Sheila was immensely helpful and guided through what for me was a very tricky thing to do. I'm not techy [its an age thing] and having been recently widowed, my brain still gets easily confused by end... See more
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An IDP is a legal requirement to drive or rent a car in several foreign countries. It is also a United Nations regulated travel document for your safety and peace of mind while abroad. We've served over 5,000 customers from over 150+ countries since our inception in 2016. We meet the strict guidelines of the Vienna Convention on road traffic of 1968.
Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, U.A.E.
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Everything about this experience was positive. I was renewing my IDP and there were some complications with the addition of my newly acquired motorcycle license. Mayet was most helpful and all was completed without a hitch. I highly recommend International Drivers Association.

Reply from International Drivers Association
Response time for any questions and renewing my driving permit on email are within 2 minutes. the best service

Reply from International Drivers Association
I really liked the assitant jerald from dpi

Reply from International Drivers Association

Reply from International Drivers Association
Today I was helped by an associate (Jerald), being retired military...He reduced my stress level by 100%, exemplified true professionalism and represented your company in an exceptional way! I personally recommend and immediate promotion and using him as a model for your customer service! Because of Jerald I will be recommending IDF to friends and Family hoping that they encounter Jerald.

Reply from International Drivers Association

Reply from International Drivers Association
I've used this International Driver's license for 3 years already. I've booked countless car rentals with it throughout Europe, and it has never given me any issues.
My 3 years was up so I went to renew it. They had a deal to add a second person, for which Jerald helped me. He was quick and professional.
Previously I also received a hard copy to my mail. Hopefully this time I will also get it in time and there won't be an issues :)
Thank you for a great service.
Eric

Reply from International Drivers Association
Jerald from customer service is amazing and extended his assistance in a courteous and timely manner. Simply amazing.

Reply from International Drivers Association
Jerald was a huge support in completing my application and providing me with patience and support to get the documents I needed. This was fuss free, even though it did take a bit longer. Thanks Jerald

Reply from International Drivers Association
Reychel was very usefull, and kind to help me
she was very able in resolving all my doubts

Reply from International Drivers Association
I was helped by Reycel and the service I received was excellent and precise and prompt . Thank you 🙏

Reply from International Drivers Association
I applied for an International Driving Permit through International Drivers Association on December 17, 2025, and I was very satisfied with the service. The shipping was incredibly fast, which was essential because I was leaving for a trip to New York on December 27.
A few months later, I realized that I had been charged twice, probably due to a mistake on my part. Even though more than six months had passed, I contacted customer support through the live chat, and they handled my case professionally by promptly refunding the extra charge.
A special thank you to Shella, who resolved the issue quickly, courteously, and professionally. Excellent customer service—I highly recommend them!

Reply from International Drivers Association
Ms.Reychel was very polite and took her time in helping me.She explained to me how to download my information and was very patient.IDP Association.If you have more employees like her on the job.Many customers will be glad to apply for licenses.If I knew what her ext.number was.I will tell ally friends to ask for Reychel.She is very good at her job.I will give Ms.Reychel 10************ job well done.Thank you so much ma'am.

Reply from International Drivers Association
I would like to appreciate April one of your customer care executive she helped me alot with my queries and helped with a smooth processing of my driver's permit. She deserves a great appreciation for her work.and bet of luck to her for her future.👍

Reply from International Drivers Association
Lost my internation driver license and link didn’t work anymore after almost two years. Texted them via Whatsapp and not literally 2 minutes later i got a new link to download. Best service- thank you Shella

Reply from International Drivers Association
Jerald helped me on my order 855977
he was terrific, solved everything in 5 minutes
thank you

Reply from International Drivers Association
Excellent experience withe the support, as every year. Last support was done by Jerald; the are always fast, patient and helpfull.

Reply from International Drivers Association

Reply from International Drivers Association
When i placed my question to the chat Jerald help me very quickly. He is very accurate and my problem solved in less than 5 minutes.. Thanx again Jerald.. U r the best!!

Reply from International Drivers Association
Shella helped me through the process and made sure everything was in order. I was able to check a digital copy of the IDP before having the physical copy mailed. I also used AI to make sure that the country I will be visiting accepts this company and was assured it will be accepted.

Reply from International Drivers Association
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