Insured Health Reviews 

472
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and extremely patient throughout the entire advisory process. Many reviewers highlight that advisors take their time to answer all questions thoroughly, ensuring a stress-free interaction. Consumers note that the overall service is remarkably efficient and seamless, making it exceptionally easy to switch providers without experiencing any sales pressure. People also widely appreciate the competitive prices, clear explanations, and substantial monthly savings achieved on their healthcare insurance policies. Reviewers consistently state that they feel fully supported, confident, and completely satisfied with the exceptional guidance provided by the team.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their exceptional helpfulness,... See more

Service

Clients share positive opinions on service, highlighting efficient support and significant savings on their... See more

Customer service

Consumers find customer service to be positive and helpful, noting that advisors are professional and... See more

Price

Customers report a high level of satisfaction regarding the price and overall value of the policies found.... See more

User experience

People report positive experiences with user_experience, highlighting a smooth and straightforward process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used Insured Health as a comparison as my Bupa payments were rocketing! Jamie Jarvis has made the whole process smooth and straightforward to understand. He has been professional and answered all th... See more

Rated 5 out of 5 stars

Thoroughly happy with Neil Gass, very professional and easy to talk to he gave excellent advice and I’m very happy with the policy I have taken out due to his recommendation for my Grandson. My mind... See more

Rated 5 out of 5 stars

Bryn was very helpful and got us a better deal after a huge no claim premium rise from our existing providers. He allayed our fears and assured us we’d get the same cover but at a much cheaper premi... See more

Rated 5 out of 5 stars

Liam Cowin looked after our switch to another Health Insurance provide and saved us around £1600pa. The cover is practically identical and Liam clearly explained the slight differences so that we coul... See more


Company details

  1. Health Insurance Agency
  2. Business Insurance Company
  3. Dental Insurance Agency
  4. Insurance Agency
  5. Insurance Broker
  6. Insurance Company

Written by the company

Insured Health is your trusted partner in navigating the world of health insurance. As a leading broker, we specialize in simplifying the process of finding the perfect policy for you, your family, or your business. We understand that comparing health insurance options can be overwhelming, with countless providers, confusing terms, and hidden details. That’s why we’re here to make it easy. At Insured Health, we do the hard work for you. Our team of experts carefully compares policies from the UK’s top health insurance companies, ensuring you get access to the most comprehensive and competitive quotes available. Whether you’re looking for private medical coverage, corporate health solutions, or tailored policies for specific needs, we deliver options that provide peace of mind and exceptional value. Our service is fast, transparent, and personalized. We take the time to understand your unique requirements, offering clear guidance and expert advice at every step. With Insured Health, you’re not just buying insurance; you’re gaining a partner dedicated to protecting your health and wellbeing. Choose Insured Health and let us remove the hassle, so you can focus on what matters most – your health and peace of mind.


Contact info

5.0

Excellent

TrustScore 5 out of 5

472 reviews

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5.0

All reviews

(472)

202 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lee panting was very clear with the…

Lee panting was very clear with the policy.He explained each and every important details with a lot of patience.All my doubts were cleared.Happy with Aviva insurance policy.Everything clear like crystal.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Lee was so very helpful and set up a…

Lee was so very helpful and set up a policy which was in the best interest of my wife and I. The quote provided was only marginally higher than the policy I have with another company but so much better in terms of cover. I would recommend Insured Health for their helpfulness in finding the right cover for us.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful!!

The person, Lee Pantin, on the phone was extremely helpful and made it so easy to set up. He was very reassuring with everything, Also really great value for money as I was worried going private would cost a lot. Now I feel at ease knowing I’m covered!

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Neil took his time to explain the options fully and answered all of my question with respect and proffesionalism. When I didnt understand something he said he took his time to explain until I did.
Excellent service and value for money policy.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Tiernan Walmsley was thorough and…

Tiernan Walmsley was thorough and patient in the way he explained the different options available. He answered all my questions to my satisfaction, referring to his manager when he needed to. Thank you

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Insured Health kept in contact with me…

Insured Health kept in contact with me regularly, helped clarify my questions and overall got me a massive discount compared to what my renewal came in at! Massive thank you to Erin and Neil who both were attentive and dealt with my prior insurer to cancel the renewal too. 10/10 service all around and I will be looking forward to their contact next year to go through the terms of my renewal then. I would recommend this company as they value you getting the best levels of cover and best policy for the annual cost. Thank you all again

23 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience with Lee Pantin

I had a very positive experience with AXA Health, thanks to Lee Pantin. Lee was extremely professional, knowledgeable, and helpful throughout the entire process. He took the time to clearly explain my options and made sure I fully understood the details of my private health insurance cover.

