Intelligent Payroll Reviews 25

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The team are knowledgeable, helpful and responsive. We have a dedicated point of contact to ensure continuity and consistency. The software is easy to use, both for employers to upload payroll inform... See more

Rated 2 out of 5 stars

We've had good service from Intelligent Payroll for the past 2 years but this week they made a mistake. That in itself is not the issue; the issue is how they've responded. Firstly th... See more

Company replied

Rated 5 out of 5 stars

Intelligent Payroll are fantastic, the transition from us running our own payroll to them taking over was quick and painless, they have an expert team who are always on hand to help and all are highly... See more

Company replied

Rated 5 out of 5 stars

Minhaz and the team at Intelligent Payroll make light work of payroll arrangements (even for complex cases) providing a slick and efficient service. They have great systems but also real people to ta... See more

Company details

  1. Payroll Service

Written by the company

Expert UK payroll, handled by people who actually care. Intelligent Payroll is a Manchester-based payroll bureau founded in 2018. We serve 650+ UK businesses, from director-only companies to growing SMEs and complex international schemes for accountants and tax advisors. Our Mission We handle expert UK payroll so business owners and their advisors can focus on what matters. No jargon, no delays, no offshore call centres. Just reliable service from a UK team that understands your business and responds in hours, not days. Why Businesses Choose Us 75% of queries answered within 4 hours Direct access to our directors when you need expert input 100% UK-based team, no offshoring, ever 30-day rolling contracts, no lock-in Transparent pricing published openly on our website Complex payroll capability including shadow payroll, appendix schemes (5, 6, 7A) and international assignments Our Track Record £81M+ in wages processed in 2025 650+ clients across the UK 8 years operating HMRC Authorised Tax Advisor £1M Professional Indemnity Insurance Cyber Essentials Certified, ISO27001 accredited software, GDPR compliant Get in Touch Visit www.intelligentpayroll.co.uk Email hello@intelligentpayroll.co.uk Call 0161 524 7696


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable, timely, well organised, stress free

Minhaz and the team managed a payroll transition spanning a few months for us in an absolutely seamless manner. The service and knowledge offered to us were exemplary, which we found comforting during what could have been a very stressful time. I'd completely recommend Intelligent Payroll 10/10!

6 March 2023
Unprompted review
Intelligent Payroll logo

Reply from Intelligent Payroll

Thanks so much Danielle - much appreciated 🚀

Rated 5 out of 5 stars

This service is second to none

This service is second to none! All the team are very lovely to speak to and always ready to help wherever they can. I'm not computer literate so this has been a lifesaver for.me and my buisness.
Top Class Team

2 December 2020
Unprompted review
Intelligent Payroll logo

Reply from Intelligent Payroll

Thanks so much Christine 🙌

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look