They answered the phone to answer my questions prior to me purchasing their product (a nice change from chatbots). All the paperwork was in place. The packaging good and the product excellent and a... See more
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Guy brown, (sales manager) went out of his way and above and beyond to help me. I wil certainly recommend that colleagues etc buy from guy. I asked many silly questions and literally dissected... See more
I would give Guy and Instrotech a lot more stars if I could. This is a professional outfit selling top quality equipment at the right price. I can honestly say that the Temperature analyser worke... See more
Having ordered a fluke mft which was shown as in stock, was then told it would take 2 to 3 weeks to arrive due to lack of stock.i then cancelled the fluke mft and ordered a megger mft which arrived pr... See more
Company replied
Company details
Information provided by various external sources
Instrotech is an authorised distributor for a wide range of electrical & environmental test equipment from Fluke, Megger™, Chauvin Arnoux, Martindale, Seaward, Flir & many other test equipment manufacturers Instrotech was founded in 1984 and its staff have many years of experience in identifying customers' needs and providing appropriate solutions. We believe selling the right piece of test equipment for the job within the constraints of your budget ensures repeat business. Our customers range from self employed craftsmen to national contracting firms, from schools to universities, from PAT testing specialists to industrial maintenance engineers and from local authorities to government departments. We cater for all electrical testing applications from 17th Edition & PAT Testing to High Voltage & Power Analysis. Our test equipment range is complemented by a variety of back-up services including calibration & repair, PAT Training Courses, Test Equipment Hire & Telephone Support. Delivery & Returns Shipping and Handling, within the most of the UK, is free of charge. For orders below £100 nett, free delivery is a Royal Mail 3 - 5 day service. If the Royal Mail free shipping option is selected, delivery times are not guaranteed and will be subject to your local postal delivery service. A next day service is available for orders below £100 nett, this is charged at £7.50 ex VAT. Orders above £100 nett will qualify for free timed delivery automatically. This will either ship via our current courier, UPS or by first class registered post, depending upon the size and weight of the item. Some outlying and offshore postcode areas will incur a higher delivery charge and increased transit times. We offer a 14 day no quibble money back guarantee on all products bought on the site. All we ask, is all items you wish to return are unopened, unused and as we sent them to you. Once we have received and inspected the returned products we will refund your payment within 7 days where possible.
Contact info
Unit 12, Imperial Park, Imperial Way, WD24 4PP, Watford, United Kingdom
- 01923 442244
- sales@instrotech.com
- instrotech.com
4.3
Excellent
223 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Great service
7 September 2019
Unprompted review
really fast delivery and great…
really fast delivery and great prices,well
recomended company👍🏻
26 August 2019
Unprompted review
Fantastic service
Guy brown, (sales manager) went out of his way and above and beyond to help me. I wil certainly recommend that colleagues etc buy from guy.
I asked many silly questions and literally dissected the choices one by one.
Guy even put me into a promotion so I received a free holster for my tester.
Fantastic! Best services received from any electrical wholesaler. Brilliant
14 November 2017
Unprompted review
No problems at all
28 June 2017
Unprompted review
Purchased Megger 1710 mft
Very happy with the service, delivered promptly. I would use again for future purchases.
28 June 2017
Unprompted review
Good price and rapid delivery
28 June 2017
Unprompted review
Reply from Instrotech
Thank you for the feedback, Richard !
Company was not interested in giving me …
Company was not interested in giving me any pre-purchase advice on Fluke test instruments over the phone. My £900 internet order was then 'lost' and not processed until I called to chase it up. Eventually equipment did arrive (with complimentary socket tester) direct from ISS in Norwich.
6 June 2017
Unprompted review
Reply from Instrotech
Hello and thank you for the feedback ! We are very sorry for the bad experience and we understand how frustrating it can be when your product is delayed. The reason your product was shipped 2 days later is it was calibrated for free in our lab. The package should include the calibration certificate - if you don't have it anymore, we can release a new copy. We are always glad to offer top-notch pre-purchase and post-purchase support and we have been successfully doing so for more than 3 decades - if it didn't happen in your case we will be definitely looking into it.
Instroment orders
In the past few weeks Ihave placed two orders with instrotech, both of which have been expedited in
a very effcient manor and delivered the next working day. Should I require any test equipment in the
future I would not hesitate in using Instrotech.
5 June 2017
Unprompted review
Excellent service
Excellent service, friendly and professional. Kept me updated throughout.
5 June 2017
Unprompted review
Reply from Instrotech
Thank you Nigel !
Exceptional
Delivery was late but got compensated with free gift which will be very useful
20 January 2017
Unprompted review
Reply from Instrotech
Thank you for the feedback Shafiq ! We apologise for the delay in delivering your order, it was really busy just before Christmas and we had to wait for extra stock to arrive from the manufacturer. Glad you enjoyed the extra gift as our way to make up for the slight delay !
Instrotech - First Class Service
I received my order with FREE NEXT DAY delivery and was pleased that the free bundle was included in the parcel. I had forgotten to click the free bundle choice and contacted customer service after the order was completed online.
Thanks very much for your assistance – the customer service and delivery time was excellent.
I will recommend you to others and will no doubt purchase again from Instrotech in the future.
20 January 2017
Unprompted review
Reply from Instrotech
Thank you for the appreciation, Karen !
Excellent company and excelent tutor
My operators came back totally buzzed up and raring to go with a better understanding and competency.
Great venue and good food provided
Thank you kindly
20 January 2017
Unprompted review
Reply from Instrotech
Glad we could be of service ! Thank you very much for the kind words.
Well recommended
Good product list. Easy online transaction. Prompt delivery. Excellent customer service. What more could you need!
11 December 2016
Unprompted review
Reply from Instrotech
Thank you for the kind words Peter !
very good responce to enquiry over pricing
slight mix up with web and actual accounting system used
but was sorted at once, good customer relations
would deal with firm for future orders
9 December 2016
Unprompted review
Reply from Instrotech
Thank you for the review Jackie !
Wunderbar!
Goods delivered exactly as promised and in very quick time, excellent prices cheaper than everywhere else, and I got a brand new Megger MFT 1721 which is the nuts!
9 December 2016
Unprompted review
Reply from Instrotech
Thank you for the review Imran !
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