Very poor response rate and customer service! You have to call, text, whatsapp them over and over again to get any response. Clients paid over website yet payment kept reflecting processing and... See more
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See what reviewers are saying
Intasend has served me well for the last 2 years. We started of badly but the continous improvement have made things to become better. I have been able to run my business without worrying about someo... See more
Company replied
Intasend has been a game changer to us here at Kayamoko, their rates are better and their convenience and professionalism much better. We hope to work with them for a long time as we build Kayamoko to... See more
Company replied
3 years since l started using intasend. Seen very commendable growth and improvement on their payment solutions. We started receiving payments with them when they were having only visa as a method o... See more
Company replied
Company details
Written by the company
IntaSend provides easy to configure payment APIs and automation tools. We help developer and businesses to collect payments on their website, or get paid instantly using our payment request links. Explore our Developers API and website to learn more.
Contact info
C403 Astrol Building, Opp. Garden City, 00200, Nairobi, Kenya
- 254 711 082 947
- support@intasend.com
- intasend.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 2 weeks
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they deduct my money then reverse me…
they deduct my money then reverse me back to compliance

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They hold funds for no reason claiming…
They hold funds for no reason claiming you go to compliance which you do and nothing shows. Money just get lost like that. Frauds

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Easy to register online and use
Easy to register online and use, also simple coding when integrating into website. IntaSend registered Name of your Business(es) and display to people paying for services or giving support/donation.

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Thank Intasend for so much improvement
Thank Intasend for so much improvement, we can now depend our local payment to process international payment with ease. Thank for the whole team for making so much improvement
Regards
Pahl

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Biggest Scammers
Biggest Scammers. I Don't Recommend them anymore. They will close your Account without telling you the reason. Later they will block you or ignore your calls. If you want payment gatway just choose another but not this ones

Reply from intasend.com
Reliable Payment Gateway
Intasend made payment process easier for my customers.They saved me from PayPal frustration and as of now, I receive payment without delays

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Title: Enabling Unethical Practices with Zero Accountability
I am highly disappointed in IntaSend for allowing its payment gateway to be used by unethical websites like JarvisCodingHub.com. This site promotes academic dishonesty by selling solutions to students, undermining the integrity of educational institutions and preying on students who may not fully understand the consequences.
As a parent, I’ve witnessed the damage caused by these practices firsthand. My son, unfortunately, fell victim to this site’s offerings, leading to academic failure and significant financial costs for our family. The fact that IntaSend provides payment support to a platform like JarvisCodingHub.com is both irresponsible and troubling.
IntaSend should have stricter oversight on where and how its services are used. By supporting sites like JarvisCodingHub.com, they are enabling unethical practices that hurt students and families alike. I would not recommend IntaSend to anyone unless they take a stand against supporting these types of unethical websites.

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Very satisfied on how i was served by…
Very satisfied on how i was served by the team
Exceptional Support and Seamless Payment Integration
I recently integrated IntaSend as the payment gateway for my business, and I am thoroughly impressed with the service. Their support team is exceptional - fast, responsive, and incredibly helpful in resolving any issues I encountered during setup. The platform itself is robust and reliable, ensuring smooth transactions every time. IntaSend has exceeded my expectations, and I highly recommend them to anyone looking for a seamless and efficient payment solution.

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Our experience with Intasend has been…
Our experience with Intasend has been exceptional. The onboarding process was remarkably swift and efficient, leaving us thoroughly impressed. Their customer service team is consistently responsive and supportive. Most importantly, their systems rarely have downtime, ensuring uninterrupted service.

Reply from intasend.com
Efficient and Reliable Payment Solution
I recently started using IntaSend for handling card and Mpesa payments, and I am thoroughly impressed with their service. The account setup process was swift and hassle-free, which was a great start. The customer support, particularly Mariane, has been outstanding, providing timely and helpful guidance every step of the way.
Their platform is intuitive and user-friendly, making transactions smooth and straightforward. I also appreciate their proactive approach in offering a demo to ensure I can utilize all their features effectively.
I highly recommend IntaSend to anyone looking for a dependable payment solution. Their commitment to customer satisfaction and efficiency is evident, and I look forward to continuing my business with them.

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I couldn't be happier with online cash…
I couldn't be happier with online cash collection than I am now after landing on Intasend and having my account verified. I am grateful to whoever for this service and I recommend the same to one and all.

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PayPal frustrated me so much, INTERSEND saved me
PayPal frustrated me so much, almost gave me depression. Intersend come in good time and saved me from the PayPal frustrations. Its been two years with intersend and I can confirm that its the best online payment system

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I'll be honest
I'll be honest, I was really worried at first because I couldn't understand anything about having to connect my shopify store to a third party payment solution at all but I have had the best customer service ever and the value of response and timing on that is on a whole another level. Thankyou Intasend team.

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If you are looking a payment solutions…
If you are looking a payment solutions to intergrate website, woocommerce or Shopify then use Intasend it's the best, good customer service

Reply from intasend.com
Great support team
All my queries were resolved in a timely manner. Really grateful for the polite experience and looking forward to meaningful and fruitful relationship. Highly recommended!

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