tote
Hi Clio, thank you for your review, we are glad to hear you love your new bag! International orders are occasionally subject to a customs charge which is out of our control, thank you for your understanding on this! - Katie x
Really good comms from the company and…
We have a happy pup and pup parents. Really good comms from the company and quality products. Thanks!
29 April 2024
Reply from In The Tote
Hi Julie, thank you! We hope to see you again soon - Katie x
Great experience
I’ve had a great experience with In The Tote! I ordered 4 (yes 4) of the Brigitte Large Woven Shoulder Bag’s by Melie Bianco - I am obsessed. The order came swiftly and packaged well, their customer service has been incredible. I would highly recommend.
15 March 2024
Unprompted review
Reply from In The Tote
Hi Danielle, thank you for your lovely review! We hope you are enjoying your collection of Brigitte bags! - Katie x
Fab bag
I ordered the Katherine oversized bag in espresso. The quality is perfect and such a good size! Very versatile- can be used for shopping/ beach/ day out/ holiday or even for work. Fits MacBook Air.
23 March 2024
Unprompted review
Reply from In The Tote
Hi Mrunmayi, thank you so much for your review, we hope you are enjoying your Katherine bag - Katie x
Gorgeous bags love them both x
4 March 2024
Reply from In The Tote
Thank you Wendy, we hope you are enjoying your purchases! - Katie x
Speedy Service!
In the tote turned around my order in 3 days and was much quicker than expected.
29 February 2024
Reply from In The Tote
Thank you for your review! - Katie x
Super prompt responses from the owners…
Super prompt responses from the owners and incredibly speedy delivery. The bag arrived so beautifully packaged that it looked like it had come from a luxury boutique. Will definitely buy from here again. Many thanks.
22 February 2024
Unprompted review
Reply from In The Tote
Thank you for your lovely review - we hope to see you again soon! - Katie
I would strongly advise anyone to avoid…
I would strongly advise anyone to avoid ordering from this company. If you dare to open up your package, forget about returning it. I bought a dog carrier and it was not what I was expecting. I payed for a return with the labels and packaging all in the box, and they refused to give me my refund. You are simply better of ordering elsewhere. Good luck !
1 February 2024
Unprompted review
Reply from In The Tote
Hi Charles, we received two items returned from you, one of which was in unused condition and refunded the same day, the other had its tags torn off and outer packaging missing therefore we unfortunately had to refuse and ship this item back to you the same day.
We're sorry to hear you feel this way, however we did clearly state in our email to you before you made your return that we cannot issue a refund once tags have been torn, broken or removed and this is also noted in our returns policy.
Thank you for your feedback, Katie
Most amazing customer service I’ve ever…
Most amazing customer service I’ve ever received. Responded to my query quickly and set up a stock notification for me. Speedy service once I had placed my order.
12 January 2024
Reply from In The Tote
Hi Helen, thank you so much! We're glad to hear you're happy, Katie x
Fast delivery
Fast delivery, good quality packaging that shows effort has been put in to this package, totally recommend and would buy from again.
9 January 2024
Reply from In The Tote
Thank you for your lovely review! We hope to see you again soon - Katie x
Reply from In The Tote
Thank you Fran! Katie x
Super fast delivery + great quality
Super fast delivery, really great quality product! Have had my eye on some maxbone bits for a while and found a stunning jumper on Floof Dogs in their sale :) Will be shopping with you again!
1 January 2024
Unprompted review
Reply from In The Tote
We're happy you love your new jumper, Lu! Thank you for your lovely review :) - Katie x
Reply from In The Tote
Thank you for your kind review Yuthika, we hope to see you again soon :) Katie x
I bought a lovely bag for Christmas
I bought a lovely bag for Christmas. The service was excellent- I received the bag the following day and the after service was very good. I highly recommend this company!
22 December 2023
Unprompted review
Reply from In The Tote
Hi Elizabeth, thank you so much and we hope to see you again soon! - Katie x
Excellent service
Excellent service from placing the order to answering questions and delivery. Thank you so much!
13 December 2023
Unprompted review
Reply from In The Tote
Thank you Vanessa! We hope to see you again soon - Katie x
Highly impressed by the service…
Highly impressed by the service received!
Excellent quality of the product ordered and super fast delivery. Thumbs up 👍🏽
6 December 2023
Reply from In The Tote
Thanks so much for your order and lovely review Maham! - Katie x
Great company to deal with.
Once again, couldn't be more pleased with a lovely harness and leash purchased from The Floof Dogs. At such a good price too. Just wish you would sell Cloud7. Can't find it anywhere in UK.
13 November 2023
Reply from In The Tote
Thank you for your lovely words, and your recommendation! - Katie x
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