Insurance Revolution Reviews 

2,676
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,268 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff members for being exceptionally helpful, polite, and thoroughly professional when assisting with various types of insurance policies. Many people appreciate the remarkably smooth process, fast communication, and highly competitive prices that regularly save money compared to standard online comparison sites. However, some people mentioned issues with unexpectedly high policy change fees and receiving conflicting emails from multiple customer service representatives. A few consumers also reported frustrating communication breakdowns, poor handling of specific policy requests, and additional unexpected costs throughout their entire journey.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the team as extremely helpful, professional, and... See more

Service

Users describe positive interactions with service, highlighting efficient support agents who make renewals... See more

Customer service

People report positive experiences with customer service, frequently highlighting quick response times and... See more

Price

Customers had positive experiences with price, frequently highlighting competitive quotes and significant... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how advisors make the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chris at revolution was brilliant explained everything in very calm and professional manner. Everything was very easy to go through as well. There was no need to make multiple calls or go over thing... See more

Company replied

Rated 5 out of 5 stars

Spoke to Dan at Insurance Revolution, and he went above and beyond to get our insurance sorted for us today. We had some specific conditions that weren’t easy to accommodate, but Dan worked hard to fi... See more

Company replied

Rated 5 out of 5 stars

I have been with insurance revolution for almost a decade holding a courier hire and rewards policy . All those years I never made a claim and the sales team always took care of me . Today Yaz help... See more

Company replied

Rated 5 out of 5 stars

Insurance Revolution is by far the best insurance broker company we ever used. We are a small scale landlords and it is important to us that myriads of associated chores related to our estate are do... See more

Company replied


Company details

  1. Auto Insurance Agency
  2. also in
  3. Commercial Insurance Company
  4. Insurance Broker
  5. Landlord Insurance Company

Written by the company

Insurance Revolution is a UK specialist insurance broker and comparison service focused on: Commercial vehicles, fleets, plant & machinery, and specialist business insurance. We help UK individuals, tradespeople, and businesses find suitable, tailored insurance cover where needs are more complex than standard personal policies. We provide education, guidance, and tailored quote journeys based on the customer’s vehicle type, business use, and risk profile.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(2,676)

1,256 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good service

Good service

8 September 2026
Insurance Revolution logo

Reply from Insurance Revolution

Hi Faisal,
Thank you for the 4 star review! If there is anything we could do to improve your experience, please contact us on 0330 808 1500.
Many thanks. Insurance Revolution

Rated 4 out of 5 stars

Rob was very helpful and understood…

Rob was very helpful and understood what I wanted.

8 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Annie,
Thank you for the 4 star review! If there is anything we could do to improve your experience, please contact us on 0330 808 1500.
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Jordan is a legend.

Jordan has helped me find the perfect insurance for my new business. He did all the leg work with speed, efficiency and professionalism. On top of that, he has been friendly and patient which is very much appreciated. Thanks Jordan.

8 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Sophie,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Donald was very nice and professional…

Donald was very nice and professional he helped me so fast I’m so glad I worked with him today !!!! Thanks a bunch !!!!

8 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Godwin,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Nathyn Mulhern

Nathen Mulhern was amazing, went through everything about the insurance, he was open and honest.

8 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Tasnim,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Speedy Renewal with Good Pricing

James and the team from Insurance Revolution made the whole process easy. They worked to get a good price and suggested solutions. Will use again.

7 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Daniel,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Donald was extremely helpful

Donald was extremely helpful, polite and understanding….. and got the job done quickly

8 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Will,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Excellent customer service

Helpful and hassle free service from Insurance Revolution. Excellent customer service!

7 September 2026
Insurance Revolution logo

Reply from Insurance Revolution

Hi Karol,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Luke was very knowledgeable about the…

Luke was very knowledgeable about the motor insurance that was required and suggested the options available. Great customer service from him and his team. Would highly recommend.

7 September 2026
Insurance Revolution logo

Reply from Insurance Revolution

Hi,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Insurance with a human touch.

Greg at insurance revelation was helpful, responsive and able to resolve our semi-complex insurance issues quickly and at a fair cost.

Always pleased to deal with this organisation.

7 September 2026
Insurance Revolution logo

Reply from Insurance Revolution

Hi Steve,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Top Class Insurance

Robert Bell was very helpful got me the best quote for fleet insurance, he was extremely helpful and easy to deal with.

7 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Bermadette,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. The broker was friendly, helpful, and found me a great car insurance deal quickly. Highly Recommend

7 September 2026
Insurance Revolution logo

Reply from Insurance Revolution

Hi Fortuna,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Such an easy company to work with

Such an easy company to work with. I have been insuring our vans with them for years and they have really looked after us. No issues what so ever. Nathan shops around and makes sure we get a good rate. So am very happy.

7 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Pete,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Insurance Quote

I completed an online form and was contacted very promptly by Donald. He explained everything clearly and concisely and was very polite and patient.

7 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Robert,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Insurance revolution are always very…

Insurance revolution are always very helpful and go above and beyond to help every customer, can't fault them

4 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Mayhew,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Excellent service,really helpful

Excellent service,really helpful, can't complain at all, went above and beyond for me,thank you so much

5 September 2026
Insurance Revolution logo

Reply from Insurance Revolution

Hi Scott,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

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