Intermountainhealthcare Reviews 

Wanted to get a covid test today, called my doctor's office, at IHC first, after 10 minutes on hold the receptionist said just go to Insta Care at the hospital. Get there and call phone number for more information. Another 8 minutes of waiting for someone to answer, to be told pick up a test and go spit in the tube. No one up to this point says anything about an 11 digit code, so after I figure it out that one is needed.Go to said website can't easy connect, forgot password, etc, can't get site to respond to resetting it.Call the Insta Care number again and after 25 minutes on hold the receptionist was of less help than before. So now after 1 1/2 hours out in my vehicle on a very warm July day I call technical support, not much wait time, explain the problems and I'm helped through them. Finally the 11 digit code is supposed to be on it's way after a few minutes I ask if the tech can just read it to me, which he graciously does, and I'm on my way home. Now 3 hours later, I receive the magic digits in a text, not the tech's fault I'm sure. Ok my suggestions, keep your website straight, simple, to the point, and not much fuff. Have your receptionist suggest people get the 11digit before they leave home. When you are filling like crap any help is appreciated and the simpler the better, if your head is spinning. Thanks Again to Tech Support! 5 stars to them.

As you can see from their overall poor star ratings this is a lousy hospital to work with. It’s worse than dealing with a crooked used car dealership. Very greedy and they have no accountability, they will not own up to their mistakes and errors. Horrible service doesn’t even begin to explain this pitiful hospital giant.

I was locked up here, many times, as a kid. I dont think the staff expected that I would fight for my freedom. As they strapped me to that bed, the experience became even MORE violent. my experience here, has affected my adult life. I am always ready for someone to hurt me. I trust nobody. Needless to say, all of my relationships have failed. I am 39 now.

Review for Dr. John L Clayton: On 2-4-22 my wife Lucinda Banks Ellis had implant surgery on both breasts. it seemed to go fine until Sunday 2-6-22 when she hemorrhaged, and had to be taken for emergency surgery (by ambulance). we are both in our seventy's, and this was extremely eventful, and stressful! follow-up appointments have been as bad. Over three appointments we have waited over one and a half hours. First apt 25 min-second apt 40 min-third today was 30min. very unprofessional. and would not recommend this Doctor to anyone. The entire experience has been a nightmare!

I had a surgery at an IHC facility, the bill was too large for me to pay all at once, so I set up a "payment plan" over the phone. Two months later, I noticed that the automatic payment was not being made, and I get a notice from a debt collection agency for that bill. I call IHC, they get the bill back, inform me that I never signed a "promisory note" and I set up another "payment plan". I never received ANY promisory note to sign, in the mailbox or email. I ended up trying to get a "payment plan" 3 times!! It would never work. I was again sent to collections and now have tried to fix it again. IHC said they cannot work with me. I have to work through the collection agency. I will NEVER do ANY business with IHC EVER AGAIN!! WHAT A JOKE THEY'VE BECOME. I only gave one star because my surgery was good.

I just receive a bill from IHC for $257.00 . I knew this was an error, I looked for a contact number on the bill there was none. The only information on the bill s a link so you could make a payment. I wonder how many other 68 year old covered by Medicare received a bill like me. Very deceiving. Look out people, we have predetors that want your money.

Totally hassled me for not wearing the mask. I'm done with the "wear a cloth mask to protect others" charade, but they aren't. No problem! See ya, IHC!

Intermountain Healthcare demanded that all workers, including IT staff that works from home full time, get an infinite number of experimental injections or be fired. They made this demand even though a US appeals court had put on hold an order by Biden that companies with 100 workers or more require COVID-19 shots. The appeals court called his vaccine and testing requirements for private businesses “fatally flawed” and “staggeringly overbroad,” arguing that the requirements likely exceed the authority of the federal government and raise “serious constitutional concerns.”

Yet Intermountain used this as an excuse to coerce employees and contractors into risky under-tested medical procedures. They were eager to be the vaccination police for government tyrants. This authoritarian alliance demanded subjugation, while denying human rights and medical autonomy.

Intermountain Healthcare treats workers like office supplies. Shame on them.

Ultimately the US Supreme Court shot down Biden's attempt to force companies with100 workers or more to mandate shots. Since that landmark decision the covid agenda has been quickly unraveling. But the damage was done by Biden's allies in the corporate world, who exceeded and abused their authority.

Intermountain Healthcare and the managers who abused their authority should apologize publicly to everyone they damaged: people (like me) forced to quit rather than acquiesce, and people forced to acquiesce rather than quit.

IHC has a horrible billing department, they are not very knowledgeable on how the billing works. That I find amazing as big as they are, get the final bill in writing because the bill will increase off their Prior Authorization amount.

Why don't you - Intermountain Healthcare - stay in Salt Lake City - Las Vegas doesn't need or want the kind of service that you provide (or don't provide). I can no longer talk to someone in my local doctor's office, nor can Humana Insurance get a response from the office in order to refill a prescription. I need you to provide me with valium every time I try to do something through you. It is easier for me to get in my car and drive over to the office to give the a message than it is to deal with you. Go Back To Utah!

