Instructionsweb Reviews 

SCAMMERS SCAMMERS SCAMMERS
95p for email manual the took nearly £100 a week later
My bank are investigating I’ve had to freeze my card, request a new one and ile hopefully get my money back 🤞🙏

This company is a scam. I don’t understand why there are so many ‘good reviews’ on trust pilot. I was charged 95p for a manual that I eventually found on the internet for free. I was worried about the experience then found on looking at my receipt from instructionsontheweb.com that I had signed up for a contract and that they would be deducting £99 from me in a week’s time. I contacted nationwide whom had heard of this scam and have put in place measures to stop them getting the money. I also ended this bogus subscription with them on line.

SCAM !!!
£0.95 FOR FIRST 7 DAYS THEN A RECURRING CHARGE £99.00 PER MONTH

SCAM!!!!

0.95p for the download then £99.00 per month!!!

See their T&Cs

Brilliant I am a happy bunny as no Call Out Fee required now. Thank you 🤗

instructionsweb.com services are charged at 0.95 GBP for 7 days and then 99.95 GBP monthly.

The Document was received for a modest and fair price. However, you need to be aware of, unknown to you, that you are setting up a contract with a company in Romford Essex UK and unless you read the small print (and who does?) you are charged a considerable amount of money each month. Please either leave well alone or find another company that keeps all above board and doesn't indulge in unacceptable trading. You have been warned!!!!!!!

The main purpose of the exercise was fulfilled perfectly - quickly and efficiently and I am delighted with the result.
However I was momentarily tempted to give you only four stars because of the great difficulty I had getting into the site in the first place.

Ivecm a transaction for £49.95 on my banking app.
I bought a manual for £1 !

I liked the efficiency in getting the manual to me, but in spite of several attempts I could not get it to work. It always used to.

Did not give up on my requirement & produced what I wanted after a prolonged source. Kept me informed of their progress. I was thrilled with what they found.
Thoroughly reliable & persistent in finding an obscure manual
My very grateful thanks
Rosie

Please please read the terms and conditions before using this company. I made the mistake of skimming through and missed the part where it was in fact a subscription billed at £49.95 BI MONTHLY. That was my fault - the one star is for the broken web links in the customer service email received after I queried the first payment from my account and the time it took me to search for the correct web page.
Once I found the Web page and managed to log on it was not very easy to find the "unsubscribe" link. I have now taken a screenshot confirming my request to unsubscribe and await confirmation. This company could have a more understanding customer service and ensure their response emails to queries carries a direct link to the "unsubscribe" area as other companies do.

After wasting my time searching the internet for a manual without success I was put in touch with instructionsweb by Daewoo who sent me a link to my manual. Thank you.

Obscure instructions found and speedily sent.

Turned out to be a subscription service @ £49 per month. All that, for an instruction manual for a small camera which I thought I had paid £3-4 for the manual.
My Bank highlighted this as potential fraud and have blocked further payments from my account.

I was a bit wary of buying a manual online, but this was far easier than ploughing through the manufacture’s website. Plus, while you do pay, it is very good value, and the customer service (I had a query) is very efficient and helpful.

I was debited 0.95p for my requested manual and one week later a further £49.95 was debited to my credit card.
I have not received any reply to my complaint emails.
Having spoken to my Bank they have heard of this complaint before when they charge an annual subscription that you have not agreed too !

Good item but took slightly longer than expected to arrive. A bit more notification that this may be the case would help but all in all good value and useful service.