- Information was clear. - Updates about staff progress with online training were really helpful as it enabled me to chase people up. - Reminders re what to wear etc. were also helpful as I could j... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Overall a good course with some great advice and strategies to cope with difficult situations. I do feel that the course seemed more at an older child/persons level as oppose to smaller, younger prima... See more
Company replied
The course was easy to follow. The instructor started off with the basics and gradually built up the different techniques step by step. This allowed trainees to feel at ease and confidence to test ou... See more
Company replied
Great instructors who were adaptable and good fun. They really put situations into real life for us and gave us some great ways of remembering the moves - which is always the hardest thing to do when... See more
Company replied
Company details
- Coaching Center
- Educational Institution
- Emergency Training
- Emergency Training School
- Occupational Safety and Health
- Training School
Written by the company
Affordable and flexible trainers delivering certificated courses in: Positive Handling for Schools, Managing Challenging Behaviour, Breakaway Techniques, PMVA, Physical Intervention, Control & Restraint, Secure Patient Transport, Conflict Management, Ligature Removal and Safeguarding. We are BILD ACT Restraint Reduction Network (RRN) Certified Training providers. We come to your venue and our services are available both nationally and internationally. Visit our website for further information or call our office on 01707 654317
Contact info
5, Elstree Gate, Elstree Way, Borehamwood , WD6 1JD, United Kingdom
- 01707 654317
- intelligensa@outlook.com
- intelligensa.co.uk
This was my first training with…
This was my first training with yourselves and i have learnt important tactics in positive handling.
Thank you.
21 April 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re pleased to hear that your first training with us was a positive experience and that you gained important tactics in positive handling. We appreciate you taking the time to share your thoughts. Thanks again.
Great Training
Great knowledge and real life experiences told throughout the training. Instructor was fab!
22 April 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re pleased to hear that the trainer’s knowledge and real-life experience added value to the course. We have a wonderful team of trainers, and we’re glad this shone through. We’ll be sure to pass on your comments to your instructor.
They were very helpful and considerate…
They were very helpful and considerate in all the information and training delivered.
21 April 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you so much for your feedback. We’re pleased to hear that you found the information and training both helpful and thoughtfully delivered. We will share your comments with the team. Thanks again!
Nothing is too much trouble
The staff are really helpful and supportive-making everyone feel at easy. Nothing is too much trouble from sorting correspondence to the training. Once again thank you.
22 April 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your thoughtful feedback — it’s great to hear that the team made you feel comfortable and supported throughout. We always aim to be approachable and helpful, whether it’s with training or sorting out any correspondence, so it’s good to know that came across. We’ll be sure to share your comments with the staff. Thanks again!
Very knowledgeable trainers leary alot…
Very knowledgeable trainers leary alot on the course.
29 April 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thanks for the feedback on our Positive Handling for Schools training — we're so glad you found the trainers knowledgeable and the course useful. Thanks again
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your kind feedback! We’re really pleased to hear you found the instructions clear and the session engaging. We’ll be sure to pass your comments on to the trainer — it’s always great to hear when their energy and approach make a positive impact.
We appreciate you taking the time to share your experience.
Relevant and interesting
The presentation was interesting and relevant. It was given in a competent manner which also allow attendee's to interact and ask questions. Thoroughly enjoyable and worthwhile.
23 April 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your thoughtful feedback. We’re delighted to hear that you found the presentation both interesting and relevant, and that the interactive approach gave you the opportunity to ask questions and engage throughout.
It’s great to know you found the session enjoyable and worthwhile — we really appreciate you taking the time to share your experience.
Instructor was very friendly and…
Instructor was very friendly and knowledgeable and was great with the whole group. Made everyone feel at ease during practical demonstrations.
23 April 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback! We’re really pleased to hear that the instructor made you feel at ease and created a positive atmosphere during the practical sessions. It’s great to know their friendly and knowledgeable approach had such a good impact on the whole group.
We appreciate you taking the time to share your experience.
De escalation training.
Well presented by Stef, took time to explain each topic in detail, very helful.
22 April 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback! We’re glad to hear you found the session well presented and helpful. Stef will be pleased to know their clear explanations and attention to detail made a positive difference to your experience.
We appreciate you taking the time to share your thoughts.
The instructor Stef was very good very…
The instructor Stef was very good very clear and informative . The material was good . Over all a very good course
21 April 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback! We’re really pleased to hear you found Stef clear, informative, and engaging throughout the course. It’s great to know the material met your expectations and that you had a positive overall experience.
We appreciate you taking the time to provide feedback.
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback! We’re pleased to hear you found the training professional and had a positive experience.
We appreciate you taking the time to share your thoughts.
Excellent instruction and practical experience
Our two instructors were clearly knowledgeable. I liked that we completed some theory work prior to the practical workshop which the instructors referenced throughout. The practical demonstrations and opportunities to have a go were the most valuable part of the session. Would recommend to others.
15 April 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your detailed feedback! We’re really pleased to hear you found the instructors knowledgeable and that the mix of pre-course theory and practical workshop helped reinforce learning throughout the session. It’s great to know the practical demonstrations and hands-on opportunities were the most valuable part for you.
We appreciate your recommendation and thank you for taking the time to share your experience.
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback! We’re pleased to hear you enjoyed the practical session and found the explanations clear throughout.
We really appreciate you taking the time to share your experience.
Really good training
Trainers were very knowledgeable and was very easy to approach with any questions
22 April 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re really pleased to hear that you found the Blended Positive Handling Training valuable.
It’s great to know the trainers were knowledgeable and approachable, and that you felt comfortable asking questions throughout the session. Your comments are much appreciated and will be shared with your trainers.
The facilitator was welcoming and…
The facilitator was welcoming and struck a good balance on how they presented the session by highlighting the serious nature of the training whilst having some light hearted input too.
21 April 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your kind feedback. We’re really pleased to hear that the facilitator created a welcoming environment and struck the right balance between conveying the seriousness of the training and keeping the session engaging.
Your comments are greatly appreciated and will be shared with the team.
Great trainer
Great trainer. Clear presentation of information. Exactly what we asked for! Thank you.
22 April 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback on our Positive Handling for Schools training. We’re delighted to hear that the training met your expectations and that the information was delivered clearly.
It’s great to know the session was exactly what you were looking for—thank you again for your comments.
It’s was outstanding as a team we had a…
It’s was outstanding as a team we had a great practical experience
14 April 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re delighted to hear that you had such a positive experience as a team and found the practical elements of the training valuable.
Your comments are greatly appreciated and will be shared with the trainers
great experience
Was a great experience. The tutor Adam Riddleston was so good that he made the training a great and fun filled one.
Really enjoyed and learnt alot.
17 April 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re so pleased to hear that you had a great experience and found the training both enjoyable and informative.
It’s especially nice to hear your positive comments about Adam —we’ll be sure to pass this on to him.
Thanks again for taking the time to share your experience of our Bild ACT RRN certified PMVA course.
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re delighted to hear that you found the BILD ACT RRN certified PMVA course to be a brilliant experience.
Your comments are greatly appreciated. We look forward to working with you again
Adam was very patient and helpful
Adam was very patient and helpful. The course was both educative and fun.
15 April 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re delighted to hear that you found the BILD ACT RRN certified PMVA course to be a brilliant experience.
Your comments are greatly appreciated and will be shared with the team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.