int.delsey.com Reviews 2

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Delsey and their 5 year warranty

Delsey and their 5 year warranty, poor quality, nothing covers the warranty, just throwing my money away after just one trip.
I was about to pay for the repair, but they replied that it cannot be repaired!!!
Don't buy from this brand, for the same quality you don't need to pay and throw away more than £300...I have all three sizes, now I will sell them immediately to save at least some money for their low quality.

15 April 2024
Unprompted review
Rated 1 out of 5 stars

Dear Delsey Paris

Dear Delsey Paris. I have bought 2 suitcases for almost 2000kr per piece. Thought your suitcases were good quality, they are not. The suitcases are called Montmartre Air 2.0. There is no back-plate to protect the telescopic handle, so After one trip, the handle does not work. That is not right. Why don't you have a back plate, for example it has Samsonite on all their soft suitcases. I have written to you on your website. You clearly did not want to answer me. Therefore, to anyone who is going to buy a Delsey suitcase, run away screaming. There is no service and the quality promised is deception. There is no quality. It's really poor quality.

26 January 2024
Unprompted review

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