Insynq support has gone to nothing since they were acquired by summit hosting. Been with them for 9 years. The malware breach killed them- no data for 10 days- thank god tax season was over. Look i... See more
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See what reviewers are saying
Overall, our upgrade from QB 2011 to 2020 was a very smooth one thanks largely to Jake in customer care and Marcus, who did a great job with our initial upgrade from 2011 to 2019. I did experience so... See more
Maricel was extremely patient and continued to troubleshoot my issue in an attempt to find me a more permanent solution to the problem. Her tenacity gave me hope that that a fix was possible and... See more
Like many others, our company was affected - almost nonoperational due to attack on iNSYNQ. This could happen to anyone. True - all situation was very frustrating, but iNSYNQ engineers proved they kno... See more
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Company details
Information provided by various external sources
iNSYNQ is the industry's leading cloud hosting provider, offering an extensive range of over 700 software solutions running on multiple data centers and servicing thousands of clients all across North America.
Contact info
3312 Rosedale, Suite 203, 98335, Gig Harbor, WA, United States
- 866-206-1781
- info@insynq.com
- insynq.com
Good Experience
Insynq does a great job setting up your account. We feel like the price could be a little lower per month but who doesn't. Their technical support is as close to perfect as we have seen.
Most important thing is they will put your QB and other programs (apps) all on the server. This is a difficult thing to find.
Insynq for my clients
I always recommend Insynq to my clients over any other hosting providor. We work with a lot of QuickBooks users and Insynq's support team is the best in the business. No hosting provider is perfect, but these guys can and will fix any problem quickly. As a trusted advisor to my clients, I would not send them to anyone else, highly recommended.
Superb tech support
Signed up with first phone call with Ryan Nelson. I get a human voice answer to my phone calls. No waiting for 24-48 hours waiting to get answers to my phone calls or 3 or 4 days to me email requests. The service is faster that my desktop PC when using Quick Books.
Easy people to work with
We haven't had much time to work with the system yet (installed two days ago!), but, so far, I'm very pleased with the functionality and Ryan's intention to make it easy for us. I have confidence that customer support will be there whenever we need it.
Working with Alecs
My experience with Insync was amazing. Alecs was knowledgeable and helpful from the beginning through completion. I would highly recommend Insync to colleagues.
Great sales force and customer service
Alecs Lund was very patient throughout the entire process. He answered every question to my satisfaction and was always available. I would not hesitate to recommend InsynQ.
INSYNQ
Alecs Lund is a wonderful, very knowledgeable Business Development Specialist who answered all our questions and helped our office to set up.
New Customer
InsynQ has been completely wonderful with making sure that we are completely happy and everything is working correctly! Everyone I've talked to, from sales to support, has been incredibly helpful and awesome to work with. The product is great and the customer service is amazing!
Great customer service
Always can rely on Insynq to be there when you need them. I have always received the best customer service with prompt answers. They always have time for all my questions. I always come away with a complete understanding of the solutions to my problems and concerns. Insynq has rescued me multiple times. I would highly recommend them to everyone.
Outstanding Customer Service
InsynQ has outstanding customer service for their hosting services. I like that support is based in USA and available 24/7. I find the pricing is reasonable. I am able to recommend this hosting service to my clients and know that I'm supported by a great team.
Absolute Crap- so is Trust Pilot
as these guys are full of it too (Trust Pilot- Joke as well). Selling BS they know nothing about- run away if you are trying to put quickbooks on their servers.
Ryan Nelson, awesome
Ryan was extremely helpful, polite, knows his product and tech savvy.
I am in my 60's and was completely stressed and worried. Ryan solved all and even had a conference call with QB for them to provide me with a new code. I could not have done it without his help. Huge Thank you to Ryan and InsynQ.
Excellent Service
Alecs has been helping me set up my Quickbooks. He is very knowledgeable about the process and is completely professional. I feel secure knowing my data is in protected. Honestly, Alecs is my go to person when I have questions.
Alecs Lund is amazing
Alecs spent time teaching my team and I how to use InSynQ. He was patient and didn't pressure us even if it took us a while to respond. When a client emergency happened - he listened to my story and took care of it. Normally, I would commend someone for trying - but Alecs took care of it and nothing bad happened. Its rare to find someone who really knows what they are doing and are willing and able to help.
Alecs made what could have been a disasterous client situation and set us up fully loaded. All I had to do was click the link and everything was taken care of perfectly. Thanks Alecs! You rock!
Excellent customer service
InsynQ customer service and engineers are responsive and knowledgeable. Our account isn't that easy to maintain and they are always looking for ways to make it better in a timely manner.
Peace of Mind
We finally found a IT solution that allow us to focus on our business activities. Reliable, flexible, affordable and fully customisable to our needs.
With the help of dedicated account Mgr. , requests and/or updates on our server and remote stations are usually taken care of within a couple of hours.
We must say, that over the year or so - InsynQ has successfully strengthen its procedures and improved its customer support. Great solution for SMB, without inhouse competences and IT infrastructure.
Exceptional Team! Exceptional Service!
I'm amazed at the quality and care of service I've received from the InsynQ team. From the initial call to inquire about their service to getting up and running. They have exceeded my expectations! From Sales to Support! I highly recommend this company to anyone looking for their services.
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