I went to Intermountain home care for a cpap machine my doctor prescribed. They gave me a very nice modern machine, beautiful. BUT they only let me take one mask with me, I tried to take at least one more because I knew I was going to have trouble with the mask. They said "You can only take one mask" So I did and it didn't work so I waited a month to go in so I can wait in line 30 minutes to get a new mask. The new mask didn't work so now I have a worthless machine. I will be returning it. INTERMOUNTAIN HOME CARE is completely ineffective at what they do! They CANT even successfully set me up with a SIMPLE CPAP machine!

They should all all new patients to take home 3 masks until they find the one that works.

HORRIBLE, RIDICULOUS, WHAT A WASTE OF TIME AND EFFORT!

It's absolutely amazing that this dysfunctional business is still around since all they care about IS GETTING PAID AND NOTHING ELSE. It's like you're dealing with a robot!

This company does not care nor will anything ever change!

Warning do not sign up for the patient portal. In the patient porthole they will simply cancel your appointment you will not receive an explanation why your appointment was cancelled it will simply be cancelled you will receive an email that says your appointment has been changed. Yes that is all the email will say from there you would have to log onto the patient portal find the messaging section and they would simply say appointment cancelled!

The individual staff and doctors are good. The business practice and monopolistic nature of the business are highly unethical! I moved from another part of the country using a health share (not insurance), which IHC wouldn’t accept, and not give me a self-pay discount. I ended up paying for the cost out-of-pocket, being denied self-pay rates, left a little man mowed down by the large corporation. In the area I live I would prefer to use another hospital, but they are the only players in town. I cannot recommend them!

I have had many experiences with IHC over the years, most of them have been negative to be honest. All five of my kids have been born at IHC in Provo. When my oldest was born the doctor told my wife she needed to induce her because the baby was large and would cause problems if it got larger. My wife was induced and complications lead to an emergency C-section. My daughter was born 5 pounds 11 oz. and sent to the NICU because she was struggling to breath. Of course they charged us for the whole thing. When my youngest son was born it was through C-Section and he was taken to a small room next to where the surgery had taken place. This was the fifth C-Section I had seen and every other time they used suction to remove fluids. During vaginal birth these fluids are squeezed out but when a C-section is performed these fluids must be removed manually. The nurse was on her phone for about a minute, finishing a text or something, while my son laid choking on the fluids she was suppose to remove. He flat lined, she hit the panic button, and an emergency team rushed in and revived him. Off to NICU again due to their negligence, but their negligence didn't stop them from billing us. I complained right then and their response was to have a doctor come and tell tell me that protocols had changed they no longer remove those fluids, which is a lie by the way. My son is five and has a mild disability, and I wonder if it is from their negligence when the nurse was texting and posting instead of doing her job. I noticed the nurses were always on their phones and extremely slow to respond. IHC is lazy, they lie all the time to cover their own ass, they over charge and you have to fight like hell for fair billing. Check your bill. In short they are lazy, they are crooks, and you best have somebody with you to call them on their non sense.

I am extremely disappointed in Angel Ambrose of Intermountain Healthcare. She is my primary Doctor and she knows that I am a type 1 diabetic. When I saw her last, I explained that I get yeast infections often because of the diabetes. I ran out of my prescription to treat them and asked if she could please write me a refill.I was told that I have to wait until my appointment in February!! So I must wait 3 months to get any prescriptions refilled. Thank God she doesn't write for my insulin or I would die. This place claims to care about their patients well being, but it's all lies. I'm looking forward to giving her a piece of my mind in February!

My ears really hurt! I'm afraid for my hearing. I went in to intermountain yesterday, they gave me a medicine that I said that I had a prior bad reaction to. he denied the procedure and tubes that are an option for this type of ear pain. He and the staff personally made me feel very uncomfortable an awkward. I feel gaslighted. And I feel other physicians will do the same thing. My trust is broken, yet I want to save my ears. Why have a doctor degree to not help people.

My doctor of 15 years works for Intermountain Healthcare. I have had constant problems seeing her. The office staff is horrible. The office feels like a bus station, bleak and cold. I was misdiagnosed and unable to get approved for knee surgery before I had three expensive tests I didn't need. 6 months of agony! I finally got approved. I have found a small practice with three doctors. I will be changing doctors because I don't want to be involved with the Walmart of Healthcare anymore!!!

I have a great doctor, but intermountain healthcare is a nightmare, they contracted with a medical place for moter chairs witch I need, due my medical condition. Preferred Home Care 871 Grier Dr, Las Vegas Nevada 89119. 702-951-6900. I tried several times to call them. Phone number was not working and their website was taken down. Now it is back up. They claim that they tried to call me several times and they also told me that they called my Doctor office and told them that they could not get in touch with me. All lie's. Now they say they have to reopen my case. Very rude, and have to.wait over 2. Weeks for appointment, and 1-2 months for a. Chair. And they are the only place that I can go, because that is who Intermountain contracted with. Both have very low ratings. I would appreciate any advice
DianePetriw

My doctor retired and Intermoutain took over Healthcare Partners. My new doctor is great. That is all I can say good. I have had nothing but problems with the office staff.The phone switchboard is gross, you wait and wait on hold and most of the time you never get your doctors office. they say that they will send your doctor a message. They tell me not to contact my drug store for refills. I must call them 2 weeks ahead. I was told the reason did not get my refill after the drug store called the dr.'s office 4 times is that the drug store lied !. At this point I don't know what to do I like my doctor but I can not put up with Intermoutain.