Sheila was immensely helpful and guided through what for me was a very tricky thing to do. I'm not techy [its an age thing] and having been recently widowed, my brain still gets easily confused by end... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We've used this company before and had a great experience. This time there was a little issue with the website not accepting our uploaded photos or phone number. However, Shella was willing to go the... See more
Company replied
I needed my paperwork sorted with a fairly tight timeline, and the International Drivers Association made it painless. Everything arrived promptly, exactly as described. What really made the diff... See more
Company replied
It's been more than 5 years using this website to issue my family's international driving licenses. It's incredibly reliable and fast to order. A huge thanks to April who assists us in every step of t... See more
Company replied
Company details
Written by the company
An IDP is a legal requirement to drive or rent a car in several foreign countries. It is also a United Nations regulated travel document for your safety and peace of mind while abroad. We've served over 5,000 customers from over 150+ countries since our inception in 2016. We meet the strict guidelines of the Vienna Convention on road traffic of 1968.
Contact info
Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, U.A.E.
- +1-877-533-2804
- hello@internationaldriversassociation.com
- internationaldriversassociation.com
4.9
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service to uncommon issue
I presented a issue that i am sure isnt common and she handled it really well. I am pleasantly suprised by it and want to praise her
3 August 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your wonderful feedback! We’re delighted to hear that our team member handled your unique concern professionally and effectively.
We truly appreciate your kind words and support.
Kind regards,
International Drivers Association
Jarod was great in helping me through the whole process
Jarod was great in helping me to complete the forms; he made the whole experience less painful.
3 August 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your kind feedback! We’re delighted to hear that Jerald made completing the forms easier and less stressful.
We truly appreciate your support and kind words.
Kind regards,
International Drivers Association
I had an outstanding experience with… Customer Services
I had an outstanding experience with the International Drivers Association, and I especially want to recognize April for her exceptional customer service.
We ordered two International Driving Permits, and I ran into trouble uploading the second person's information. April quickly stepped in, resolved the issue, and got everything processed efficiently. She also made sure I received both the tracking information and the electronic copies of our permits, giving me complete confidence that everything was taken care of.
April was absolutely remarkable—professional, knowledgeable, responsive, and genuinely helpful throughout the entire process. She turned what could have been a frustrating experience into an easy and stress-free one. Thank you, April, for going above and beyond! I highly recommend the International Drivers Association and truly appreciate the excellent service.
2 August 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your wonderful feedback! We’re delighted to hear that April quickly resolved the issue with your second IDP and ensured everything was processed smoothly.
We truly appreciate your kind words, recommendation, and support.
Kind regards,
International Drivers Association
Great support
Great support.Reychel was Super quick assisting thru the process.
31 July 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your kind feedback! We’re delighted to hear that Reychel provided quick and great support throughout the process.
We truly appreciate your support.
Kind regards,
International Drivers Association
Great customer service from Jerald
Jerald kindly helped us with getting everything sorted out for a order of 4 IDPs- thank you!
31 July 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your kind feedback! We’re delighted to hear that Jerald was able to assist with your order of four IDPs and get everything sorted smoothly.
We truly appreciate your support.
Kind regards,
International Drivers Association
Had a seamless experience of getting an…
Had a seamless experience of getting an international driving permit. Would recommend this to anyone without a doubt
31 July 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your wonderful feedback! We’re delighted to hear that you had a seamless experience obtaining your IDP.
We truly appreciate your recommendation and support.
Kind regards,
International Drivers Association
Great experience..Jerald help me alot…
Great experience..Jerald help me alot to to solve my problem. Thank you very much
31 July 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your kind feedback! We’re delighted to hear that Jerald was able to help resolve your issue and provide a great experience.
We truly appreciate your support.
Kind regards,
International Drivers Association
Jerald ensured license received in 8 minutes.
Jerald walked me thru the license application process and answered my questions promptly.
31 July 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your wonderful feedback! We’re delighted to hear that Jerald guided you through the application and helped you receive your permit so quickly.
