Excellent they insured my husband when nobody else would, for both our trips to the USA. My husband is as fit as a fiddle after having a stent fitted 10yrs ago, but still the other companies would... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
In May I Struggled to get cover at all after having had lung cancer. InsuranceWith were able to give me a reasonable quote for a single trip which i accepted. Now decided to go abroad again so didn't... See more
Easy to find medical conditions that relate to you. Reasonable price compared to other policies. Good to find insurance for transplant patients and not be refused . We have not travelled yet so cannot... See more
Hayden was very helpful and clear. Lots of questions due to health issues but dealt with very well.Quote given and accepted in just over 1 hour on phone. Details in email within a couple of hours whi... See more
Company details
About Insurancewith
Written by the company
At Insurancewith, we believe everyone deserves a holiday. We offer something a bit different. We don’t charge more than we need to on your medical declaration (we don’t think it’s right to make money from your situation) and won’t charge you more than necessary for quality cover.
You have the option of chatting through quotes and queries with one of our trained advisors as well as using our online quote system. We are very proud of the service we provide and the savings our customers make.
Insurancewith was created to offer people with medical conditions access to affordable travel insurance. All our customer service operatives are fully trained in medical screening, so you can be sure your call will be dealt with in a sensitive and professional manner.
About Us
Written by the company
- Affordable travel insurance for people with medical conditions.
- We specialise in medical travel cover and our policies are created by people with a personal understanding of both long and short term medical conditions. By working with charities, clinical specialists, and you – our customers – we’re always improving our understanding to create products and services to meet your needs. It’s all part of our efforts to address any of the issues people have when looking for specialist travel insurance.
- Awards & Nominations
- We are proud of our work, which helps so many customers find suitable travel insurance at an appropriate price. In 2024, we won the Outstanding Services to Customer award at The Broker Innovation Awards. As well as this, in 2024 we are a finalist in the Insurance Times Awards 2024, in the Customer Champion of The Year category. Along with, finalist in the Insurance Choice Awards 2024, for Best Travel Insurance Provider, Customer Service Champion and Treating Customers Fairly Champion. Fiona Macrae, Founder of Insurancewith, was nominated for Women in Insurance Awards, 2024, and we were also a MoneyFacts Finalist, 2024.
- Personalised medical screening
- We have a specialist person-to-person medical screening for people with more complex medical conditions. Everyone reacts differently to a medical condition and you may not be able to tick all the boxes during an online medical screening, this is where the person-to-person screening comes in. Call us on 0333 005 1066
- Featured in the Which? Best Rate Tables
- To view the Best Rate Policy tables for travel insurance online please follow the link: https://www.which.co.uk/money/insurance/travel-insurance/travel-insurance-reviews/best-and-worst-travel-insurance-ad1xp1C7eKFR
- Charity Donation
- When you take out a policy with Insurancewith, we’ll also donate £1 to charities that help support people like our customers every day. We support a number of charities including FACT, YourSimPal and Make 2nds Count to name a few.
- Air Doctor Connect
- As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!
How we started:
Fiona Macrae
After Fiona Macrae, Insurancewith’s founder, was diagnosed with breast cancer in 2005, she found it almost impossible to get affordable travel insurance. Like anyone else, she was looking forward to a holiday, but sensibly-priced cover seemed out of reach.
Insurancewith was created to help people with all kinds of conditions – including cancer, mental health, epilepsy, and many disabilities – get the most suitable cover for your personal needs at a price to suit your budget.
Contact info
Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, United Kingdom
- insurancewith.com
Insurancewith Travel Insurance
4.7
Excellent
14K reviews
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Travel insurance only was my first booking with…
Not only was my first booking with insurancewith, smooth and easy, they refunded my unexpected extra travel costs caused by storm disruption. I have now booked again ready to travel to the USA . I am 80 years old travel on my own and am happy in knowing that I have the trust and support of a professional and helpful insurance company behind me.
21 October 2026
Took a few attempts but good price
I had to fill in the online quote a few times as I realised I put the wrong answer and when I pressed back it took me back to the start. It wasn’t until later I realised I could edit an answer. Also I cancelled a phone call about my policy but they still called me. But I was happy with the quote I got, covering FND, MS and breast cancer for a whole year and for less than expected.
25 October 2026
Straight forward medical questions
Straight forward medical questions, instant acceptance and very fair quote.
19 October 2026
Website
Website relatively easy to use once you had figures out how it worked. Not fully intuitive.
26 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The advisor wasn't English & spoke with…
The advisor wasn't English & spoke with a heavy accent that was very difficult to understand. I was on the phone and hour. Also very expensive policy compared to last year, why ? Same details ?
19 October 2026
Reply from Insurancewith
Hi Alison,
Thank you for taking the time to leave us a review and I am sorry to learn of your experience.
We have sent you an email to discuss this further.
Kind regards,
Claire
Insurancewith Team
No problem with my medical problems
No problem with my medical problems. Very good price. Used them several times. All good
17 October 2026
Reasonable priced travel insurance for…
Reasonable priced travel insurance for those with health conditions.
8 October 2026
Ill people deserve a holiday too!…
Very easy to navigate the questions and an excellent quotation despite my serious illness. Thank you so much for insuring me - people with poor health still deserve a holiday!!!
10 October 2026
I have used Insurewith 3 times before
I have used Insurewith 3 times before , each time having the same condition.The process was a lot simpler and even though prices for most things have risen considerably I surprised how much the cost of a 7 day holiday was.
The main reason for the increase was the Cruise Extension was considerable for an unknown period should the return journey not happen on time.
15 October 2026
Reply from Insurancewith
Hi Andrew,
Thank you for taking the time to leave us a review and I am sorry to learn the price has increased on your policy.
We have sent you an email to discuss this further.
Kind regards,
Claire
Insurancewith Team
Agent was helpful
Agent was very helpful and explained things well. Felt the premium was more than expected but chose to renew the policy on this occasion with the discount offered.
18 October 2026
Another large well known brand just…
Another large well known brand just charged me slightly under £300 for a week. The same medical conditions Afro a week less than £60. Well done
25 October 2026
Good company regarding medical conditions
Very accommodating regarding medical conditions and can always talk to a real person as well as an easy to navigate web presence.
18 October 2026
Excellent value for money
The telephone call was calm and very easy to go through. Thank you
25 October 2026
Online experience
Very straightforward to use the online form. Only gripe was that it was slightly confusing towards the end of the questions.
The price was extremely competitive
25 October 2026
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