- Information was clear. - Updates about staff progress with online training were really helpful as it enabled me to chase people up. - Reminders re what to wear etc. were also helpful as I could j... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Overall a good course with some great advice and strategies to cope with difficult situations. I do feel that the course seemed more at an older child/persons level as oppose to smaller, younger prima... See more
Company replied
The course was easy to follow. The instructor started off with the basics and gradually built up the different techniques step by step. This allowed trainees to feel at ease and confidence to test ou... See more
Company replied
Great instructors who were adaptable and good fun. They really put situations into real life for us and gave us some great ways of remembering the moves - which is always the hardest thing to do when... See more
Company replied
Company details
- Coaching Center
- Educational Institution
- Emergency Training
- Emergency Training School
- Occupational Safety and Health
- Training School
Written by the company
Affordable and flexible trainers delivering certificated courses in: Positive Handling for Schools, Managing Challenging Behaviour, Breakaway Techniques, PMVA, Physical Intervention, Control & Restraint, Secure Patient Transport, Conflict Management, Ligature Removal and Safeguarding. We are BILD ACT Restraint Reduction Network (RRN) Certified Training providers. We come to your venue and our services are available both nationally and internationally. Visit our website for further information or call our office on 01707 654317
Contact info
5, Elstree Gate, Elstree Way, Borehamwood , WD6 1JD, United Kingdom
- 01707 654317
- intelligensa@outlook.com
- intelligensa.co.uk
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re pleased to hear that you found the instructions clear and the demonstrations helpful. We aim to deliver training that is easy to understand while also showing practical application, so it’s great to know this supported your learning experience.
We appreciate you taking the time to leave a review!
Neurodiverse Friendly
It was modelled well and interactive. Theory was reinforced by practice, which was helpful.
28 January 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re delighted to hear that you found the training well modelled and interactive. Reinforcing theory with practical application is a key part of how we deliver our courses, so it’s great to know that this approach was helpful for you.
We really appreciate you taking the time to share your experience and look forward to supporting you again in the future.
Adam was total professional
Training was delivered by Adam in a totally professional manner.
13 February 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We're thrilled to hear that you found the BILD Certified Patient Transport training delivered by Adam to be professional. Our team strives to maintain the highest standards, and it's fantastic to know that Adam's approach met your expectations. We truly appreciate your feedback and are glad that the training was valuable for you.
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re so glad to hear that you had a positive experience with our BILD Certified Patient Transport Refresher training. It's great to know that both the facilitator and the curriculum met your expectations. We put a lot of effort into designing effective and engaging courses, and it's rewarding to see that reflected in your review.
Thank you again for sharing your experience, and we hope to work with you again in the future!
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your positive feedback. We’re really pleased to hear that you had a good experience with our BILD PMVA Refresher course.
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your positive feedback. We’re really pleased to hear that you had a good experience with our BILD PMVA Refresher course
Our team works hard to ensure the training is clear, engaging and valuable, so it’s great to know this came across in your session. We appreciate you taking the time to share your review and hope to support you again in the future.
The Tutor was very good
3 February 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re delighted to hear that you found the tutor very good during your Positive Handling Training.
We pride ourselves on delivering high-quality, practical training through experienced and supportive tutors, so it’s wonderful to know this was reflected in your session. We really appreciate you taking the time to share your experience.
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for such fantastic feedback. We’re delighted to hear that Riddo was a superb presenter and that the Secure Patient Transport BILD ACT Certified course went beyond your expectations.
We’re very proud of our trainers and the standard of delivery we aim to provide, so it’s wonderful to know the session made such a positive impact. We’ll be sure to pass your kind comments on to Riddo.
Thank you again for taking the time to share your experience.
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your positive feedback. We’re really pleased to hear that you found the PMVA course to be good training delivered by a good trainer.
We’re committed to providing high-quality, practical sessions led by experienced professionals, so it’s great to know this was reflected in your experience. We appreciate you taking the time to leave a review and hope to work with you again in the future.
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re delighted to hear that you found the blended online and practical Positive Handling course both informative and practical.
We design our blended sessions to combine clear theory with hands-on application, so it’s great to know the format worked well for you. We really appreciate you taking the time to share your experience.
The practical training was well…
The practical training was well practised and explained and demonstrated very well. Covered all ages was very benificial
15 January 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you so much for your feedback! We’re thrilled to hear that you found the practical training well explained and demonstrated, and that it was beneficial across all ages. It’s great to know the sessions made a positive impact, and we really appreciate you taking the time to share your experience!
The way the course was delivered and…
The way the course was delivered and the information I learned it was amazing 💯😁
15 January 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you so much for your lovely feedback! 😊
We’re really pleased to hear that you found the course delivery engaging and that you gained so much from the information shared. It’s great to know the training had such a positive impact.
Thanks again for taking the time to leave a review — we really appreciate it and wish you all the best going forward
Positive handling training
The instructor, James, was excellent. Very clear demonstrations and instructions. Also kept reviewing some things to consider such as safeguarding implications.
14 January 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re delighted to hear that you found James’s instruction clear and the demonstrations helpful, and that the ongoing focus on safeguarding was valuable for you. Ensuring safe, effective, and reflective practice is central to our training, so it’s great to know this came across.
Thank you again for taking the time to share your experience — it’s very much appreciated.
The company is very informative
The company is very informative and ensures that we are carrying out the correct method of practice within our workplace.
13 January 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your kind review.
We’re really pleased to hear that you found the training informative and that it supported correct and safe practice within your workplace. Helping teams feel confident and compliant in their day-to-day work is exactly what we aim to achieve. Thank you again!
the fact that the trainers were able to repeat techniques and were able to give sufficient explanations.
the fact that the trainers were able to answer all questions and clarify any misconceptions.
22 January 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re really pleased to hear that the trainers were able to repeat techniques as needed and provide clear, thorough explanations. Making sure everyone feels confident, has their questions answered, and leaves with a solid understanding is a key part of our approach.
Thank you again for taking the time to share your experience — it’s greatly appreciated.
It was a good day
It was a good day, the refresher course was delivered very well. The instructor was thorough in what he told us and showed us.
20 January 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback!
We’re delighted to hear that you found the refresher course well-delivered and that the instructor was thorough in both explanation and demonstration. Ensuring our participants leave confident and well-informed is exactly what we aim for.
We really appreciate you taking the time to share your experience!
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback!
We’re delighted you found our Positive handling for Schools training valuable. It’s always great to hear that participants feel confident and supported after the course.
We really appreciate you taking the time to share your experience!
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re thrilled to hear that you found the trainer knowledgeable and that the practical tips and guidance during the Secure Patient Transport BILD ACT RRN certified refresher training were useful. Ensuring our participants feel confident and supported in their role is exactly what we aim for.
We really appreciate you taking the time to share your experience!
Intelligensa the way to groom trained workers
The trainer had massive information from theory to practical. All basic contexts well explained in details.The training was very useful.
15 January 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re delighted to hear that you found the trainer thorough, covering both theory and practical aspects, and that all key concepts were clearly explained. Its great to know that the Secure Patient Transport BILD ACT RRN certified refresher training was so useful for you. Ensuring our participants feel confident and supported in their role is exactly what we aim for. Thank you for feeding back!
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re thrilled to hear that you found the Positive Handling for Schools Training well delivered. We truly appreciate your support!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.