His communication was excellent—prompt, clear, and always willing to go the extra mile to assist. It made what can sometimes be a confusing process feel straightforward and stress-free.

I would highly recommend both AXA Health and Lee Pantin to anyone looking for reliable and efficient private health insurance support.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent advice and solution

After my Health Insurers of many, many years increased my payments to a totally unaffordable level I contacted Insured Health. Tiernan was extremely helpful in finding an alternative, affordable option. He was thoughtful, patient, professional and thorough. I ended up with a contract that I am extremely happy with, and would recommend them without hesitation.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Looking for health insurance try here

What was originally an enquiry ended up with me taking out a policy, this was due to the professionalism of Sebastian and his straightforward explanation of why it would be beneficial for us.
As pensioners we found the cost within our price range and were happy to proceed.
This was our first venture in health insurance and everything was explained clearly.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a really positive experience with…

I had a really positive experience with Insured Health, especially working with Neil Gass.

Neil was very helpful, patient, and explained everything clearly in a simple way that was easy to understand. He made the whole process of setting up my private medical insurance smooth and stress-free. I didn’t feel rushed or pressured, and he took the time to answer all my questions properly.

Everything was handled professionally and efficiently, and I received confirmation quickly. I feel confident and reassured knowing my policy is now in place.

Thank you again, Neil, for the excellent service – I would definitely recommend Insured Health to others.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly responsive and professional…

Highly responsive and professional service from Jake Saxelby of Insured Health . Confusion had arisen over the policy and this was resolved with his help . It’s precisely why it’s worth using a broker and Insured Health fully justified their involvement .

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I spoke to Tiernon who was excellent. He explained everything clearly and answered any questions I had. I felt confident that he had my best interests at heart and that the policy he recommended was the best for my needs, even though it wasn't the cheapest.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Top Service from Start to Finish — Smooth, Fast and Stress-Free

I spoke with Lee Pantin today and he made arranging my new health insurance incredibly straightforward. He took the time to answer all my questions, explained everything clearly, and really understood my specific needs.
What could have been a complicated process was handled quickly, professionally, and with genuine care. Lee was knowledgeable, patient, and reassuring throughout, which made the whole experience feel easy and stress free.
I’m very grateful for the excellent service and would highly recommend Lee and his company to anyone looking for support with health insurance.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Private Healthcare - a strong alternative!!

I received a call from Will who was very politely and sensitive to the personal aspects of health, but spoke with enthusiasm and knowledge of the product in a factual and professional way!
Every section of this product was carefully explained and discussed if I wasn't sure. Will, found a health care package that was affordable, inclusive, and easy to understand. The package had included specific issues that were important to me and my health status as well. I think, it might be the alternative way to the NHS that would allow the NHS time to recover, reorganise and relaunch as she is now well into retirement!
Thanks Will for all your work in finding me the healthcare package I wanted.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Lee Pantin was extremely helpful and…

Lee Pantin was extremely helpful and very professional and took the time to listen and understand what I needed from the insurance. I am extremely grateful for all the help he gave me and for sorting the cover out I needed.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Unbeatable Service and Attention to Detail

I had an excellent experience with Insured Health. Their team was efficient, highly knowledgeable and extremely patient throughout the entire process. Lee, in particular, took the time to answer all of my questions thoroughly and made what could have been a complicated process feel completely seamless.
Thanks to his outstanding level of expertise, he was able to secure me a very cost-effective plan with another health insurance provider, saving me almost £150 per month compared to my previous plan. His advice was clear, professional and genuinely focused on finding the best outcome for me.
I will, without hesitation, be recommending Insured Health to my friends and family. Thank you again for such exceptional service.

27 March 2026
Unprompted review
Rated 4 out of 5 stars

it was good that the company searched…

it was good that the company searched various companies and offered me what they felt was the best option for me.
The only reason i didnt give 5 star is because i was never offered a quote for a continuation of my existing policy with the same company, which has left me now not being able to claim for a pre existing issue

30 January 2026

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