We truly appreciate your support and kind words.
Kind regards,
International Drivers Association
Reychel was incredibly helpful and…
Reychel was incredibly helpful and professional. She made the process smooth and stress‑free, and her friendly support really stood out. Highly recommend working with her
31 July 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your wonderful feedback! We’re delighted to hear that Reychel made the process smooth and stress-free with her professional and friendly support.
We truly appreciate your recommendation and kind words.
Kind regards,
International Drivers Association
Customer agent Shella helped me to…Renew mubIDL
Customer agent Shella helped me to renew my license.
She is very customer oriented
Thank you very much Shella
31 July 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your kind feedback! We’re delighted to hear that Shella provided excellent customer-oriented support with your renewal.
We truly appreciate your support and kind words.
Kind regards,
International Drivers Association
Reply from International Drivers Association
Hello there,
Thank you for your kind feedback! We’re delighted to hear that you found our service very fast and efficient.
We truly appreciate your support.
Kind regards,
International Drivers Association
I had a great experience chatting with…
I had a great experience chatting with Shella. She was professional, friendly, and very patient throughout the conversation. She listened carefully to my questions, provided clear and helpful answers, and made the entire process smooth and easy to understand. Her positive attitude and willingness to assist made the interaction enjoyable. I truly appreciate her excellent customer service and would be happy to chat with her again. Thank you, Shella, for your outstanding support!
31 July 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your wonderful feedback! We’re delighted to hear that Shella provided friendly, patient, and professional support and made the process smooth and easy.
We truly appreciate your kind words and support.
Kind regards,
International Drivers Association
The process was fairly simple
The process was fairly simple. I did have an issue with make a correction to me photo for my license. . However through the Chat session the representative was very helpful and made the process correcting the issue very easy .
31 July 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your kind feedback! We’re glad to hear that our representative was able to assist you with the photo correction and make the process easier.
We truly appreciate your support.
Kind regards,
International Drivers Association
April was assisting me with some change…
April was assisting me with some change I had to do on my international license, they have been very honest, I use them twice already and I will do it again in the future
29 July 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for sharing your experience!
We're glad to hear that April was able to assist you with the changes to your International Driving Permit and that you've had a positive experience with us twice already.
We truly appreciate your trust and look forward to assisting you again in the future!
Best,
International Drivers Association
Awesome customer service
Awesome customer service! April resolved everything within just a few minutes. Many thanks to her for the quick and professional support. I’m very happy with the overall experience.
28 July 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your wonderful feedback! We’re glad to hear that April was able to assist you with your changes and that you’ve had positive experiences with us.
We truly appreciate your continued trust and support.
Kind regards,
International Drivers Association
Reply from International Drivers Association
Hello there,
Thank you for your kind feedback! We’re delighted to hear that Shella made the process quick and easy for you.
We truly appreciate your support.
Kind regards,
International Drivers Association
Shella was amazing very quick to…
Shella was amazing very quick to respond and went above and beyond to help me.. 5 STAR
29 July 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your wonderful feedback! We’re delighted to hear that Shella responded quickly and went above and beyond to assist you.
We truly appreciate your 5-star rating and support.
Kind regards,
International Drivers Association
Jerald helped me access my permit from…
Jerald helped me access my permit from last August. It was prompt. Highly recommend!
28 July 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your wonderful feedback! We’re delighted to hear that Jerald was able to help you access your permit quickly.
We truly appreciate your recommendation and support.
Kind regards,
International Drivers Association
Amazing Service from Mr Jerald
Amazing Service from Mr. Jerald from Customer support.
28 July 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your wonderful feedback! We’re delighted to hear that Jerald provided you with amazing customer support.
We truly appreciate your support and kind words.
Kind regards,
International Drivers Association
Dealing with Sheila was super easy &…
Dealing with Sheila was super easy & informative.
28 July 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your kind feedback! We’re delighted to hear that Shella made your experience easy and informative.
We truly appreciate your support.
Kind regards,
International Drivers Association
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