International Dance Shoes Reviews 

2,987
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered 2 pairs of shoes based on the measurements that they provided on their website. The shoes were shipped to my location in Seattle USA and I paid for the shipping. The shoes do not fit at all... See more

Company replied

Rated 1 out of 5 stars

Shoe sizes are incorrect on their page. Wanted to return them and it’s going to cost $200 (more than the shoes themselves) and they don’t provide any assistance with the cost. Now I just have shoes to... See more

Company replied

Rated 5 out of 5 stars

I can't recommend this shop highl enough. All the shoes I have bought from International Dance Shoes are of excellent quality and very comfortable. I really appreciate that all models have an anima... See more

Rated 5 out of 5 stars

I had the first available appointment this morning and way made to feel welcome by all staff from beginning to end. Lewis was super helpful, attentive and patient whilst advising me on the best shoe... See more

Company details

  1. Shoe Store
  2. Dance Store

Written by the company

We are 2020 Queen's Award for Enterprise Winners, specialising in the design and manufacture of Ballroom & Latin American dance shoes and make all of our shoes in Milton Keynes, UK. Our collection offers shoes for ladies, gentlemen and children and our shoes by worn by many of the world's leading dancers, as well as dancers from BBC's popular 'Strictly Come Dancing'.


Contact info

3.0

Average

TrustScore 3 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(2,987)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Dance Shoes

Perfectly fitting dance shoes which are super comfortable and individually adjustable for your needs.
This quality has its price, but it's totally worth it!

4 April 2023
Rated 5 out of 5 stars

Great comfortable shoes

Great comfortable shoes, amazing customisation options and easy straightforward returns for stock models. Their factory shop is good too for trying on before purchasing. Particularly recommend their Roxy air mesh ballroom practice shoes as it's the perfect compromise for comfort and keeping the same heel height and weight position, can dance for hours in these!

18 March 2023
Unprompted review
Rated 5 out of 5 stars

I’m so happy with my new shoes.

Amazing experience, good quality, fast delivery. This model looks amazing on my feet. There’s everything you need inside the box, so you’ll have a nice bag for your shoes and return form in case you need to exchange. I’ve ordered also heels protection, which is so easy to put on shoes. Thank you so much for good quality!

15 March 2023
Rated 1 out of 5 stars

Look great. Fit, terrible.

The shoes look lovely but neither pair fit and both pairs are supposed to be a 5.5 but they are significantly different in size from on another. I’ve been a size 5.5 for almost 40 years - neither pair fit. The sandle shape my toes are put over the end of the shoes and the gorgeous lace ups, I can only get my feet in with pain (it is not a case of ‘wearing them in’. They are the wrong size. Really disappointed as I had been so much looking forward to them. Look, great! Fit, terrible!

12 March 2023
International Dance Shoes logo

Reply from International Dance Shoes

Hi Katie,

Thanks for taking the time to leave a review and we're sad to hear that your shoes didn't fit.

Notice that this was your first order with us and some brands do differ a little in terms of sizing which can be frustrating.

The Mia T-Bar shoes are returnable, so if you did want to exchange these for a bigger size it's no problem at all (just return using the returns form supplied). Sadly the Roxy shoe is bespoke though but we might be able to stretch these (should you want to send them with the Mia T-Bar shoes).

Hope that we can help this way.

Many thanks,
International Dance Shoes

Rated 3 out of 5 stars

Too high extra expenses

Too high shipping costs, too high taxes into the EU.

4 March 2023
International Dance Shoes logo

Reply from International Dance Shoes

Hello,

Thanks for taking the time to review us. Sadly, shipping costs are very expensive nowadays and we continue to try to keep them as low as we can.

About taxes - you no longer pay VAT to us - it is paid at the rate in your country on arrival. It might seem as an 'added cost' however, as the UK is no longer part of the EU, you pay less to us nowadays as you don't pay us the VAT.

Many thanks,
International Dance Shoes

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look